Humanizing The Headset

About Humanizing The Headset

Join the HTH crew to discuss current topics in the 911 telecommunications world, with a fair bit of humor thrown in for good measure.

Publisher

Humanizing The Headset

Category

society & culture

Language

en

Explicit

Yes

First episode

15 Oct 2020

Latest episode

31 Jul 2026

Latest episodes

32 episodes in the feed.

1. 

   31 Jul 2026

   Culture in the Comm Center Pt 2

   Welcome to the conclusion of our discussion on Culture in the Comm Center! We're again joined by Jeremie Meyer, RPL, Halcyon Frank, ENP, APTD, and Janelle Williams, ENP where we wrap up the discussion talking in detail about how the spectrum of training - from new TC, continued training, QA/QI, and feedback - has a huge impact on the culture of the Comm Center. We almost couldn't get Halcyon to stop talking! (in the best way possible - she knows how much we absolutely love her)

2. 

   25 May 2026

   Culture in the Comm Center

   We're baaaack!! This is part one of a conversation on culture in the comm center. Joining us are Jeremie Meyer, RPL, Halcyon Frank, ENP, APTD, and Janelle Williams, ENP in a conversation about culture in the comm center. From the staffing crisis to morale to burnout and mental health, we're covering all the bases. Leave your thoughts in the comments and help us grow by sharing on your socials. Thank you for all you do!

3. 

   15 Nov 2022

   Episode 26- Team Transformation with Sugarland PD

   Brendhan, Janelle and Kalee talk with Shannon Price and Amy Patin from Sugarland PD in Texas about why their center is so amazing and how they got it there.

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

5.0 / 5

6 ratings

Spotify

3.0 / 5

2 ratings

Contact Humanizing The Headset

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.