Terri Ross Is The Aesthetic Industry's Premier Sales Training Expert Strategic Growth Consultant, Author, and International Speaker
InTouch with Terri
Claim This Podcastby The InBound Podcasting Network
118 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇺🇸
Podcast Overview
Terri Ross Is The Aesthetic Industry's Premier Sales Training Expert Strategic Growth Consultant, Author, and International Speaker
Language
🇺🇲
Publishing Since
2/13/2020
1 verified contact email on file for InTouch with Terri
Pitch yourself as a guest, propose sponsorships, or reach out directly to the host.
Recent Episodes
June 25, 2026
Stop Losing Patients After the First Appointment
<div class="notesWrapper MuiBox-root css-1hgpvub"> <p class="p2"><strong>Get InTouch with Terri</strong></p> <ul class="ul1"> <li class="li3"><span class="s2"><strong>Terri Ross Website: </strong><a href= "https://terrirossconsulting.com/"><span class="s1"><strong>Click Here</strong></span></a></span></li> <li class="li4"><span class="s3"><strong>Terri Ross Patreon: </strong><a href= "https://www.patreon.com/TerriRossConsulting"><span class= "s4"><strong>Business and Sales Mentorship</strong></span></a></span></li> <li class="li5"><span class="s2"><strong>4S Summit Info</strong>: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry <a href="https://4ssummit.com/"><span class= "s1">https://4ssummit.com/</span></a></span></li> </ul> </div> <div class="notesWrapper MuiBox-root css-1hgpvub"><span class= "MuiTypography-root MuiTypography-bodyMedium css-9y6kil">In this episode, Terri discusses the critical importance of understanding and optimizing the patient journey to increase retention, revenue, and practice growth. She emphasizes the need for clear systems, effective communication, and strategic sales training to build trust and loyalty.</span> <div class= "MuiButtonBase-root MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium MuiButton-disableElevation MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium MuiButton-disableElevation note-copy css-hbgqow" tabindex="0" role="button" aria-label="Copy"> </div> </div> <div class="notesWrapper MuiBox-root css-1hgpvub"> </div> <div class="notesWrapper MuiBox-root css-1hgpvub"> <strong><span class= "MuiTypography-root MuiTypography-headingXSmall css-1mp1p0p">Key Topics</span></strong> <ul class="css-h4c1sf"> <li><span class= "MuiTypography-root MuiTypography-bodyMedium css-9y6kil">The five stages of the patient journey: discovery, booking, consultation, treatment plan, retention and referrals</span></li> <li><span class= "MuiTypography-root MuiTypography-bodyMedium css-9y6kil">Importance of clear communication and fast response times</span></li> <li><span class= "MuiTypography-root MuiTypography-bodyMedium css-9y6kil">How to differentiate your practice in a competitive market</span></li> <li><span class= "MuiTypography-root MuiTypography-bodyMedium css-9y6kil">The role of sales training in aesthetic medicine</span></li> <li><span class= "MuiTypography-root MuiTypography-bodyMedium css-9y6kil">Strategies for increasing patient retention and lifetime value</span></li> </ul> </div> <div class="notesWrapper MuiBox-root css-1hgpvub"> </div>
May 28, 2026
Global Aesthetics Growth: Aesthetic Business Lessons from Around the World
<p class="p2"><strong>Get InTouch with Terri</strong></p> <ul class="ul1"> <li class="li3"><span class="s2"><strong>Terri Ross Website: </strong><a href= "https://terrirossconsulting.com/"><span class="s1"><strong>Click Here</strong></span></a></span></li> <li class="li4"><span class="s3"><strong>Terri Ross Patreon: </strong><a href= "https://www.patreon.com/TerriRossConsulting"><span class= "s4"><strong>Business and Sales Mentorship</strong></span></a></span></li> <li class="li5"><span class="s2"><strong>4S Summit Info</strong>: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry <a href="https://4ssummit.com/"><span class= "s1">https://4ssummit.com/</span></a></span></li> </ul> <p><strong>Guest Information</strong></p> <p>Dr. Jake Sloane and David Segal</p> <p>Website: <a title="Inside Aesthetics Website" href= "https://community.insideaesthetics.com/homepage" target="_blank" rel="noopener">Inside Aesthetics Website</a></p> <p>Instagram: <a href= "https://www.instagram.com/insideaestheticspodcast/">https://www.instagram.com/insideaestheticspodcast/</a></p> <p><strong>Epiusode Notes</strong></p> <p class="isSelectedEnd">In this episode of InTouch with Terri, Terri Ross welcomes Dr. Jake Sloane and David Segal, co-hosts of the globally recognized Inside Aesthetics podcast, for a powerful conversation on the rapidly changing world of medical aesthetics.</p> <p class="isSelectedEnd">Together, they explore what U.S. med spas and aesthetic practices can learn from the Australian market, including stricter regulations, patient safety, consultation skills, business fundamentals, and the growing need for practices to move beyond transactional treatments. The conversation dives into why clinical talent alone is no longer enough, how providers can differentiate themselves in a saturated market, and why strong business acumen is essential for profitability, scalability, and long-term success.</p> <p class="isSelectedEnd">Terri, Jake, and David also discuss global aesthetic trends including regenerative medicine, polynucleotides, biostimulators, GLP-1 weight loss patients, skincare, wellness, and the importance of slowing down the consultation to build trust, treatment plans, and lifetime patient value.</p> <p class="isSelectedEnd">This episode is a must-listen for aesthetic practice owners, injectors, med spa leaders, and providers who want to grow smarter, operate more profitably, and build a practice rooted in trust, expertise, and patient-centered care.</p>
May 7, 2026
Stop Leaving Money on the Table: The Future of Patient Financing in Aesthetics
<p class="p2"><strong>Get InTouch with Terri</strong></p> <ul class="ul1"> <li class="li3"><span class="s2"><strong>Terri Ross Website: </strong><a href= "https://terrirossconsulting.com/"><span class="s1"><strong>Click Here</strong></span></a></span></li> <li class="li4"><span class="s3"><strong>Terri Ross Patreon: </strong><a href= "https://www.patreon.com/TerriRossConsulting"><span class= "s4"><strong>Business and Sales Mentorship</strong></span></a></span></li> <li class="li5"><span class="s2"><strong>4S Summit Info</strong>: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry <a href="https://4ssummit.com/"><span class= "s1">https://4ssummit.com/</span></a></span></li> <li><strong>V-Unite Platform</strong>: <a class="decorated-link" href="https://v-unite.com" target="_new" rel="noopener" data-start= "1995" data-end="2014">https://v-unite.com</a></li> </ul> <h3 data-section-id="ys8mca" data-start="2007" data-end="2028"> Guest Information</h3> <p data-start="2029" data-end="2079"><strong data-start="2029" data-end="2045">Yehuda Matar-</strong> Chief Business Officer, Ottri</p> <p data-start="2081" data-end="2300">📧 Email: <a href= "mailto:Yehuda@ottri.com">Yehuda@ottri.com</a> </p> <p data-start="2081" data-end="2300">🔗 LinkedIn: <a class= "decorated-link" href= "https://www.linkedin.com/in/yehuda-matar-4b966a60/?utm_source=chatgpt.com" target="_new" rel="noopener" data-start="2123" data-end= "2221">Yehuda Matar LinkedIn</a></p> <p data-start="2081" data-end="2300">🌐 Website: <a class= "decorated-link" href= "https://www.ottri.com/?utm_source=chatgpt.com" target="_new" rel= "noopener" data-start="2236" data-end="2298">Ottri Website</a></p> <h3 data-section-id="jg8c6u" data-start="2302" data-end="2329">Join the Ottri Platform</h3> <p data-start="2330" data-end="2461">🔗 <a class="decorated-link" href= "https://app.ottri.com/register?partner_ref=1e92c38e-18d0-470b-8507-e75b727705be&method=link&utm_source=chatgpt.com" target="_new" rel="noopener" data-start="2333" data-end="2461">Join Ottri</a></p> <p class="p6">Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and business transformation. As an accomplished author and international speaker, Terri has dedicated over two decades to elevating businesses in the aesthetic field with a ground-up approach focused on sustainability, profitability, and scalability. Her experience is rooted in working with Fortune 500 companies like Medicis and Zeltique, where she developed a deep understanding of market dynamics and strategic sales methodologies.</p> <p><strong>Episode Notes:</strong></p> <p data-start="40" data-end="148">What if the biggest revenue leak in your practice isn't marketing… but the way you handle patient financing?</p> <p data-start="150" data-end="653">In this eye-opening episode of In Touch with Terri, Terri Ross sits down with Yehuda Matar, Chief Business Officer of <a class="decorated-link" href= "https://www.ottri.com/?utm_source=chatgpt.com" target="_new" rel= "noopener" data-start="270" data-end="324">Ottri</a>, to unpack one of the most overlooked growth opportunities in medical aesthetics: patient financing and payment accessibility. Together, they explore how practices are unknowingly losing patients, treatment plan acceptance, and long-term revenue simply because financing conversations are either missing, awkward, or fragmented.</p> <p data-start="655" data-end="1082">Yehuda shares how Ottri is changing the game with a multi-lender financing platform designed specifically to simplify approvals, streamline the patient experience, and help practices increase conversions while maintaining a luxury brand experience. From approval rates and treatment plan retention to consultation flow and patient psychology, this episode delivers real strategies aesthetic practices can implement immediately.</p> <p data-start="1084" data-end="1310">If your practice wants to improve conversion rates, increase treatment acceptance, create stronger patient loyalty, and stop leaving money on the table, this is a must-listen conversation.</p> <h3 data-section-id="wi27i4" data-start="1312" data-end="1332">In This Episode:</h3> <p data-start="1333" data-end="2005">• Why 89% of patients prefer financing options instead of delaying treatment<br data-start= "1409" data-end="1412" /> • The hidden revenue loss happening inside most consultation rooms<br data-start="1478" data-end="1481" /> • How fragmented financing systems hurt conversions and patient experience<br data-start="1555" data-end="1558" /> • Why treatment plans and payment flexibility drive loyalty and retention<br data-start="1631" data-end="1634" /> • The psychology behind "sticker shock" and how to overcome it<br data-start="1696" data-end="1699" /> • How multi-lender financing improves approval rates and patient outcomes<br data-start="1772" data-end="1775" /> • Why financing should feel seamless, premium, and brand-aligned<br data-start="1839" data-end="1842" /> • The difference between traditional lenders and Ottri's platform model<br data-start="1913" data-end="1916" /> • How practices can use financing as a strategic growth tool, not just a payment option</p>
118 total episodes available with 1 transcripts
Deep-dive analytics for InTouch with Terri
Frequently asked questions
Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.
- What is InTouch with Terri?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
Legal Disclaimer
Pod Engine is not affiliated with, endorsed by, or officially connected with any of the podcasts displayed on this platform. We operate independently as a podcast discovery and analytics service.
All podcast artwork, thumbnails, and content displayed on this page are the property of their respective owners and are protected by applicable copyright laws. This includes, but is not limited to, podcast cover art, episode artwork, show descriptions, episode titles, transcripts, audio snippets, and any other content originating from the podcast creators or their licensors.
We display this content under fair use principles and/or implied license for the purpose of podcast discovery, information, and commentary. We make no claim of ownership over any podcast content, artwork, or related materials shown on this platform. All trademarks, service marks, and trade names are the property of their respective owners.
While we strive to ensure all content usage is properly authorized, if you are a rights holder and believe your content is being used inappropriately or without proper authorization, please contact us immediately at hey@podengine.ai for prompt review and appropriate action, which may include content removal or proper attribution.
By accessing and using this platform, you acknowledge and agree to respect all applicable copyright laws and intellectual property rights of content owners. Any unauthorized reproduction, distribution, or commercial use of the content displayed on this platform is strictly prohibited.