Hyperconnected Journeys

About Hyperconnected Journeys

Digitally mature enterprises operate in a world with hyperconnected interoperable environments that have increasing reliance on immersive interactions between employees, partners, suppliers, and customers. Thus, enterprises that successfully integrate their partners and customers into their systems and processes, enabling a near-real-time flow of information that is secure, assist better decision-making, and have greater agility in driving desired business outcomes. As this hyperconnected ecosystem is heavily technology-dependent, CIOs need the proper IT infrastructure, applications, processes, and skills to enable connection and collaboration amongst all stakeholders in the value chain. CIOs need a digital ecosystem strategy that can deliver on the following three pillars: Connected Customers: creating compelling experiences for customers by being able to communicate, engage, and collaborate anytime, anywhere across any channel. This can be achieved by investing in an omnichannel engagement platform that integrates Messaging, ChatApps, Voice, Video and VoIP Connected workforce: with an aim to simplify collaboration across borders while modernizing the legacy Unified Communications technology stack Connected Infrastructure: Storage, compute and network are the 3 elements of connected infrastructure that facilitate borderless growth while achieving operational efficiency and real-time visibility of the infrastructure Join us, as we embark on this journey to hear from technology leaders on how they are future-proofing their digital infrastructure while looking to deliver enhanced customer experiences. Hyperconnected Journeys: Total Experience with Connected Infrastructure - Brought to you by Tata Communications.

Publisher

Tata Communications

Category

business · technology

Language

en

Explicit

No

First episode

9 Apr 2024

Latest episode

29 Apr 2026

Latest episodes

10 episodes in the feed.

1. 

   29 Apr 2026

   Building a Resilient Digital Fabric with Lorraine Spadaro, Chief Information Officer, Global Partners

   This episode features Lorraine Spadaro, Chief Information Officer at Global Partners. Lorraine discusses leading a major cloud migration across a diverse business spanning energy terminals and retail fuel and convenience locations. She shares how Global Partners is building an AI framework and governance model to guide adoption across the organization, and how agentic AI will reshape both customer experience and frontline operations.

2. 

   31 Mar 2026

   Building Business-Aligned Network Infrastructure with Jason Chan, Associate Vice President of Network, Collaboration & Observability Services, Merck

   This episode features Jason Chan, Associate Vice President of Network, Collaboration & Observability Services at Merck. He discusses modernizing Merck’s global network infrastructure, scaling automation through infrastructure as code, and advancing business observability to drive secure, resilient, and AI-ready operations.

3. 

   4 Nov 2025

   Earning the Right to Innovate with Sam Burns, Executive Vice President and Chief Information Officer, IGM Financial

   This episode features Sam Burns, Executive Vice President and Chief Information Officer at IGM Financial. Sam discusses building a secure and scalable digital foundation for IGM’s wealth and asset management businesses, the evolution of his “earn the right” philosophy that balances stability with innovation, and how AI, cloud, and intelligent collaboration are shaping the future of client and advisor experiences.

4. 

   21 Oct 2025

   Driving the Next Wave of Connected Innovation with Abhijeet Bhandare, Chief Information and Digital Officer, Entegris

   This episode features Abhijeet Bhandare, Chief Information and Digital Officer at Entegris. Abhijeet discusses building resilient digital infrastructure for the global semiconductor supply chain, the strategic role of IoT and connected systems in manufacturing and research, and how emerging technologies like agentic AI are reshaping collaboration, innovation, and operational excellence.

5. 

   15 Apr 2025

   Powering Global Infrastructure at Scale with Dave Temkin, VP of Platform Infrastructure and Critical Facilities at Walmart

   This episode features Dave Temkin, Vice President of Platform Infrastructure and Critical Facilities at Walmart. Dave discusses the complexity of managing large-scale networks, the strategic adoption of AI and multi-cloud environments, and how technology innovation can drive both operational efficiency and improved customer experience.

6. 

   24 Sept 2024

   Blending Technology and Strategy with Ranjit Bawa, US Chief Strategy and Technology Officer, Deloitte

   This episode features Ranjit Bawa, US Chief Strategy and Technology Officer at Deloitte. Ranjit explores the transformative impact of AI, the accelerating pace of technological innovation, the pivotal role of connectivity in modern business, and much more.

7. 

   10 Sept 2024

   Building Unified Digital Foundations with Kimberly Anstett, CIO at Trellix

   This episode features Kimberly Anstett, CIO at Trellix. Kimberly shares insights from her experience with digital transformation, the importance of prioritizing employee experience, and much more.

8. 

   30 Jul 2024

   Revolutionizing Digital Experiences with Chetan Kandhari, Chief Innovation and Digital Officer, Nationwide

   This episode features Chetan Kandhari, Chief Innovation and Digital Officer at Nationwide. They cover Nationwide's customer-driven innovation, the impact of GenAI, and the importance of modernized digital infrastructure. Throughout, Chetan emphasizes integrating technology with business goals to deliver real-time digital experiences. In his final thoughts, Chetan shares how Nationwide is leveraging digital innovation to not only drive future growth but also enhance protection and care for businesses and individuals. -------- Guest Bio: As Chief Innovation and Digital Officer, Chetan is accountable for leading the company’s digital vision and maturing our enterprise digital capabilities and expertise while creating new customer-centric products and services for members and partners. Chetan is a visionary leader who has repeatedly developed high performing teams to work towards a common vision and purpose. During his 18-year career at Nationwide, Chetan successfully delivered several of the industry’s largest transformations, with more than $1B in investment towards creating single core platforms for Policy, Claims, Customer and Data. In his tenure as the leader of digital and innovation, Chetan and his teams have advanced Nationwide’s strategy through digitization of customer journeys and the development of a robust innovation portfolio. Leading with a people-first philosophy, Chetan has fostered a culture of experimentation and collaboration, guided by a strong commitment to customer-centricity and focus on technology based innovation. His ability to anticipate and embrace change has accelerated innovation efforts and amplified key business outcomes for Nationwide. Chetan holds a Master of Business Administration (MBA) from The Ohio State University, a Master of Science in Information Systems from Miami University, and a Bachelor of Science in Computer Science from Muskingum University. --------- Guest Quote “Digital is when your consumers of your solutions, be it associates, be it intermediaries, be it your end customers, can get their solutions in real-time, on demand, in the moment. So pause for a second. Why did I say that as a definition? What is the purpose of having something on your mobile app versus not? Because you can do something in the moment.” --------- Time stamps: *(00:00) Episode Start *(01:18) Chetan's career journey *(10:32) How Nationwide drives innovation *(16:02) Empowering enterprises with digital fabric *(19:35) Delivering value through cutting-edge innovation *(22:48) Challenges and opportunities of GenAI *(33:28) Crafting a winning digital customer engagement strategy *(39:18) Boosting employee engagement for better results *(43:55) Future innovations at Nationwide -------- Links: Connect with Cisco on LinkedIn (https://www.linkedin.com/in/ciscosanchez/) Visit Nationwide’s website (https://www.nationwide.com/) Connect with Raj on LinkedIn (https://www.linkedin.com/in/rajarshipurkayastha/) Connect with Ian on LinkedIn (https://www.linkedin.com/in/ianfaison/) Visit Tata Communications’ website (https://www.tatacommunications.com/) Follow Tata Communications on LinkedIn (https://www.linkedin.com/company/tata-communication/)

9. 

   16 Apr 2024

   Empowering the Digital Foundation with Cisco Sanchez, CIO, Qualcomm

   This episode features a deep dive with Cisco Sanchez, CIO at Qualcomm. Cisco shares his remarkable career trajectory, leading Qualcomm, and unveils the strategic vision driving them towards a hyperconnected ecosystem. He shares his unique approach to balancing service provision and fostering strategic partnerships within IT, setting the stage for innovation and growth. They also explore the transformative potential of generative AI and machine learning, Qualcomm's approach to multi-cloud environments, and the pivotal role of technology in enhancing employee and customer experiences. Throughout, Cisco emphasizes the importance of seamless connectivity and the exciting possibilities ahead in leveraging AI to solve practical problems and to future-proof your workflows. -------- Guest Bio: Cisco Sanchez is the CIO at Qualcomm. In this role, he oversees a wide array of functions, including data security, network infrastructure, and support services, ensuring the seamless operation of critical systems across the company. Before joining Qualcomm, Cisco spent twenty-five years with FedEx, holding various IT leadership positions and playing a pivotal role in driving innovation and efficiency. Recognized for his adeptness in turning challenges into opportunities, Cisco champions adaptability and creativity in leveraging emerging technologies, particularly AI, to drive business growth. --------- Guest Quote: “ If you've been into the business longer than three years, you have a legacy somewhere. Qualcomm has been around for about 38 years and, of course there's legacy, and it's been there for a long time. So it's almost like a taking root and so you almost have to like dig it out and try to get it out of there. And some of it's super hard because it wants to grow back or you don't see the business case. I think a lot of the things that we're transforming and doing is saying, ‘How do we ensure that we don't just forget about the legacy, we bring it forward with us and figure out how to migrate it into the next stuff we're doing?” But you got to find those synergies and values so as we're building this, how do you remove this? And when you're building this, how do you remove this? And so it's not like, “well, it’s someone else's problem.” No, no. In the IT world, it's your problem. It's because you inherited it or you created it, or you have to remediate it. So it's kind of a fun journey. But I think that the balance is how do you take what you're doing for the future and ensure that you're pulling out some of the legacy that you have done in the past, so it's better future-proof.” - Cisco Sanchez --------- Timestamps: *(00:00) Episode Start *(01:28) Cisco's career journey *(05:35) Role of connectivity at Qualcomm *(08:15) Strategic vision for a hyperconnected enterprise environment *(10:35) How to balance strategy and innovation *(16:00) Creating a digital fabric for agility and scalability *(20:00) Building a strong digital foundation for emerging technologies *(26:47) Identifying priority projects for rapid implementation *(32:36) Qualcomm's multi-cloud strategy approach *(34:03) Network infrastructure impact on multi-cloud *(37:43) Advice on multi-cloud optimization *(44:55) Looking ahead at Qualcomm's digital ecosystem strategy -------- Links: Connect with Cisco on LinkedIn (https://www.linkedin.com/in/ciscosanchez/) Visit Qualcomm's website (https://www.qualcomm.com/) Connect with Raj on LinkedIn (https://www.linkedin.com/in/rajarshipurkayastha/) Connect with Ian on LinkedIn (https://www.linkedin.com/in/ianfaison/) Visit Tata Communications’ website (https://www.tatacommunications.com/) Follow Tata Communications on LinkedIn (https://www.linkedin.com/company/tata-communication/)

10. 

    9 Apr 2024

    Trailer

    In a world where connectivity defines success, where the digital landscape shapes the very fabric of enterprises... Welcome to a realm where digitally mature enterprises thrive, navigating hyperconnected, interoperable ecosystems. Where CIOs are the architects of tomorrow, orchestrating the perfect blend of technology, processes, and skills. Join us on an exploration, where the pillars of digital transformation shape the future: Connected Customers, Connected Workforce, and Connected Infrastructure. Discover how technology leaders are future-proofing their digital landscapes, driving enhanced customer experiences, and ensuring seamless collaboration. Embark on this journey with us, brought to you by Tata Communications. Prepare to delve into the minds of tech innovators shaping tomorrow's digital universe. Are you ready to future-proof your digital infrastructure and revolutionize customer experiences? Hyperconnected Journeys: Total Experience with Connected Infrastructure --  presented by Tata Communications, connecting today for a better tomorrow.

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

5.0 / 5

9 ratings

Podcast Authority Score: 15 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

16

Social presence

0

YouTube

0

Engagement

32

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