Humanize IT

About Humanize IT

MSPs will bridge the gap between business and technology with Humanize IT — a fun, educational podcast that will keep your MSP relevant, maximize your value and help your clients see you as a trusted partner. In each episode, hosts Adam Walter, Skip Ziegler and other industry experts will show MSPs how to excel with a new, more conversation-based approach to technology!

Publisher

Adam Walter

Category

technology

Language

en

Explicit

No

First episode

29 Apr 2020

Latest episode

20 Oct 2026

Latest episodes

107 of 298 episodes have a transcript.

1. 

   20 Oct 2026TRANSCRIPT

   How to use virtual employees to empower your company

   Host Adam Walter and Jennifer Bleem, an AI expert, discuss how AI-powered virtual employees revolutionize business operations by acting as digital staff members.

2. 

   28 Sept 2026TRANSCRIPT

   Farewell Skip...End of an Era

   Host Adam and departing co-host Skip reflect on the human side of IT, AI's impact, and client listening during their podcast journey.

3. 

   22 Sept 2026TRANSCRIPT

   Airel: Check yourself before you wreck yourself

   Host Adam Walter and guest Skip Ziegler discuss training virtual employees and AI systems for human-like accuracy and decision-making.

Inside a recent episode

How to use virtual employees to empower your company

Published 20 Oct 2026 · Transcript excerpt

[…] We had a podcast on this a few weeks ago about don't try to overthink AI. Think of it like a new hire. I think back in March, I used to refer to it as think of it as a really smart 15-year-old kid. They don't have any wisdom, but they know everything. And so what we want to do here is think of an agent like an employee. But you say they need to have a skill. They need to be able to do things. They need to have procedures that they can follow. Those are all skills. They need to know what their job duty is. I need to email Jen a breakdown of top leads in the sales funnel every morning at 8 a.m. That's their duty. […]

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

5.0 / 5

17 ratings

Spotify

5.0 / 5

10 ratings

Podcast Authority Score: 64 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

96

Social presence

0

YouTube

0

Engagement

82

Contact Humanize IT

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.

Questions about Humanize IT