Welcome to Innovate & Elevate: A TMO Podcast—your inside look at how Prince William County is evolving to better serve its residents and business owners. Each episode, we break down the cutting-edge programs, process improvements and forward-thinking initiatives shaping the county’s future. You'll hear expert-driven insights and real stories of transformation—because innovation isn’t just an idea; it’s happening right here, right now.
What does it take to truly transform a workplace culture? In this episode of Innovate and Elevate, Tony Turnage, Deputy Director of TMO, sits down with Shana Terry, Chief Procurement Officer and Director with the Office of Procurement Services, to talk about how her team redefined collaboration, communication and accountability to create a thriving, connected culture that drives better service for county agencies and residents.
Hear how small changes sparked big impact, and why Shana calls their culture “evolving and successful.” Listen now on the Innovate and Elevate podcast.
23 Sept 2025
Permitting Progress with Development Services
The newest episode of the Innovate & Elevate Podcast is out now!
Join Deputy Chief Transformation Officer Rachel Laguna and Mandi Spina, Director of Development Services, as they discuss how Prince William County is transforming the permitting process.
Hear how Development Services, in partnership with the Transformation Management Office, tackled challenges like complex regulations, communication between divisions and time-consuming processes. Through process mapping, collaboration with industry and staff-driven innovation, the department is creating more efficient, transparent and resident-focused services.
Learn how new tools like interactive process maps and posted review timeframes will bring greater clarity, consistency, and accountability to the permitting process — and how positivity and teamwork are driving this transformation.
Listen to the episode now.
25 Aug 2025
From Complexity to Clarity: Modernizing Digital Library Subscriptions
In this episode of Innovate and Elevate, host Domonique Ward sits down with Erika Bukva, Fiscal Manager at Prince William Public Libraries, to discuss how the county reimagined its digital subscription renewal process. Together with the Transformation Management Office, Erika and her team tackled inefficiencies, brought diverse stakeholders to the table, and built a more sustainable system to keep valuable resources—like e-magazines, newspapers, and online learning tools—accessible to residents without interruption.
23 Jul 2025
Innovate & Elevate - a TMO podcast - Episode 3
In this episode of Innovate and Elevate, host Sarah Henry speaks with Gretchen Johnson from the Prince William County Department of Transportation about the power of community outreach. Learn how the department partnered with the Transformation Management Office (TMO) to create a strategic outreach plan that enhances public engagement, builds trust, and elevates service delivery. Discover how this collaboration led to open houses, an annual report, and new ways to connect with residents—all designed to make transportation projects more transparent, inclusive, and effective.
23 Jun 2025
Innovate & Elevate - a TMO podcast - Episode 2
Lucas Hisghman discusses with host Tony Turnage Prince William County's proactive property maintenance approach through cross-departmental collaboration, ensuring timely notifications and efficient resource allocation in this interview.
2 Jun 2025
Innovate & Elevate - a TMO podcast - Episode 1
Host Sarah Henry interviews Ashley Mullins, Executive Director of Volunteer Prince William, about the Volunteerism Summit and how public-private partnerships are reigniting a culture of service in Prince William County.
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Apple Podcasts (US)
5.0 / 5
2 ratings
Podcast Authority Score: 24 / 100
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Quality
36
Social presence
0
YouTube
0
Engagement
32
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