In Good Company

About In Good Company

In Good Company, where relationships drive results, with your host, Lisa Kilrea. In each episode, we explore how great leaders build trust, inspire teams, and turn meaningful connections into real success.

Publisher

Lisa Kilrea

Category

business · business

Language

en

Explicit

No

First episode

28 Nov 2025

Latest episode

5 Oct 2026

Latest episodes

34 episodes in the feed.

1. 

   5 Oct 2026

   How to Choose the Right Hydraulic Quick Coupler with Jay Prins

   Choosing the right hydraulic quick coupler involves much more than matching a port size or replacing a part that looks similar. Flow, pressure, temperature, materials, operating environment, interchangeability, and connection conditions all play a role in finding the right solution. In this episode of In Good Company: Where Relationships Drive Results, host Lisa Kilrea is joined by Jay Prins of Stucchi USA to break down the process of selecting and troubleshooting hydraulic quick couplers for real-world applications. Jay introduces the STAMP method—Size, Temperature, Application, Materials and Medium, and Pressure—as a practical framework for evaluating coupling requirements. He explains what buyers should consider when selecting flat face couplings for skid steer attachments, why ISO 16028 matters when equipment and attachments come from different manufacturers, and when heavy-duty or Connect Under Pressure solutions may be necessary. The conversation also explores common problems in the field, including leaking couplers, trapped pressure, attachments that won't reconnect, cold-weather challenges, pressure drop, and improper sizing. Jay explains why diagnosing the root cause is often more valuable than simply replacing a failed component. In this episode, you'll learn: • How the STAMP method helps guide hydraulic quick coupler selection • What to consider when choosing flat face couplings for skid steer attachments • Why ISO 16028 is important for interchangeability • How to diagnose leaks and other hydraulic coupling problems • Why residual pressure can prevent an attachment from reconnecting • When to consider a Connect Under Pressure solution • How flow requirements and pressure drop affect coupler sizing • Why port size alone doesn't determine the right coupling • How materials and operating environments influence selection • How to maintain interchangeability across mixed equipment and attachments • Why technical expertise and inventory matter when equipment is down • Why a quick coupler should be treated as an important hydraulic system component rather than an accessory About Jay Prins Jay Prins works with customers at Stucchi USA across mobile equipment, construction, agriculture, and other demanding hydraulic applications. He helps customers identify quick coupling solutions based on their equipment, operating conditions, and application requirements, with an emphasis on understanding the complete hydraulic system rather than simply matching a replacement part. Key Takeaway The right hydraulic quick coupler isn't selected by looking at one specification in isolation. Understanding the complete application—including size, temperature, application, materials and medium, pressure, flow, environment, and connection conditions—can help buyers make a more informed selection and avoid recurring problems. As Jay explains, when a coupler leaks, fails, or becomes difficult to connect, finding the root cause matters just as much as finding the replacement. Treating the quick coupler as an important part of the hydraulic system can help improve reliability, interchangeability, and equipment uptime. About In Good Company In Good Company: Where Relationships Drive Results explores the expertise, innovation, and relationships behind successful companies. Hosted by Lisa Kilrea, President of WSI Results, the podcast features conversations with industry professionals about technical expertise, innovation, customer relationships, and solving real-world business and operational challenges. Follow or subscribe to In Good Company so you never miss an episode.

2. 

   29 Sept 2026

   Relationships, AI & the New Business Development Playbook with Seth Rowan

   AI is changing how B2B buyers research companies, evaluate potential partners, and make purchasing decisions. But even as technology transforms sales and marketing, relationships, trust, and human connection remain essential to business growth. In this episode of In Good Company: Where Relationships Drive Results, host Lisa Kilrea sits down with Seth Rowan of Harmac Medical Products to discuss the evolution of medical device sales and business development—and what it takes to build lasting customer relationships in an increasingly digital world. Seth shares lessons from his career in medical device sales, including the importance of identifying internal champions, using referrals to turn cold outreach into warm introductions, and consistently creating value for customers. He also explores how AI is reshaping the B2B buyer journey. Engineers, product managers, and other decision-makers can now research potential partners long before they ever speak with a salesperson. Seth explains why that makes digital visibility, LinkedIn, valuable content, and alignment between marketing and business development increasingly important. The conversation also dives into AI adoption, medical device manufacturing, CDMOs, leadership, opportunity prioritization, and why honesty is fundamental to earning and maintaining customer trust. In this episode, you'll learn: • Why internal champions can be critical in complex B2B sales • How referral-based relationships can create warmer sales opportunities • How AI is changing the way B2B buyers research potential partners • Why digital visibility matters before a prospect is ready to buy • How marketing and business development can work together more effectively • Where AI could have a major impact on medical device manufacturing • Why strong leaders give people room to make decisions and learn • How honesty and consistency build long-term customer trust • Why sales professionals need both digital skills and human relationship-building abilities About Seth Rowan Seth Rowan is a medical device sales and business development executive with extensive experience growing markets, developing strategic accounts, and helping healthcare companies bring complex products and solutions to market. Today, Seth is with Harmac Medical Products, where his work sits at the intersection of medical device manufacturing, commercialization, business development, and growth. Throughout his career, Seth has developed a relationship-driven approach to business development centered on trust, referrals, strategic partnerships, and creating value for customers. Key Takeaway Technology can make it easier to research prospects, identify opportunities, and reach potential customers—but it doesn't replace the relationships behind successful business development. As Seth explains, the strongest approach combines the two: use AI, LinkedIn, digital visibility, and other modern tools to create opportunities while continuing to invest in referrals, face-to-face interaction, honesty, and trust. About In Good Company In Good Company: Where Relationships Drive Results explores the people, ideas, and business strategies behind successful organizations. Hosted by Lisa Kilrea, CEO and President of WSI Results, the podcast features conversations with business leaders about growth, leadership, innovation, technology, and the relationships that help drive results. Follow or subscribe to In Good Company so you never miss an episode.

3. 

   25 Sept 2026

   Beyond the Box: Planning, Flexibility & the Right Production Partner with Steve Cox

   What happens when seasonal demand spikes, packaging requirements change, or your internal production team simply doesn't have the capacity to keep up? In this episode of In Good Company, host Lisa Kilrea sits down with Steve Cox of Peoria Production Solutions to discuss how manufacturers, e-commerce brands, and product-based businesses can successfully manage packaging, kitting, assembly, and fulfillment—especially during high-volume seasonal and holiday programs. Steve explains why successful outsourcing involves much more than finding the lowest price. The right production partner needs strong quality controls, capacity to scale, consistent communication, responsive customer service, and the flexibility to adapt when requirements change unexpectedly. You'll learn: Why outsourcing can help businesses manage seasonal production spikes How planning and communication reduce production disruptions What to look for when choosing a packaging, kitting, or fulfillment partner Why quality, scalability, and responsiveness matter as much as cost How technology, automation, and AI can improve production efficiency Why experienced people remain essential to problem-solving and quality How a vendor relationship can develop into a long-term business partnership Steve also shares the story behind Peoria Production Solutions, a self-sustaining nonprofit that has been providing outsourced production support for more than 80 years while creating meaningful employment opportunities for individuals with disabilities. For Steve, the goal is simple: become "a partner and not just a vendor."

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