Innovation and the Digital Enterprise

About Innovation and the Digital Enterprise

What does it take to keep your organization growing? Innovation and the Digital Enterprise is a podcast dedicated to providing insights and resources to executives and entrepreneurs focused on 10x growth for themselves and the organizations they lead. We interview leaders from early-stage start-ups to billion-dollar enterprises who have boots on the ground experience to distill their lessons from their victories and their failures. Learn how these leaders are organizing their teams, establishing a growth-minded culture, and leveraging new technologies such as DevOps and Cloud. Co-hosts Patrick Emmons, and Shelli Nelson, chat with guests such as Gene Kim of the DevOps Enterprise Summit, Mik Kersten of TaskTop, and Thomas South of Northern Trust, to uncover tips, tools, and insights gleaned from spearheading innovation initiatives.

Publisher

Innovation and the Digital Enterprise

Category

business · business · technology

Language

en

Explicit

No

First episode

7 Feb 2019

Latest episode

30 Apr 2026

Latest episodes

5 of 138 episodes have a transcript.

1. 

   30 Apr 2026TRANSCRIPT

   Leading IHG's Global Tech with a One Team Mindset with Jolie Fleming

   In this episode of Innovation and the Digital Enterprise, Patrick and Shelli welcome Jolie Fleming (https://www.linkedin.com/in/joliefleming/), Chief Product and Technology Officer at IHG Hotels & Resorts (https://www.ihg.com/), to discuss leading tech teams across a global, franchised hospitality ecosystem spanning 21 brands and nearly 7,000 hotels in 100+ countries. Jolie discusses her career journey, specifically what tools she brought and what challenges she met when moving from financial services to hospitality. She explains IHG’s combined tech team, which unifies product and dev to increase speed, predictability, and gives business context increased visibility. They discuss the ever-shifting role of AI in future planning. And Jolie shares three key strategic themes: helping hotels keep “heads in beds”, improving operational efficiency with new property management systems, and deepening guest engagement via a new CRM tied to IHG One Rewards. (00:00) Welcome Jolie Fleming, Chief Product and Technology Officer at IHG Hotels & Resorts (01:10) Jolie’s Career Journey from Finance to Hospitality (02:39) Understanding IHG’s Global Scale and Franchising (09:39) Jolie’s One Team Culture (16:58) Discussing Strategic Themes and AI (23:45) IHG’s Loyalty Rewards and CRM Personalization (27:17) How to Future Proofing for Change Jolie Fleming’s career spans more than 25 years of leading transformative growth through product management and technology initiatives across fintech, hospitality, and consulting sectors. Currently, she is the Chief Product & Technology Officer at IHG Hotels & Resorts. Previously she spent nearly nine years at E*TRADE, as Managing Director of Investing, Digital Channels, and Banking and then Head of Digital and Client Experience. She earned her bachelor's degree from Northwestern University. If you'd like to receive new episodes as they're published, please subscribe to Innovation and the Digital Enterprise in Apple Podcasts (https://podcasts.apple.com/us/podcast/innovation-and-the-digital-enterprise/id1451753709?mt=2), Spotify (https://open.spotify.com/show/3fOSh73F3sjyK7TIMFSOc1?si=uRAeLNvjQjmbnFjzWIvMlg), or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review in Apple Podcasts (https://podcasts.apple.com/us/podcast/innovation-and-the-digital-enterprise/id1451753709?mt=2). It really helps others find the show. Podcast episode production by Dante32. (https://www.dante32.com/)

2. 

   29 Jan 2026TRANSCRIPT

   Lead With Bold Vision: Guest-Centered Tech with Ulta Beauty's Mike Maresca

   Mike Maresca, Ulta Beauty's Chief Technology Officer, discusses Ulta's guest-focused technology strategy, Project SOAR, and the company's approach to AI and data centralization in an interview with Patrick Emmons and Shelli Nelson.

3. 

   4 Dec 2025TRANSCRIPT

   Make Mistakes Matter: Turning Setbacks into Growth with Michael Ehlers

   Host Patrick and Shelli interview Michael Ehlers, CTO at PlanSource, about transforming setbacks into growth through transparency and blameless postmortems.

Who has been a guest on Innovation and the Digital Enterprise

Names identified in recent episode analyses. Showing up to five guests.

• Mike Maresca
• Michael Ehlers
• Andrei Girenkov
• Christopher Paquette
• Ann Yeung

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

YouTube views

605

Score snapshot 15 Sept 2025

Apple Podcasts (US)

5.0 / 5

12 ratings

Spotify

5.0 / 5

1 ratings

Podcast Authority Score: 63 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

67

Social presence

0

YouTube

64

Engagement

82

Questions about Innovation and the Digital Enterprise