by iMedia Technology
iMedia Insights explores IT solutions that empower businesses to work securely and seamlessly from anywhere. From cybersecurity to cloud services, we break down tech trends and best practices to keep your business running smoothly, without the frustration. Tune in and subscribe today to stay ahead with expert insights on secure, seamless IT solutions for your business.
Language
🇺🇲
Publishing Since
2/12/2025
See how your podcast performs across key metrics
Recommendations available
Unlock the full report to see detailed tips
Recommendations available
Unlock the full report to see detailed tips
Unlock comprehensive insights including:
See how your show performs across every key metric
High authority scores make your podcast more attractive to industry leaders and influencers who want to appear on credible shows.
Sponsors look for podcasts with proven authority and engagement. Your score demonstrates your podcast's value to potential partners.
Understanding your strengths and weaknesses helps you make data-driven decisions to expand your listener base effectively.
Pitch yourself as a guest, propose sponsorships, or reach out directly to the host.
June 30, 2026
<p>The benefits of remote IT support go far beyond fixing broken laptops and forgotten passwords. Every delayed login, stalled approval, and unresolved ticket costs time, money, and customer trust. </p><p><br></p><p>This episode breaks down how remote IT support keeps hybrid teams productive, strengthens access control, reduces recurring IT problems, and gives business leaders better visibility into technology performance. </p><p><br></p><p>We also explore why ticket trends reveal operational weaknesses, how faster response times protect revenue, and what separates proactive IT support from reactive firefighting. </p><p><br></p><p>If your business depends on cloud apps, remote employees, or multiple office locations, this conversation explains why your support strategy deserves executive attention.</p><p><br></p><p>Read more: https://www.imediatech.com/benefits-of-remote-it-support</p><p><br></p><p>Connect with us: </p><p>Website: https://www.imediatech.com/</p><p>X (formerly Twitter): https://x.com/iMediaTechnolo1</p><p>Facebook: https://www.facebook.com/imediatech</p><p>Instagram: https://www.instagram.com/_imediatechnology/</p><p>YouTube: https://www.youtube.com/@imediatechnologyinc3303</p><p>Spotify: https://creators.spotify.com/pod/show/imediainsights</p><p>LinkedIn: https://www.linkedin.com/company/imedia-technology/</p><p>John Garner on LinkedIn: https://www.linkedin.com/in/johngarner-imediatechnology/</p>
June 30, 2026
<p>Support tickets can reveal far more than broken laptops and forgotten passwords. They expose weak processes, approval delays, security gaps, and recurring issues that quietly drain productivity. </p><p><br></p><p>This episode breaks down How to Handle Support Tickets with practical strategies for prioritizing requests, improving response quality, tracking recurring problems, and reducing unnecessary ticket volume. </p><p><br></p><p>If you want to turn your service desk into a source of operational insight instead of constant firefighting, this conversation delivers actionable ideas that IT leaders, business owners, and support teams can apply immediately.</p><p><br></p><p>Read more: https://www.imediatech.com/how-to-handle-it-support-tickets</p><p><br></p><p>Connect with us: </p><p>Website: https://www.imediatech.com/</p><p>X (formerly Twitter): https://x.com/iMediaTechnolo1</p><p>Facebook: https://www.facebook.com/imediatech</p><p>Instagram: https://www.instagram.com/_imediatechnology/</p><p>YouTube: https://www.youtube.com/@imediatechnologyinc3303</p><p>Spotify: https://creators.spotify.com/pod/show/imediainsights</p><p>LinkedIn: https://www.linkedin.com/company/imedia-technology/</p><p>John Garner on LinkedIn: https://www.linkedin.com/in/johngarner-imediatechnology/</p>
June 8, 2026
<p>The cheapest IT support rarely stays cheap. One login issue can delay payroll, freeze approvals, or leave your team stuck waiting. </p><p><br></p><p>In this episode, we unpack the real cost of IT support for small businesses and why pricing alone tells a dangerous half-truth. </p><p><br></p><p>Expect straight talk on recurring tickets, hidden downtime, managed IT pricing, response times, and the mistakes that quietly drain productivity. </p><p><br></p><p>If your business treats IT as a line item instead of an operations engine, this conversation might sting a little.</p><p><br></p><p>Read more: https://www.imediatech.com/cost-of-it-support-for-small-business</p><p><br></p><p>Connect with us: </p><p>Website: https://www.imediatech.com/</p><p>X (formerly Twitter): https://x.com/iMediaTechnolo1</p><p>Facebook: https://www.facebook.com/imediatech</p><p>Instagram: https://www.instagram.com/_imediatechnology/</p><p>YouTube: https://www.youtube.com/@imediatechnologyinc3303</p><p>Spotify: https://creators.spotify.com/pod/show/imediainsights</p><p>LinkedIn: https://www.linkedin.com/company/imedia-technology/</p><p>John Garner on LinkedIn: https://www.linkedin.com/in/johngarner-imediatechnology/</p>
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
John Garner
Guest
Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.
iMedia Insights explores IT solutions that empower businesses to work securely and seamlessly from anywhere.
From cybersecurity to cloud services, we break down tech trends and best practices to keep your business running smoothly, without the frustration.
Tune in and subscribe today to stay ahead with expert insights on secure, seamless IT solutions for your business.
This podcast updates daily.
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Information about guest appearances is not available.
Pod Engine is not affiliated with, endorsed by, or officially connected with any of the podcasts displayed on this platform. We operate independently as a podcast discovery and analytics service.
All podcast artwork, thumbnails, and content displayed on this page are the property of their respective owners and are protected by applicable copyright laws. This includes, but is not limited to, podcast cover art, episode artwork, show descriptions, episode titles, transcripts, audio snippets, and any other content originating from the podcast creators or their licensors.
We display this content under fair use principles and/or implied license for the purpose of podcast discovery, information, and commentary. We make no claim of ownership over any podcast content, artwork, or related materials shown on this platform. All trademarks, service marks, and trade names are the property of their respective owners.
While we strive to ensure all content usage is properly authorized, if you are a rights holder and believe your content is being used inappropriately or without proper authorization, please contact us immediately at hey@podengine.ai for prompt review and appropriate action, which may include content removal or proper attribution.
By accessing and using this platform, you acknowledge and agree to respect all applicable copyright laws and intellectual property rights of content owners. Any unauthorized reproduction, distribution, or commercial use of the content displayed on this platform is strictly prohibited.