Welcome to “HVAC Chats,” a series of HVAC podcast episodes by Contracting Business and Endeavor Business Media, hosted by Nicole Krawcke, editor-in-chief of Contracting Business magazine.
“HVAC Chats” offers industry and business insights to help heating and air conditioning contractors grow and manage their businesses. In every episode, Contracting Business explores the topics and trends impacting HVAC contracting businesses and considers strategies for success in the ever-changing HVACR market. For more information on Contracting Business, visit www.contractingbusiness.com.
From Hairdresser to HVAC Business Owner: Turning Transferable Skills Into Success
In this episode of HVAC Chats, Janal Reid, co-owner of Serveway Heating and Air Conditioning, shares her unconventional journey from cosmetology to HVAC business ownership and discusses opportunities for career changers entering the skilled trades. Reid discusses how transferable skills such as communication, customer service and emotional intelligence can help nontraditional candidates succeed, while offering practical advice on recruiting, employee development, and building an inclusive company culture. She also shares her work with the Next Generation of Tradesmen Foundation, which introduces students to career opportunities in HVAC and other construction trades. The conversation explores how investing in employee well-being, professional development, and workplace relationships can support employee retention and long-term business growth.
23 Sept 2026
Rebranding an HVAC Company: Lessons From Hesse Heat & Air
In the latest episode of ”HVAC Chats,” Noelle Henry, general manager and comfort advisor at Hesse Heat & Air, discusses her family’s experience rebranding the company after more than 50 years in business. Henry explains why the company returned to the Hesse Heat & Air name, how it introduced its new visual identity and mascot, and how it communicated the changes to customers. She also shares lessons from the roughly 2.5-year rebranding process, including the challenges of managing logistics, overcoming hesitation, and knowing when to bring in outside branding expertise. For HVAC contractors considering a rebrand, the conversation offers practical insight into building recognition while maintaining customer trust and continuity.
9 Sept 2026
HVAC Contractor Turns Dispatch Data Into Revenue Growth
In this episode of ”HVAC Chats,” Nicole Krawcke speaks with Brady Jolly, owner and CEO of Jolly Heating, Air, Plumbing, Electric, about using artificial intelligence (AI) to improve contracting business operations. Jolly discusses how AI-powered dispatch helps match technicians with jobs based on performance data, while also sharing his company’s experience with call answering, customer follow-up, and review requests. The conversation also covers revenue growth, technician development, implementation challenges, and the importance of maintaining human oversight as contractors adopt AI.
Who has been a guest on HVAC CHATS
Names identified in recent episode analyses. Showing up to five guests.
David Katz
Daniel Quinonez
Kate Cinnamo
Danielle Putnam
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
Apple Podcasts (US)
5.0 / 5
1 ratings
Podcast Authority Score: 25 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
51
Social presence
0
YouTube
0
Engagement
0
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Guest appearances
Books guests
Based on episode analysis; this does not confirm that the show is currently accepting guests.
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