Inspiring Voices
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Podcast Overview
<p>Brought to you by IBM’s Executive Search & Integration team, Inspiring Voices is a podcast series that showcases great leaders who tell their personal life story, career trajectory and how they’ve made an impact throughout.</p>
Language
🇺🇲
Publishing Since
8/10/2023
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Recent Episodes
February 12, 2026
Inspiring Voices featuring Elaine Parr
<p>Dive into the world of retail, consumer products, and luxury with our host Christian Zani and Elaine Parr, a visionary leader at IBM, as she shares her unique journey from a local grocery store to leading transformative digital and AI initiatives in the business world. Discover how passion, resilience, and a knack for embracing technology have shaped her career and how she champions the next generation of female leaders in an industry ripe for innovation.Get ready for an inspiring tale that bridges jam factories, luxury brands, and cutting-edge technology.</p><p><br></p><ol><li>[00:44 - 03:35] How did you get into this world of retail and CPG and what attracted you to it?</li><li>[03:49 - 06:33] What early life values or lessons have shaped who you are today, and how do they influence your decisions and strengths now?</li><li>[06:56 - 11:40] Were there mentors, sponsors, or champions throughout your career who helped shape key decisions and influenced the direction you’re in today?</li><li>[11:53 - 15:04] How did you go about identifying and building relationships with mentors, sponsors, or coaches and was that process organic, intentional, or a mix of both? </li><li>[17:17 - 18:22] As an IBM alumni who returned to the organization, what was your experience like coming back, and was there a person or opportunity that drew you back?</li><li>[18:34 -21:33] You touched on your recruiting experience earlier, could you share what the executive search and integration process was like when you returned to IBM?</li><li>[22:12 - 26:44] As you reflect on your career, what ultimately brought you back to IBM, and why did you decide to return?</li><li>[27:15 - 31:38] How would you inspire young professionals and future leaders to explore careers in technology, including areas like AI, machine learning, and industries such as retail and CPG?</li><li>[31:52 - 36:53] Beyond the technology itself like AI and quantum, what makes IBM an attractive place to lead, grow, and build a career over the next five to ten years </li><li>[37:32 - 40:88] For someone interested in consulting who may be new to it, what advice would you offer on navigating the demands of the role while balancing life at home?</li></ol><p><br></p><p><br></p>
December 16, 2025
Inspiring Voices featuring Yogi Goyal
<p>In this episode of Inspiring Voices, our host Christian Zani welcomes Yogi Goyal, IBM’s newly appointed Global Managing Partner and Service Line Leader for AI-First Business Operations. With over 25 years of experience driving large-scale transformations and P&L growth across global markets, Yogi brings unparalleled insight into the evolution of business operations in an AI-powered world.</p><p><br></p><p>Yogi dives deep into what “AI-First” means for BPO today, explaining how IBM is redesigning workflows with agentic AI, enabling employees to focus on judgment, creativity, and human-centric work. He shares real-world examples from finance, procurement, HR, and customer operations, illustrating how IBM combines innovation with reliability to deliver transformative results for clients.</p><p><br></p><p>Listeners will also gain a personal perspective as Yogi recounts his inspiring journey - from overcoming early challenges in India to leading billion-dollar operations across multiple organizations, and finally joining IBM. He shares the mentors, experiences, and pivotal decisions that shaped his career and offers practical advice for professionals navigating the AI-driven future.</p><p><br></p><p>This conversation touches on leadership, talent development, organizational transformation, and the future of work, making it a must-listen for executives, students, and aspiring leaders alike. Tune in to hear how IBM is leading the next wave of business operations innovation and how you can be part of it.</p><p><br></p><ol><li>[00:54 - 02:02] What does AI First mean for BPO today and how is IBM redefining business operations for global clients?</li><li>[02:09 – 03:43] Where do you see AI driving the biggest shifts in BPO right now, is it in automation, augmentation, decision-making, or entirely new operating models? </li><li>[03:44 - 04:47] Can you elaborate on the intersection of IBM with AI Agentic and HR, especially for our audience who may not be familiar with what’s happening in that space?</li><li>[04:58 - 06:06] With IBM’s decades of global delivery experience and AI accelerating, how do you see IBM repositioning itself within the BPO landscape? </li><li>[06:11 - 07:55] You’ve led major transformations across GE, Excel, WNS, and now IBM. What patterns are you seeing that make these transformations truly successful?</li><li>[08:07 -09:17] When building high-performing teams, what qualities do you look for, and what expectations do you have, whether for executives, experienced professionals, or even recent graduates?</li><li>[09:34 - 10:41] With so much discussion about AI potentially replacing roles, what advice would you give someone worried about their job becoming obsolete and how can curiosity, eagerness, and a willingness to learn help them navigate this change?</li><li>[10:42 - 12:08] Is there anything else from a BPO perspective that you’d like to share, anything we haven’t asked that you’d like to highlight for our audience? </li><li>[12:22 - 16:01] Can you share with our audience a bit about your upbringing and the early experiences that shaped your interest in business and operations?</li><li>[16:24 - 19:49] From a career perspective, were there experiences or pivotal moments that defined your path, or major decisions that led you to the role you have today?</li><li>[19:56 - 20:28] Were there mentors or key influencers who helped shape the leadership style you have today?</li><li>[20:35 – 22:52] Pivoting to your IBM chapter, what was the key factor that excited you to take this next step in your career and life?</li><li>[23:18 - 25:03] Can you share your experience with our Executive Search and Integration practice, from recruiting through onboarding, and what that process was like for you personally?</li></ol>
October 2, 2025
Inspiring Voices featuring Juhi McClelland
<p>In this episode, our host Christian Zani sits down with Juhi (McClelland, Managing Partner, IBM Consulting APAC) to explore her inspiring journey across two continents - from growing up in India to building a 25 year career in technology in America and beyond. Juhi shares the defining moments that shaped her, the mentors and leaders who guided her, and why she believes learning, inclusion, and putting the customer at the center are the keys to lasting success. She opens up about her transition to Singapore, her views on leadership, work life balance and her advice for anyone aspiring to enter the world of tech. A story of curiosity, growth, and staying true to yourself.</p><p><br></p><ol><li>[00:54 - 04:18] Can you tell us about your upbringing and how it influenced your interest in technology?</li><li>[04:36 - 05:54] Did you always plan to work in business and tech, or did you have any other influence?</li><li>[05:57 - 06:45] Was there something that pointed you towards IBM, any specific internship or any other opportunity?</li><li>[07:00 - 08:46] What kept you at IBM through your entire professional journey?</li><li>[09:16 - 11:41] Have there been any specific defining moments for you in IBM?</li><li>[11:53 -14:21] How did the flexibility of IBM’s career paths support your growth over the years?</li><li>[14:32 - 16:36] Was there one role at IBM that really transformed how you think or lead?</li><li>[16:57 - 18:37] How have your assignments evolved during this time, and what has the transition to Singapore been like for you?</li><li>[19:14 - 22:08] What do you look for when identifying future leaders?</li><li>[22:45 - 25:58] How do you encourage young professionals to see a future in the tech industry?</li></ol><p><br></p>
10 total episodes available
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Frequently asked questions
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- What is Inspiring Voices?
<p>Brought to you by IBM’s Executive Search & Integration team, Inspiring Voices is a podcast series that showcases great leaders who tell their personal life story, career trajectory and how they’ve made an impact throughout.</p> - How often does this podcast release new episodes?
This podcast updates weekly.
- Where can I listen to this podcast?
This podcast is available on 6 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
No, this podcast does not typically feature guests.
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