In Before The Lock

In Before The Lock

Hosted by Brian and Erica · Erica Kuhl & Brian Oblinger

5.0from 35 ratings

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110
Episodes
1
Transcribed
35
Ratings
Daily
Cadence
2020
First episode

About In Before The Lock

In Before The Lock is a podcast from Erica Kuhl and Brian Oblinger about community, customer experience, and leadership at scale.

Publisher
Erica Kuhl & Brian Oblinger
Category
business · technology
Language
en
Explicit
No
First episode
22 Apr 2020
Latest episode
29 Jun 2026

Latest episodes

1 of 110 episodes have a transcript.

  1. 29 Jun 2026TRANSCRIPT

    🔓 110: Uniquely people-powered

  2. 31 Jul 2024

    🔓 109: Various forms of hybridity

  3. 9 Jul 2024

    🔓 108: The Ericas

Inside a recent episode

🔓 110: Uniquely people-powered

Published 29 Jun 2026 · Transcript excerpt

[…] It's just so funny, the pace of technology, but we used to talk about, and I used to say constantly, like, you're not going to change the dynamic of somebody going to Google. You're just not. So no matter how great your community is and how amazing your search is or navigation or how beautiful it is, they're still going to go to Google and say, how do I do this thing? And get their answer, even back then. So this same dynamic is just happening times a bajillion. And Don't fight it. You're not going to fight it. So at least have your customer centricity mindset on. Have the best interest of your customer using your product or service as the best possible way. […]

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Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)
5.0 / 5
21 ratings
Spotify
5.0 / 5
14 ratings

Contact In Before The Lock

Guest appearances
Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.

Questions about In Before The Lock

Who hosts In Before The Lock?

Brian and Erica host the show. Published by Erica Kuhl & Brian Oblinger.

How often do new episodes come out?

The show publishes daily, based on its RSS feed.

Does In Before The Lock take guests?

Yes. Guests have been identified in episode analyses.

Where can I read transcripts?

1 of 110 episodes have a transcript on Pod Engine. Full transcripts are available with a Pod Engine plan.

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