Welcome to the Innovation Calling Podcast! This is the podcast where we’ll feature today’s top innovators who are revolutionizing their industries by utilizing technology. Our mission is to connect those looking to be part of the next big thing with those companies who are already making it happen.
Goldstar has been in business for over 18 years, selling tickets to live entertainment, including concerts, theater, sports, and comedy shows.
Co-Founder Jim McCarthy discusses watching his industry go from basically being at the top of their game to nothing in a matter of, literally, 36 hours when the Coronavirus basically shut down the nation.
We also talk about their platform Stellar and that although this may be the end of concerts as we know them, it’s not necessarily a bad thing. It’s time to up the game of the virtual experience, and this technology will be critical long after we’re back to a post-COVID world.
Discussion Breakdown:
3:22 - Jim discusses the background of Goldstar, and their footprint in the concert
10:49 - Jim talks more about what was happening in his business in that week when the world started to shut down, and how they were trying to plan for a future that wasn’t known at all.
14:15 - So as we go forward, will people turn back to in-person concerts, or will the landscape change as we know it. Will we always have to have a hybrid option going forward?
19:04 - As we enter into this new normal in the concert world, what makes a great online experience, and how does the online version maintain the connection that makes concerts so special.
21:45 - This is where we jump into what Goldstar is in addition to their product Stellar, and what makes it so different from other online event experiences.
24:15 - Does the need for screen exhaustion need to be considered, and how are they overcoming it by creating experiences vs just one more video to watch.
25:56 - What kind of technical requirements are there to make something like Stellar happen? Jim breaks down the technology and what it’s run on.
29:53 - What about massive hurdles that needed to be overcome to bring this product to life. Is everyone on board with this? Is there any pushback that they have to deal with?
33:20 - The biggest opportunity in entertainment right now and the mindset shift required to have everyone take advantage of it.
34:06 - Who has to be able to jump on this bandwagon to truly make it work? Is it the venues? Or is it the artists, or is it a combination of both?
38:03- When it comes to pushback, what’s causing it? Is it simply just a matter of logistics?
45:03 - What’s on the horizon for Stellar as the online concert experience continues to be the only thing we can look forward to for a while.
You can find out more about Goldstar and Stellar visit:
https://www.goldstar.com/
https://www.stellartickets.com/
4 Sept 2020
Utilizing Technology to Amplify Collaboration
Every podcaster has experienced the issue of recording online only to find that the audio quality is extremely lacking. Zach Moreno and Rock Felder, Co-Founders of SquadCast.fm saw this exact need and decided to do something about it.
How did they go from start-up to having some of the brightest minds in podcasting refer to SquadCast.fm as “the industry standard” to record your show remotely? They share their story in this episode of Innovation Calling. From start-up to a huge increase in users thanks to the pandemic, these co-founders have continued to focus primarily on not just filling a need, but making sure their quality is the industry standard.
Join us as these co-founders discuss their mission to empower creatives to continue to engage in meaningful conversations without having to think twice about technology.
5:00 - Where the idea for SquadCast came from, and why it was so important to find a higher quality option for remote recording
10:10 - The ultimate question of when you see a gap, that’s great, but where do you begin to figure out how the gap can be filled, and how you find the right people to actually fill that gap.
11:47 - Why it’s not just about finding an unmet need but focusing to become the absolute best in the world at it.
12:24 - When it comes to creating a new product, how did the feature list get created, and how did you determine what was absolutely non-negotiable for features?
14:04 - Even though the technology is important, what goes into the customer service side? Erin shares a story of how SquadCast.fm came to the rescue after a first time recording disappeared.
15:47 - When it came to launching, what type of MVP did you release, and what were the hiccups/issues that you had to overcome?
20:40 - With the pandemic hitting, there were businesses that thrived, SquadCast.fm being one of them. How were they able to handle the sudden uptick in usage, and was this something they were ready for in their business?
23:31 - When adding something like video capability, what does it take from a technology side to make that happen? How much infrastructure needs to be added?
26:18 - Comparing here you are now, to where you want to go, what are some of the obstacles you’re having to overcome in order to get there?
31:52 - With podcasting being typically a straight audio format, what is SquadCast.fm seeing in terms of the demand for video?
33:33 - With many people thinking they need video, is the return on investment really there or is it many times where great audio production is enough?
35:15 - When it comes to podcasting, what are some of the more unusual podcasts the team at SquadCast.fm has come across?
39:27 - Are more and more businesses using podcasting as a way to grow their audience and customer base?
41:53 - Exploring the standard startup conversation about to get investors or not. SquadCast.fm chose the later, and what as the reason behind that decision? As they grow their company is this a decision that they still feel solid in?
Want to learn more about SquadCast? Visit SquadCast.fm
You can also listen to their podcast Between 2 Mics here: https://between2mics.simplecast.com/episodes/
24 Jul 2020
Understanding the Value of Your Digital Identity
In a world where we freely give our basic data way, it's hard to know if we truly understand the impact of giving away so much will one day have on our lives. In this episode of Innovation Calling, we sat down with Digital Identity Expert, Max Kirby. Max helps breakdown this extremely complex topic and helps the every day person understand how technology is changing and how that could directly impact our principals.
In this episode we discussed how policy could change as more data is collected, the value of data to other companies, what data we should and shouldn't be giving away, and is it possible to delete our digital footprint forever.
We hope you enjoy this episode.
Here is the full breakdown:
5:20 - Are data privacy issues based on the lack of laws that are currently around them, or are they driven by something else?
8:35 - Are we at a place where Big Brother is already watching us, or do we still have a ways to go before we get ‘there.’
10:19 - Is it just over social media where we’re willing to give up our rights to our data just so we can feel connected to those around us.
15:18 - How dangerous do these issues become when we’re willing to give up even more privacy for the sake of ‘safety’ - as in sharing our medical data, sharing our locations, etc, so people know who are in certain places, and how healthy they are.
19:12 - Are we leading down a path where robots can actually have free will?
25:14 - When data is becoming an even more valuable currency, how do we begin to slow down the collection of data when it’s become more valuable than ever?
29:31 - When we give data to other humans, they forget, and the problem is that computers don’t forget. However, can we ever get computers to forget? Can we ever wipe our data from the internet?
32:50 - When it comes to data, can we ever be more specific of what goes out to the world, but yet be okay with other data? What’s the data that you should be most worried about?
35:18 - When it comes to the fact that we give away our data, should we be getting paid for it since the companies are using it to their advantage?
38:16 - If our identity does become our currency, what does our future look like, and how does Max guide is clients to stay ahead of the curve?
42:17 - What does Max do to protect himself?
Want to learn more about Max? Visit:
https://www.publicissapient.com/ (https://www.publicissapient.com/)
MaxAbstracts.com
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