The Inside outsource podcast aims to position our brand as a thought leader in the mortgage broking and outsource Financial community by delivering valuable insights, education, and community engagement. This initiative will strengthen relationships with brokers, showcase our expertise, and highlight the benefits of outsource Financial as a strategic advantage.
You don't need to be a commercial expert to start having commercial conversations.
In this episode, Brian and Kevin from CAPLS share how brokers can confidently step into the commercial lending space, strengthen client relationships and build their capability along the way. Packed with practical tips, real broker experiences and actionable insights, this conversation will leave you feeling more confident about the opportunities in front of you.
4 Oct 2026
Technology, AI, Cyber Security & the Future Broker with Heather Gallagher
What does the future of broking look like? In this episode of Inside outsource, I am joined by Heather Gallagher from Salestrekker to unpack some of the biggest topics shaping the mortgage and finance industry today. From artificial intelligence and automation to cyber security and compliance, Heather shares her practical insights on how technology is changing the way brokers work and where the biggest opportunities lie for those willing to embrace innovation. The conversation also explores H...
6 Sept 2026
Trust at Scale Through Data & Verification
Trust at Scale Through Data & Verification What happens when trust moves from paperwork to data? Sarah Moorhouse and Ralph Kooi from Equifax share how Verification Exchange is helping transform lending through faster, more secure employment and income verification - reducing fraud, improving decision-making, and creating a better experience for brokers, lenders and customers alike.
2 Aug 2026
Your Competitive Edge: Why Stories Win
Your Competitive Edge: Why Stories Win What separates great professionals from everyone else in a crowded market? According to Vanessa Stoykov, it’s not just expertise—it’s the ability to connect. In this episode, Vanessa explores why storytelling, trust and authentic communication have become the ultimate competitive advantage. From turning complex ideas into meaningful conversations to building lasting client relationships, she shares practical insights on how to stand out, create impact an...
5 Jul 2026
Resilience When It Matters Most - Lessons in leadership, purpose and navigating uncertainty with Peter Baines OAM
In this episode we’re joined by Peter Baines OAM—former NSW Police forensic investigator, international disaster response leader, and founder of Hands Across the Water. Peter has led teams through some of the world’s most confronting crises, including the Bali bombings and the 2004 Boxing Day tsunami—experiences that shaped his deep understanding of leadership and resilience under pressure. Today, he works with organisations around the world, helping leaders perform when it matters most...
2 Jul 2026
Inside outsource - Welcome to Inside outsource Podcast: with CEO Tanya Sale
Inside outsource, produced by outsource Financial and hosted by Tenille Gibson, gives brokers a trusted, insider perspective on the industry they live and breathe. Tanya Sale is a prominent figure in the mortgage industry, recognised for her leadership and advocacy. As the co-founder and CEO of outsource Financial, she has made significant contributions to the industry, including the establishment of a broker-focused, values-led alternative to traditional aggregators. Tanya's visi...
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