About In the Heart of Care: Voices from the frontlines of resuscitation and healthcare
How do high-performing healthcare teams prepare for the most critical moments in care?
In the Heart of Care - presented by RQI Partners - is a podcast for frontline healthcare professionals, nurse educators, and clinical leaders committed to resuscitation training, improving patient outcomes, and building a culture of continuous readiness.
Hosted by Dr. Ash Panchal, emergency physician, educator, and national expert in resuscitation science - each episode explores the systems, strategies, and mindset shifts that help healthcare teams perform under pressure. From high-stakes code events to everyday training challenges, guests share real stories and practical tools to strengthen clinical performance, communication, and team confidence.
This podcast goes beyond theory to spotlight what true preparedness looks like in real-world care environments, because in healthcare, readiness isn’t optional. It’s a shared responsibility and a path to better outcomes for every patient, every time.
A sudden cardiac arrest at a middle school dance could have ended in tragedy; but it didn’t. Luckily, nurse and chaperone Trish Hendershot was nearby – ready to step in, start CPR, and access an AED in time to save a student’s life.
In this episode of In the Heart of Care, we explore how classrooms and campuses can become more prepared for sudden cardiac emergencies. Trish walks us through what happened that night and how her readiness helped save a life. Then, host Dr. Ash Panchal speaks with pediatric cardiologist Dr. Anoop Singh about Project ADAM – a national initiative ensuring schools have the tools, training, and emergency plans they need to stay “heart-safe” when the unthinkable happens.
18 Nov 2025
On the Front Lines of Neonatal Transport
Every year, thousands of newborns must be transferred from one hospital to another for more specialized care. For neonatal transport teams, these moments demand calm under chaos, as they work tirelessly behind the scenes to deliver advanced care on the move.
In this episode, we meet Deb Rice, a seasoned nurse from Kentucky Children’s Hospital who has spent nearly forty years stabilizing fragile newborns on the ground, in the air, and through unpredictable weather. We also hear from Dr. Joshua Anchan, a U.S. Air Force neonatologist, who helps ensure military families can access specialized care no matter where they’re stationed. From small-town hospitals to global missions, their stories reveal the leadership, preparation, and compassion it takes to keep the tiniest patients safe in transit.
4 Nov 2025
How LDHF Training Strengthens Healthcare Systems
In a crisis, every second counts– and every skill must be sharp. Traditional training often leaves long gaps between practice sessions, which in turn can allow lifesaving skills to fade. Low-Dose, High-Frequency training flips the traditional learning model: short, frequent refreshers that keep knowledge and confidence fresh.
In this episode of In the Heart of Care, host Dr. Ash Panchal speaks with nurse researcher Dr. Claudia Sabogal-Rodriguez, radiologist Dr. Caitlin Hackett, and nurse leader Dr. Suzie Kardong-Edgren about how LDHF training is reshaping readiness across disciplines. From resuscitation to radiology, we explore how LDHF training is helping build a new culture of preparedness in healthcare.
21 Oct 2025
What Happens When Bias Shows Up at the Bedside?
Systemic racism and discrimination have been contentious buzzwords in health care in America in recent years. In this episode of In the Heart of Care, we explore how the nurse workforce is grappling with how bias shows up at work, and what strong and resilient teams can do to show up better for their patients and colleagues. Dr. Jacqueline Nikpour of Emory University, and Dr. Marina Del Rios join In the Heart of Care host, Dr. Ash Panchal of Ohio State University, to discuss some of the pain points of naming bias, and the work it takes to make a difference. This episode invites listeners to consider why leaning into equitable opportunities for all nurses and frontline health care workers, means better outcomes for patients of all walks of life.
7 Oct 2025
How Nurses Can Change the Narrative on Opioid Addiction
The opioid epidemic has a complex history shaped by medical overreach, shifting political priorities, and evolving public attitudes toward addiction and recovery. In this episode of In the Heart of Care, voices like Michelle Whitaker, Nurse Manager at SPOT, a drop-in center for people with substance use disorder at Boston Health Care for the Homeless, and Dr. Derrick Glymph, educator and Assistant Director of the DNP Nurse Anesthesia Program at Duke University, guide listeners through the quiet policy debates and cultural tensions that influenced how harm reduction and treatment were understood—and often resisted. This episode examines the deeper intersections of stigma, care, and power at the height of a national crisis.
23 Sept 2025
Heartbeats Ignored: Confronting Inequity in Pediatric Care
Resuscitating a child is not the same as resuscitating an adult. Pediatric-CPR requires different techniques, considerations, and often, an even greater sense of urgency. Dr. Sylvia Owusu-Ansah shares how disparities in cardiac care influence a child’s survival outcome. Pediatric Nurse Practitioner Blythe Pollack brings her frontline experience to the conversation, discussing the life-saving role of ECMO and the fight to keep children alive long enough to breathe on their own. Designed with nurse educators and healthcare advocates in mind, this episode offers practical tools, real-world context, and inspiring strategies to help drive equity in pediatric care.
9 Sept 2025
Heartbeats Ignored: Neonatal Resuscitation and the Golden Minute
When every second counts, preparation isn't optional, it's lifesaving, especially for newborns. In this episode of In the Heart of Care, we explore the critical "firsts" that define neonatal resuscitation. Mariah Snyder, a neonate nurse, shares her experience responding to a high-stakes neonatal code, illustrating how preparation, steady teamwork, and hands-on training can make all the difference in critical moments. Her story reflects the power of clinical readiness when seconds matter most. Dr. Chris Cooper, a neonatal nurse practitioner and educator, and Dr. Nathan Sundgren, a neonatologist specializing in advanced neonatal care and simulation-based training, break down the evolution of neonatal resuscitation guidelines.
26 Aug 2025
Miles from Help: Emergency Response in America’s Medical Deserts
When emergencies strike in the most remote corners of the country, healthcare teams rely on quick thinking, mobile training, and airborne response to bridge the critical gap. Chris Martin, director of simulation-based training at Washington State University, highlights how mobile simulation training is making a huge impact on rural healthcare and shares actionable strategies for healthcare workers. Marcy Dawson, a flight nurse in North Dakota, reflects on her career responding to rural emergencies, highlighting how preparedness and resourcefulness can mean the difference between life and death. From improving bystander CPR response to navigating geographic isolation, this episode of In the Heart of Care offers practical tools to help teams deliver effective care. No matter how remote the environment.
12 Aug 2025
Heartbeats Ignored: Women and Cardiac Arrest
Women are less likely than men to receive lifesaving care during a cardiac arrest, a disparity that can mean the difference between life and death. Understanding why this gap exists is the first step toward changing it—and ensuring everyone gets the help they need, when they need it most. In this episode of In the Heart of Care, Heather Baker shares the story of her sudden cardiac arrest: an ordinary workday that turned into a fight for her life. We also hear from Dr. Audrey Blewer, a resuscitation scientist and associate professor at Duke University, whose research sheds light on why women are less likely to receive CPR and what can be done to close that gap.
29 Jul 2025
From Bedside to Leadership: How Nurses Climb the Corporate Ladder
Climbing the corporate ladder can be challenging in any healthcare career, but especially in a hospital setting. It takes deep experience, humility, and perseverance to lead high-performing teams, where the stakes are highest. Today we explore, how nurses in particular, can take advantage of continuous learning to take their careers to the next level. Certified global nurse consultant, Amanda Slagle, shares practical advice for nurses ready to grow into leadership. Chief Nursing Officer Trinity Health Muskegon, Linda Dunmore, reflects on her journey from bedside nurse to chief nursing officer.
15 Jul 2025
Burnout to Balance: Reclaiming Wellbeing in Medicine
Burnout in healthcare is no longer an individual issue. It's a systemic challenge affecting the well-being, engagement, and sustainability of our workforce. Today, we explore how healthcare organizations can lead the way in shifting from burnout to balance through structured, evidence-based support.
Dr. Kristen Jacob, director of BeWellMED at Corewell Health, shares innovative approaches to fostering emotional resilience, promoting work-life integration, and embedding self-care into the fabric of clinical culture. Rapid response nurse and podcast host Sarah Lorenzini brings a frontline perspective, sharing her lived experience of burnout and recovery—and how talking about burnout and checking in with colleagues made all the difference. Join us as we examine how healthcare leaders and workers can drive a culture of well-being through policy, practice, and intention.
1 Jul 2025
The Lifeline: Bringing the Hospital Home
Dr. David Levine and Juan Hernandez discuss the innovative approach of delivering hospital-level care in patients' homes, reshaping recovery and improving outcomes in this interview episode.
13 Jun 2025
Introducing In the Heart of Care, Season One
Dr. Ash Panchal introduces the podcast, In the Heart of Care, which explores systems and strategies that help healthcare teams perform under pressure, ultimately improving patient outcomes.
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
YouTube views
107,780
Score snapshot 15 Sept 2025
Apple Podcasts (US)
5.0 / 5
9 ratings
Podcast Authority Score: 39 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
30
Social presence
0
YouTube
86
Engagement
32
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