Infacto Daily
Claim This Podcastby Infacto Digital
Podcast Overview
<p>Jackson and Dylan talk about current events related to finance, technology, and business.</p>
Language
🇺🇲
Publishing Since
3/22/2026
1 verified contact email on file for Infacto Daily
Pitch yourself as a guest, propose sponsorships, or reach out directly to the host.
Recent Episodes
June 26, 2026
Microsoft Work IQ APIs
<p>Access our repository of ready-made prompts for everyday small-business tasks -> <a rel="noopener noreferrer nofollow" href="https://infacto.digital/go/ai-prompt-library-yt?yt_video=Microsoft%20Work%20IQ%20APIs" target="_blank">https://infacto.digital/go/ai-prompt-library-yt?yt_video=Microsoft%20Work%20IQ%20APIs</a></p><p></p><p>Microsoft Work IQ APIs went generally available on June 16, 2026. The short version: Copilot is now an API. Developers can build agents that understand and act inside Microsoft 365... Teams, Outlook, OneDrive, meetings, files... without wiring every integration by hand.</p><p>Dylan and Jackson walk through what that means in plain English. Historically you called separate APIs for each Microsoft app, or you used Copilot in Microsoft's UI. Work IQ lets your own software send prompts and get Copilot-quality answers (or pull agent-ready context) programmatically. Think meeting takeaways piped into your coding agent, an internal wiki that actually knows your policies, or a company "business brain" employees check before they email HR.</p><p>They also cover credit-based pricing (Copilot Credits, admin spending limits), why this makes Microsoft stickier, the MCP context problem when you list too many tools, and Jackson's morning Copilot routine that surfaces emails he forgot to handle.</p><p></p><p>00:00 Introduction to Microsoft Work IQ</p><p>02:24 Understanding the API and Its Capabilities</p><p>04:41 Integration and Automation Potential</p><p>06:55 The Future of Work with AI</p><p>09:13 Conclusion and Call to Action</p><p></p><p>Prefer to read your AI News? -> <a rel="noopener noreferrer nofollow" href="https://infacto.digital/read/microsoft-work-iq-apis?yt_video=Microsoft%20Work%20IQ%20APIs" target="_blank">https://infacto.digital/read/microsoft-work-iq-apis?yt_video=Microsoft%20Work%20IQ%20APIs</a></p><p></p>
June 25, 2026
AI Customer Service Doom Loops
<p>Access our repository of ready-made prompts for everyday small-business tasks -> <a rel="noopener noreferrer nofollow" href="https://infacto.digital/go/ai-prompt-library-yt?yt_video=AI%20Customer%20Service%20Doom%20Loops" target="_blank">https://infacto.digital/go/ai-prompt-library-yt?yt_video=AI%20Customer%20Service%20Doom%20Loops</a></p><p></p><p>The Guardian asked Americans to describe customer service in 2026. Hundreds wrote in. The top takeaway: people really, really don't like AI customer service. About one in ten called out chatbots as endless doom loops... massive time sinks that block fraud claims, billing disputes, and anything beyond "check your balance."</p><p>Jackson and Dylan walk through the article on this episode. A lot of the pain isn't new (AT&T fraud holdouts, FedEx reroute nightmares, printer hell). But AI scales the loop when you ship a bot without real data and without a human escape hatch.</p><p>They also cover when conversational AI actually works (HubSpot's ChatGPT-style onboarding), why good support disappears from memory (Amazon returns), and three rules before you deploy: data first, human handoff from day one, and aim for ~80% automation because hiccups are how you show you care.</p><p></p><p>00:00 The State of AI in Customer Service</p><p>02:18 Challenges with AI Customer Support</p><p>04:43 The Importance of Human Interaction</p><p>07:10 Best Practices for Implementing AI</p><p>09:35 Preparing for Customer Service Challenges</p><p></p><p>Prefer to read your AI News? -> <a rel="noopener noreferrer nofollow" href="https://infacto.digital/read/ai-customer-service-doom-loops?yt_video=AI%20Customer%20Service%20Doom%20Loops" target="_blank">https://infacto.digital/read/ai-customer-service-doom-loops?yt_video=AI%20Customer%20Service%20Doom%20Loops</a></p><p></p>
June 24, 2026
71% of Alibaba Co-Create Applicants Are Solo Founders
<p></p><p>Access our repository of ready-made prompts for everyday small-business tasks -> <a rel="noopener noreferrer nofollow" href="https://infacto.digital/go/ai-prompt-library-yt?yt_video=71%25%20of%20Alibaba%20Co-Create%20Applicants%20Are%20Solo%20Founders" target="_blank">https://infacto.digital/go/ai-prompt-library-yt?yt_video=71%25%20of%20Alibaba%20Co-Create%20Applicants%20Are%20Solo%20Founders</a></p><p></p><p>Alibaba's Co-Create Pitch is a global product startup competition... part Shark Tank, part lead magnet, with more than $1 million in prizes. This year they published something worth paying attention to: 71% of 15,000+ applicants are solo founders, up from 40% last year. 89% of those solopreneurs say AI tools are essential to building the business.</p><p>These aren't all software startups. Founders are applying from product, sourcing, manufacturing, retail, and e-commerce tracks. One person, a Shopify store, outsourced fulfillment, and AI handling support and admin starts to look like a real model.</p><p>We walk through the competition, the Accio Work agent suite (which you download to apply), and what the Google Trends line on "how to start an LLC" suggests about barrier to entry. If you're hesitant on AI, this is the same conversation people had about websites in the nineties.</p><p></p><p>00:00 Introduction to Alibaba's Co-Create Pitch and Solo Founders</p><p>01:37 Statistics on Solo Founders and AI's Role in Business</p><p>03:15 AI Tools Supporting Solo Entrepreneurs in E-Commerce</p><p>04:54 Alibaba's Akcio AI Agent for Business Operations</p><p>07:22 How the Co-Create Pitch Uses AI Tools for Competition</p><p>09:03 Trends in Starting Small Businesses and AI Adoption</p><p>10:25 The Impact of AI on Coding and Content Creation</p><p>12:08 Future Outlook: AI as a Business Enabler</p><p>13:37 Closing Remarks and Resources</p><p></p><p>Prefer to read your AI News? -> <a rel="noopener noreferrer nofollow" href="https://infacto.digital/read/alibaba-cocreate-solo-founders-ai?yt_video=71%25%20of%20Alibaba%20Co-Create%20Applicants%20Are%20Solo%20Founders" target="_blank">https://infacto.digital/read/alibaba-cocreate-solo-founders-ai?yt_video=71%25%20of%20Alibaba%20Co-Create%20Applicants%20Are%20Solo%20Founders</a></p><p></p>
57 total episodes available
Deep-dive analytics for Infacto Daily
Frequently asked questions
Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.
- What is Infacto Daily?
<p>Jackson and Dylan talk about current events related to finance, technology, and business.</p> - How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
No, this podcast does not typically feature guests.
Legal Disclaimer
Pod Engine is not affiliated with, endorsed by, or officially connected with any of the podcasts displayed on this platform. We operate independently as a podcast discovery and analytics service.
All podcast artwork, thumbnails, and content displayed on this page are the property of their respective owners and are protected by applicable copyright laws. This includes, but is not limited to, podcast cover art, episode artwork, show descriptions, episode titles, transcripts, audio snippets, and any other content originating from the podcast creators or their licensors.
We display this content under fair use principles and/or implied license for the purpose of podcast discovery, information, and commentary. We make no claim of ownership over any podcast content, artwork, or related materials shown on this platform. All trademarks, service marks, and trade names are the property of their respective owners.
While we strive to ensure all content usage is properly authorized, if you are a rights holder and believe your content is being used inappropriately or without proper authorization, please contact us immediately at hey@podengine.ai for prompt review and appropriate action, which may include content removal or proper attribution.
By accessing and using this platform, you acknowledge and agree to respect all applicable copyright laws and intellectual property rights of content owners. Any unauthorized reproduction, distribution, or commercial use of the content displayed on this platform is strictly prohibited.