Welcome to Inside Urgent Care, the podcast that shares stories from within, you guessed it – the side of healthcare we all know and love, Urgent Care. This is the place for you to hear inside perspectives and authentic conversations from those working in the space. Have a story you'd like to share? Email swulff@urgentcareassociation.org
Episode 13: Inside the Vision: Steve Sellars on Leading UCA and Advancing Urgent Care
In this episode of Inside Urgent Care, UCA President Cassandra Donnelly sits down with Steve Sellars, Chief Executive Officer of the Urgent Care Association, for an engaging conversation about leadership, vision and the future of Urgent Care. Steve shares insights from his professional journey, the experiences that have shaped his approach to leadership, and his priorities for advancing the Urgent Care industry. Listeners will hear Steve's perspective on the evolving healthcare landscape, the...
17 Apr 2026
Episode 12: Evolving With the Field: Leadership, Service and Urgent Care
In this episode, Joseph Chow, MD, MBA, reflects on his remarkable journey through Urgent Care, having worked nearly every role across the field. He shares how these experiences shaped his perspective on the field and reinforced the wide range of career paths available within Urgent Care medicine. Challenging a common misconception, Dr. Chow shares how meaningful patient relationships can still thrive in an Urgent Care setting. He reflects on the long-term patient connections he continues to m...
13 Feb 2026
Episode 11: Missed Until Asked: Saving Lives in the Postpartum Year
In this episode, we’re joined by Martha Williams, PA-C, and Dr. Jenna White, an emergency medicine and EMS physician, to discuss the critical role Urgent Care clinicians play in recognizing pregnancy-related and postpartum emergencies. Together, they explore how seemingly vague or low-acuity symptoms, such as shortness of breath, facial swelling, or mildly elevated blood pressure, can signal serious, life‑threatening conditions in pregnant and postpartum patients. The conversation highl...
25 Nov 2025
Episode 10: Listen, Learn and Lead | A Clinician’s Journey to Leadership
In this episode, we sit down with Jake Summerford, PA-C and dive into his remarkable career journey, from his start in Urgent Care to becoming a leader within his organization. He talks candidly about leadership done right: getting your hands dirty alongside your team, stepping up before you have the title and staying grounded by listening and learning every step of the way. Whether you're a clinician exploring Urgent Care or an aspiring leader looking for inspiration, this conversatio...
3 Oct 2025
Episode 9: Carving Your Career Path
In this episode, Selena Gurley, MSN, FNP-C, CRHCP shares her personal journey and the lessons learned along the way—from navigating career challenges to building a path on her own terms. She offers practical tips on finding mentors, growing your network beyond your company and the power of getting involved in communities like UCA. Tune in for honest insights, real pain points and advice to help you move forward in your career with confidence.
2 Sept 2025
Episode 8: Frontline Lessons from Urgent Care
In this episode, join our host as she welcomes Dr. Patrick O'Malley for an insightful discussion on the realities and daily challenges of Urgent Care medicine. From patient care strategies to healthcare team dynamic and emerging trends, Dr. O'Malley brings an authentic, frontline perspective on what it means to deliver timely, effective care.
27 Jun 2025
Episode 7: Passing the Mic - A New Chapter Begins
Cassandra Barnette Donnelly, DO, discusses her vision as the new host of Inside Urgent Care, sharing insights into her work and future podcast episodes in this interview.
8 Apr 2025
Episode 6: Patient Focused and Trauma Informed Care
Meg Phillips, Family Nurse Practitioner at Mass General Brigham Urgent Care and faculty at MGH Institute of Health Professions in the School of Nursing and at Endicott College School of Nursing joins us to talk patient focused and trauma informed care, including many practical tips and insights.
6 Feb 2025
Episode 5: The Evolution of Urgent Care
Join us for another episode of Inside Urgent Care as Kellen Kreger, PA-C, Director of Telemedicine at Well Now Urgent Care as we discuss the evolution of Urgent Care over the last 10+ years: What's new, what's different, what's the same and what can those interested in working in Urgent Care expect?
11 Nov 2024
Episode 4: Emergency Perspectives
As an emergency physician who found his way into Urgent Care, Matthew DeLaney, MD joins us to share his stories and unique perspectives. We cover recent presentation trends and the practice of Urgent Care medicine but also touch on cold fusion, cannabis misadventures and more.
8 Aug 2024
Episode 3: Hot Months, Cool Strategies
Featuring April Gillam of Solv Health, we look at summer trends heating up Urgent Care, ways to engage Gen Z and how to leverage social media for change.
You can share your anonymous stories with us by emailing swulff@urgentcareassociation.org
3 Jul 2024
Episode 2: Pediatrics & Summertime Safety
In the second episode of the Inside Urgent Care podcast, we cover various aspects of pediatric Urgent Care with Lynda Gerberg, MD — her path, how the practice is unique, creating autism-friendly centers and more — along with summertime safety concerns and tips. Listen in and don't forget to share your anonymous stories with us by emailing swulff@urgentcareassociation.org
Referenced AI webinar series info can be found here. (https://urgentcareassociation.org/shop/events-in-person-and-virtual/2024-ai-webinar-series/)
24 May 2024
Episode 1: Hot Topics: AI, Alignment & Experience Building
Welcome to the first episode of Inside Urgent Care. In this episode, we cover current hot topics in the space, including AI, alignment within Urgent Care, experience building for patients, employees, and even payers...and more. Listen in and share your anonymous stories with us by emailing swulff@urgentcareassociation.org
Referenced AI webinar series info can be found here. (https://urgentcareassociation.org/shop/events-in-person-and-virtual/2024-ai-webinar-series/)
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
YouTube views
28,214
Score snapshot 15 Sept 2025
Apple Podcasts (US)
1.0 / 5
1 ratings
Spotify
5.0 / 5
1 ratings
Podcast Authority Score: 28 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
13
Social presence
0
YouTube
76
Engagement
32
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