Integrating Technology is a podcast that provides an alternative view to the sales-driven, corporate messaging prevalent in AV/IT systems integration. We have laid-back conversations with industry professionals that aim to find a balance between running successful small businesses while providing real value and satisfying a passion for technology.
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Episode 50: Fred Loucks Part 2 Microservices & The End Of AV Control
Patrick Murray interviews Fred Loucks about...
How management will replace control in AV integration...
How hardware manufacturers can modernize their business by moving to a subscription model and why they should...
How to make the software delivery process as simple as installing hardware.
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27 Jun 2022
Episode 49 Fred Loucks On AV Monitoring & Programming Your Way Through Problems
Fred Loucks, CTO of Level 3 Audiovisual, takes us on his white-whale journey to answer one question: How do you get visibility of audiovisual systems at scale?
We learn some cool new phrases like "Automated remediation" and "Signatures of common issues" while digging deep into...
Program Management from designing, deploying and updating with a focus on administration.
How programming let him rollout 3000 Zoom Rooms in two weekends with a one-man team.
The real costs of downtime and disruptions including productivity loss, embarrassment and loss of confidence.
How collecting data adds value by answering questions - it starts with monitoring.
Why there is resistance to AV monitoring tools.
Wrangling the chaos of API's and protocols to create a data model.
Why to avoid devices that are not observable.
A day in the life of a support NOC technician.
Defining a service status for AV systems in order to present an SLA.
Why monitoring is incomplete without remote access, documentation and domain knowledge.
The challenges of creating an AV NOC including deep integration with customer networks and staffing.
Thinking about management instead of control.
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22 Nov 2021
Episode 48: AJ Thompson On Cloud Driven Solutions, Scaling and Open Source Control
AJ Thompson is Vice President of Cloud Driven Solutions (https://clouddrivensolutions.com/) and provides a range of services including SaaS platforms, Consulting, and App Development
Interview Highlights
AJ was previously on the podcast in Episode 35 (https://integratingtechnologypodcast.com/episode35/)
Cloud Driven Solutions offers a meeting and agenda management application that integrates with AV systems
Scaling was the biggest challenge when going to market
Expects an open source AV control system is inevitable
Mentioned In This Episode
AMX, Crestron, QSys, BrightSign
Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
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