Legal & General Retirement Institutional’s (LGRI) podcast, Institutional Insights, cover a range of topics around Pension Risk Transfer (PRT) including: Market updates, pension scheme de-risking and longevity views. The episodes feature LGRI’s experts, discussing their views on the key trends in the PRT sector.
2023 Pension Risk Transfer trends in the UK and US markets
The UK and US Pension Risk Transfer markets experienced an extremely busy 2022 with burgeoning demand signifying an exciting year ahead. Aysha Patel, New Business Origination Lead, Legal & General Retirement Institutional and Alex Gagnon, Distribution Manager, Legal & General Retirement America, discuss market dynamics and the trends we’re seeing in 2023.
4 Oct 2022
Being a Vulnerable Customer Champion
At Legal & General, looking after our customers is our number one priority and we understand that they all have different needs. In this episode, Pensions Administrator, Michala Crouch talks to our Vulnerable Customer Champions about the work we do in ensuring our teams can recognise those who require additional support. They’ll also highlight what services we provide to vulnerable customers, putting them at the heart of everything we do.
22 Aug 2022
Engaging members with their DB pension
In this episode Michala Crouch, Pensions Administrator, talks to George Hutchinson, Customer Service Manager and Lauren Alexander, Team Manager at Legal & General Retirement Institutional about our partnership with the Customer Contact Association (CCA). They also provide an insight into how the Client Services team go above and beyond to deliver a great service to both trustees and members.
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