Inside Health Care: A Podcast by NCQA

About Inside Health Care: A Podcast by NCQA

Welcome to "Quality Matters," the podcast where we unpack the complexities of modern healthcare to shape a brighter future. Join us as we delve into the dynamic world of healthcare quality and innovation, exploring topics such as digital transformation, health equity, and quality standards. Each episode brings together thought leaders, industry experts, and innovators to discuss the latest trends, best practices, and challenges shaping the future of healthcare. With a focus on convening voices from across the industry, "Quality Matters" provides a platform for meaningful conversations and collaboration. Whether you're a health plan leader, a health IT professional, or simply someone passionate about improving healthcare outcomes, tune in to gain valuable insights and actionable strategies for driving positive change in healthcare delivery. Because when it comes to healthcare, quality truly matters. Join us on "Quality Matters" as we shape tomorrow's healthcare today.

Publisher

NCQA

Category

business · health & fitness · technology

Language

en

Explicit

No

First episode

13 Sept 2017

Latest episode

23 Sept 2026

Latest episodes

10 of 183 episodes have a transcript.

1. 

   23 Sept 2026TRANSCRIPT

   Aging Together: Why Age-Friendly Care Is Everyone's Future

   Host Daniela Lawton interviews experts on the Age-Friendly Health Systems movement, exploring its 4Ms framework to improve care for older adults.

2. 

   8 Jul 2026TRANSCRIPT

   Credentialing: The Unsung Hero of Quality

   NCQA's Tsveta Polhemus interviews Midi Health's Sharon Meers and Evernorth Health Services' Greg Smith on how credentialing drives quality, patient access, and safe virtual care scaling.

3. 

   11 Jun 2026TRANSCRIPT

   Beyond the App: What Meaningful Digital Engagement Really Looks Like

   NCQA's Rachel Harrington interviews Peter Robertson and Kevin Masci on measuring meaningful digital health engagement and evaluating long-term value.

Inside a recent episode

Aging Together: Why Age-Friendly Care Is Everyone's Future

Published 23 Sept 2026 · Transcript excerpt

[…] And we now see specialties and even drug developers using the 4Ms independently of our initiative. So this work resonates. But to answer your question a little bit more directly, regarding what it would look like for age-friendly care to become the norm is that for every single older adult in all settings, anywhere they go, they would reliably receive evidence-based age-friendly care. We would see reductions in heart and measurable improvements in health outcomes and safety at scale. Care will consistently focus on what matters most to the older person and their caregivers. And I'm talking again about their individual goals and preferences. […]

Who has been a guest on Inside Health Care: A Podcast by NCQA

Names identified in recent episode analyses. Showing up to five guests.

• Sharon Meers
• Greg Smith
• Peter Robertson
• Kevin Masci
• Karen Johnson

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

YouTube views

31,752

Score snapshot 15 Sept 2025

Apple Podcasts (US)

4.6 / 5

36 ratings

Spotify

5.0 / 5

2 ratings

Podcast Authority Score: 76 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

84

Social presence

0

YouTube

85

Engagement

85

Contact Inside Health Care: A Podcast by NCQA

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.

Questions about Inside Health Care: A Podcast by NCQA