Are you looking to increase services revenue? Join ScopeStack CEO Jon Scott as he talks to IT industry leaders to get their insights. These experts from the top MSPs and VARs will share their actionable tips and tactics to help you optimize your presales process.
In Scope: The IT Services Podcast
Claim This Podcastby ScopeStack
5.0(5 reviews)
44 episodes
Updated Daily
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Podcast Overview
Are you looking to increase services revenue? Join ScopeStack CEO Jon Scott as he talks to IT industry leaders to get their insights. These experts from the top MSPs and VARs will share their actionable tips and tactics to help you optimize your presales process.
Language
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Publishing Since
5/16/2022
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Recent Episodes
August 29, 2023
Mastering Project Scoping and Management: Expert Insights from Josh Moree
In this episode of the podcast, Jon Scott, CEO of ScopeStack, sits down with Josh Moree, a senior executive coach at Pax8, to delve into the world of project scoping and management best practices. Throughout their conversation, they explore the fundamental aspects of scoping, such as the project charter, scope statement, and work breakdown structure. Josh emphasizes the importance of creating a work breakdown structure after establishing the charter and scope statement, and underscores the benefits of templatizing these documents to ensure consistency across projects. With a keen eye on the financial implications of poor scoping, Josh highlights how overlooking crucial elements of the work can lead to cost overruns. He advises investing time upfront to scope projects properly, rather than having to redo work down the line. Both Jon and Josh concur that templatizing documents benefits the entire organization by presenting a unified approach. The conversation also touches on how effective scoping enhances project managers' ability to schedule and budget accurately. Josh suggests involving engineers in the creation of templates to ensure their understanding and alignment with expectations. Additionally, the podcast explores the use of a statement of work as a means of communicating the scope to clients, distinguishing it from a proposal or quote. Throughout the episode, Josh imparts practical tips, such as starting scoping even if it is not perfect, assigning accountability, and embracing a willingness to acknowledge flaws and improve over time. He invites listeners to connect with him through Pac State Academy to delve further into operational best practices. Gain more insights and valuable tips when you listen to the full episode!
August 8, 2023
Providing Value for MSPs with Ariel Davenport
Ariel Davenport, a Lead Architect from Centre Technologies, shares insights on how businesses can effectively communicate the value and cost of different resources to their clients, showcasing the quality and effectiveness of their services. Jacob and Ariel discuss the role of networks, the challenges faced by rookie solutions architects, project delivery strategies, and the significance of Quarterly Business Reviews (QBRs) in maintaining strong customer relationships. Listen to the newest episode of In Scope to explore the power of transparency in the world of professional services, and how it can shape the future of the industry.
June 26, 2023
Creating Community for MSPs with Kyle Spooner
MSPs need a community too, and that's exactly what led Kyle Spooner to MSPGeek—a community for....MSP geeks. Kyle is the Chief Executive of MSPGeek Con—the gathering that MSPGeek Inc. puts on—and is the Director of Operations at IntelliComp Technologies. With an extensive career as an MSP, Kyle knows a thing or two about the mind of an MSP. From Australia to Germany and back to the United States, Kyle is passionate about solving MSP problems through community. Sit down with Jon and Kyle as they walk through the intricacies of this MSP community, why it's necessary, and where it's going on the newest episode of In Scope.
44 total episodes available
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Frequently asked questions
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- What is In Scope: The IT Services Podcast?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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