Innovators in Commerce & Delivery brings a fresh perspective—and some fun—to the world of ecommerce. Join host Jamie Cairns, a 20+ year industry veteran, as he chats with some of the top innovators and thought leaders from leading brands and businesses in the space.<br />Welcome to Innovators in Commerce & Delivery!
Innovators in Commerce & Delivery
Claim This Podcastby Fluent Commerce
5.0(56 reviews)
37 episodes
Updated Weekly
Accepts GuestsHas SponsorsLocation 🇬🇧
41
Podcast Authority
BetaFairBased on show quality, social media presence, reviews, charts, and more
Quality24
Social0
YouTube76
Engagement71
Podcast Overview
Innovators in Commerce & Delivery brings a fresh perspective—and some fun—to the world of ecommerce. Join host Jamie Cairns, a 20+ year industry veteran, as he chats with some of the top innovators and thought leaders from leading brands and businesses in the space.<br />Welcome to Innovators in Commerce & Delivery!
Language
🇺🇲
Publishing Since
4/19/2022
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41
Podcast Authority
BetaFairBased on show quality, social media presence, reviews, charts, and more
Quality24
Social0
YouTube76
Engagement71
6
Excellent Areas
2
Good Performance
11
Growth Opportunities
excellent
Episode Length
5 minutes
Performing excellently!
good
Show Experience
36 episodes over 2.9 years
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needs improvement
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Every 30 days
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Recent Episodes
September 25, 2025
AI, OMS, and the Future of Supply Chain
In this episode, Jamie speaks with <a href="https://www.linkedin.com/in/kevinbube" target="_blank" rel="noreferrer noopener">Kevin Bube</a>, Vice President, Technology at <a href="https://envistacorp.com/" target="_blank" rel="noreferrer noopener">enVista</a>, about how companies are rethinking digital transformation with a more agile, strategy-first mindset.<br /><br />Many organizations struggle with challenges like inaccurate inventory visibility, rising freight costs, and a growing number of WISMO (Where Is My Order) inquiries. To combat this, Kevin shares more about the shift to a composable approach and the advantages companies gain from adopting it.<br /><br />We also cover:<br /><ul><li>What to consider before launching an OMS project, including the business case, company culture, and project management support</li><li>Where AI is already delivering results and key opportunities for the future</li><li>Why flexibility and speed are becoming key competitive advantages in modern commerce</li></ul>
March 26, 2025
DIY Retail: Navigating Challenges in Fulfillment and Customer Experience
In this episode, Jamie speaks with Myles Bunbury, Vice President of Consumer Solutions at <a href="https://intellias.com/" target="_blank" rel="noreferrer noopener">Intellias</a>, about the challenges DIY retailers face today.<br /><br />DIY customers expect fast delivery—and a larger selection of products than ever. Some store locations are transitioning to warehouses to keep up with demand. In all of this, retailers need to know exactly what’s in stock so customers can get what they need, especially in the midst of projects. We also cover:<br /><ul><li>The rise of Retail 5.0—creating a connected, customer-centered shopping experience across multiple devices and channels</li><li>The importance of data-driven shopping experiences</li><li>The evolution of "communities of dreams," and how this concept changes how consumers approach home improvement</li></ul>For more on how to master fulfillment in the DIY market, <a href="https://fluentcommerce.com/resources/digital-resources/mastering-fulfillment-in-diy-market/" target="_blank" rel="noreferrer noopener">get your copy of the eBook</a> Jamie mentions during the episode.
October 22, 2024
Growing Smart (and Fast) in Retail
In this episode, we are joined by <a href="https://www.linkedin.com/in/patrick-lagace-0a03801/?originalSubdomain=ca" target="_blank" rel="noreferrer noopener">Patrick Lagace</a>, Senior Director of Information Technology at <a href="https://psychobunny.com/" target="_blank" rel="noreferrer noopener">Psycho Bunny</a>. With three decades of experience in the retail industry, he has been instrumental in driving digital transformation at his company.<br /><br />Patrick dives deep into his journey, the rapid growth of Psycho Bunny's retail presence, and the challenges around scaling a business from 18 to 99 stores.<br /><br />We also discuss:<b><br /></b><ul><li>How to define success in IT and retail settings</li><li>The key components for a successful omnichannel retail strategy</li><li>Challenges around data accuracy and availability of skilled resources</li></ul>
37 total episodes available
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- What is Innovators in Commerce & Delivery?
- How often does this podcast release new episodes?
This podcast updates weekly.
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This podcast is available on 7 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
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