Welcome to the HWL Podcast, where we explore healthcare leadership and innovation. Join us as we interview leaders from across the industry, discussing clinical advancements, operational strategies, and financial insights. Our goal is to inspire change and foster thought-provoking conversations that drive innovation in healthcare.
Built by Educators. Designed for Education: A New Approach to Workforce Management
As school districts face increasing workforce complexity, growing talent shortages, and greater demand for specialized support, many leaders are realizing that traditional staffing alone is no longer enough. In this episode of HWL Talks, Tommy Binner sits down with Jamie Herold, M.Ed., Senior Vice President of HWL Education, to discuss how workforce management is transforming the future of PK-12 education. With more than 25 years of experience as a teacher, principal, chief academic officer, ...
11 Mar 2026
Leading Rural Healthcare Forward: Workforce, Retention, and the Power of Doing More With Less
Rural healthcare leaders are being asked to do the impossible—deliver high-quality care with fewer resources, tighter margins, and an increasingly strained workforce. In this episode of HWL Talks, host Tommy Binner welcomes back Aidan Hettler, CEO of Sedgwick County Health Center, for a candid conversation about what it really takes to lead and grow a rural hospital today. Aidan shares his unconventional journey to becoming a CEO at just 22 years old and reflects on the lessons learned while ...
17 Feb 2026
From Bedside to Boardroom: Rethinking Nursing Workforce Strategy
In this episode of HWL Talks, host Tommy Benner sits down with Nancy Bourg, RN, BSHCA, MBA, Executive Vice President of Insourcing and Chief Clinical Officer at HWL, for a candid conversation on the past, present, and future of the nursing workforce. With decades of experience spanning bedside nursing, agency staffing, and health system leadership, Nancy shares how early efforts to aggregate spend and standardize contracts laid the foundation for today’s MSP, VMS, and internal resource pool m...
16 Jan 2026
High-Tech, High-Touch: Workforce Strategy, Physician Leadership, and the Future of Care
Season 2 of HWL Talks kicks off with a powerful conversation featuring Kent McMackin, Chief Operating Officer of Syncoro Health LLC, Navy veteran, and healthcare leader with more than four decades of experience spanning clinical care, hospital administration, physician services, and workforce strategy. Kent shares how his early years in clinical medicine and 23-year Navy career shaped his leadership philosophy, grounding it in service, empathy, and accountability. Together with host Tommy Bin...
30 Dec 2025
A Decade of Insight: Jonathan Ward on the Future of Healthcare Staffing
As we close out the year, HWL Talks welcomes a special guest—HWL Co-Founder and President Jonathan Ward—for a candid conversation on the state and future of healthcare staffing. With more than 30 years of industry experience, Jonathan reflects on the biggest workforce challenges healthcare organizations face today, from ongoing staffing shortages and financial pressure to the growing role of AI, data, and transparency in workforce decision-making. He shares how contingent labor models, MSP an...
26 Nov 2025
Redefining Bedside Care: Innovation, AI, and the Future of Nursing
In this episode of HWL Talks, we sit down with Dr. Akram Boutros, a leader who has spent his career bridging medicine, business, and innovation. Now the founder and CEO of Nexus Bedside, Dr. Boutros is pushing the boundaries of what inpatient care can look like through virtual nursing models and advanced multimodal AI. Dr. Boutros shares why traditional healthcare leadership often stalls innovation, how fearlessness (not recklessness) drives meaningful progress, and why fixing the nursing cri...
2 Oct 2025
Navigating AI, Culture, and Change in Healthcare with Shane Jackson
In Episode 11 of HWL Talks, host Tommy Binner sits down with Shane Jackson—President of Jackson Healthcare, author, philanthropist, and leadership thought leader. Shane shares insights from his new book, This Is the Thing, and opens up about the challenges and opportunities facing healthcare leaders today. From navigating the rapid rise of AI and its impact on healthcare staffing, to fostering cultures that prioritize retention over reaction, Shane delivers candid perspective on what it takes...
5 Sept 2025
Cost, Quality, and the Future of Healthcare: A Conversation with Joane Goodroe
In this episode of HWL Talks, host Tommy Binner sits down with healthcare pioneer Joane Goodroe—a nurse, administrator, entrepreneur, and national thought leader who has testified before Congress on healthcare cost models. Joane shares her remarkable journey from the ICU to shaping Medicare pilot programs, pioneering gainsharing, and challenging the long-held belief that lowering costs means lowering quality. Together, Tommy and Joane explore: Why healthcare costs have skyrocketed from $725 b...
2 Jul 2025
The Power of Partnership: Women Leading with Courage, Clarity, and Collaboration
Amanda Wheeler interviews Laurie DiMarzio and Darlene Souza about how women leaders use courage and collaboration to overcome workforce challenges and build strong partnerships.
17 Jun 2025
Nursing Workforce Today: Building Flexibility, Fighting Burnout, and Embracing Generational Shifts
Amanda Wheeler, Vice President of InSourcing, examines the nursing workforce, addressing burnout and flexible staffing models, in an interview with Tommy Binner.
6 Jun 2025
Cultivating a Proactive Plan to Address the Nursing Workforce Crisis: Lessons Learned
Amanda Wheeler discusses proactive strategies for addressing the nursing workforce crisis, emphasizing flexibility and internal mobility in an interview with Bill Klaproth.
27 May 2025
A System-Wide Approach to Physician Recruitment
Sandro Altherr, Vice President at RWJBarnabas Health, explores physician recruitment strategies in competitive healthcare markets with Jeff Niles, Chief Revenue Officer at HWL, emphasizing culture and reputation in this interview.
24 Apr 2025
Inside AAPPR: Building Resilient Recruitment Communities
In this episode, Trevor Strauss, FACHE, Senior Vice President at HWL, sits down with Carey Goryl, CEO of AAPPR, and Liz Mahan, Director of Professional Development and Solutions at AAPPR, to explore the evolution of physician and provider recruitment and the critical role of professional communities in healthcare. Strengthening Recruitment Networks: How AAPPR fosters a community that empowers recruiters to navigate industry challenges.Leading Through Change: Strategies for adapting to healthc...
1 Apr 2025
Leading with Purpose: The Youngest Hospital CEO’s Journey
In this episode, Trevor Strauss, FACHE, Senior Vice President at HWL, sits down with Aidan Hettler, MSHCT, CEO of Sedgwick County Health Center, to discuss his extraordinary journey into healthcare leadership and the challenges of leading a rural hospital. Breaking Barriers: How Aidan became the youngest hospital CEO in the country at just 22 years old.Servant Leadership in Action: His approach to meeting staff where they are and fostering a culture of inclusion.The Power of Relationship-Cent...
13 Mar 2025
Overcoming Persistent Healthcare Challenges: What Has and Hasn't Changed
In this episode, Trevor Strauss, FACHE, Senior Vice President at HWL, sits down with Dr. Josh Hargraves, MD, FACEP, Divisional President at ApolloMD, for an insightful discussion on the challenges and future of emergency medicine. The Reality of Emergency Medicine: Why delivering patient care remains as challenging today as it was 30 years ago.Lessons from the Past: A TIME article from the ‘90s highlights ER struggles that still persist—what’s changed and what hasn’t?The Role of Technology: A...
4 Feb 2025
The Evolving Role of the Physician Recruiter: Data, AI & Strategy with Valerie Myers
Episode Description: In this episode of HWL Talks, we sit down with Valerie Myers, Senior Physician Recruiter FL Division at Humana, to explore how physician recruiting is evolving in today’s competitive healthcare landscape. With years of experience in recruitment and workforce strategy, Valerie shares how data, AI, and analytics are transforming the way healthcare organizations attract top talent. Hosted by Trevor Strauss, FACHE, this conversation delves into: The shift from traditional rec...
7 Jan 2025
Lessons from the Operating Room to the C-Suite
In this insightful episode of HWL Talks, we sit down with Dr. Leigh Hamby, Chief Medical Officer at Piedmont Healthcare, to explore his extraordinary journey from the operating room to the executive boardroom. With decades of experience in healthcare, Dr. Hamby shares his unique perspective on leadership, decision-making, and navigating the challenges of today’s dynamic healthcare environment.Hosted by Trevor Strauss, FACHE, this conversation delves into:The critical lessons learned from prac...
4 Dec 2024
HWL Talks Trailer
HWL Talks hosts share insights and expert perspectives on various topics in a thought-provoking and engaging conversation.
Who has been a guest on HWL Talks
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Laurie DiMarzio
Darlene Souza
Amanda Wheeler
Sandro Altherr
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Podcast Authority Score: 4 / 100
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