Welcome to Insightful Leaders. I’m your host Ryan Stuart and this is the show where I interview proven leaders in Customer Insights and CX who share their stories, strategies, and insights to drive meaningful change at your organization.
Podcast Overview
Welcome to Insightful Leaders. I’m your host Ryan Stuart and this is the show where I interview proven leaders in Customer Insights and CX who share their stories, strategies, and insights to drive meaningful change at your organization.
Language
🇺🇲
Publishing Since
3/22/2022
1 verified contact email on file for Insightful Leaders
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Recent Episodes
April 5, 2022
10. Deeply understand customer behavior drivers with Colin Shaw @ Beyond Philosophy
Centralized in-house insights teams can learn much from behavioral science and the art of understanding why customers behave the way they do. This unlocks tremendous growth opportunity because it helps other departments design the right customer experience strategy which in turn that drives higher satisfaction, retention and revenue growth.
April 5, 2022
9. Scaling CX at high growth tech companies with Guneet Singh @ AppFolio
In this episode we deep dive into strategies and solutions for managing the experience and customer insights transition from start-up to scale-up and beyond.
April 4, 2022
8. How to measure Trust & Transparency for competitive advantage with Karen Wynn @ RACQ
At RACQ, trust is a key competitive advantage. In this episode we cover how Insights Managers should actually go about defining and measuring two key metrics, trust and transparency, to deliver genuine customer-centric change and business results.
11 total episodes available
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- What is Insightful Leaders?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
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Information about guest appearances is not available.
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