Join us on ”ISO Insights” as we delve into high-profile business mistakes and uncover how ISO standards could have turned failure into success. In each episode, we’ll explore real-world case studies, analysing where things went wrong and discussing the ISO frameworks that could have made a difference. Tune in for expert insights, valuable lessons, and practical advice on how ISO standards can drive business excellence and prevent costly errors.
ISO Insights: Learning from Business Blunders
Claim This Podcastby The Ideas Distillery
27 episodes
Updated Bi-weekly
Accepts GuestsHas SponsorsLocation 🇬🇧
12
Podcast Authority
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Podcast Overview
Join us on ”ISO Insights” as we delve into high-profile business mistakes and uncover how ISO standards could have turned failure into success. In each episode, we’ll explore real-world case studies, analysing where things went wrong and discussing the ISO frameworks that could have made a difference. Tune in for expert insights, valuable lessons, and practical advice on how ISO standards can drive business excellence and prevent costly errors.
Language
🇺🇲
Publishing Since
5/22/2024
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Recent Episodes
June 28, 2026
Why Great Startups Still Fail - And How ISO 9001 Can Help You Build for the Long Haul
Why do so many promising startups fail, even when they have a great product, strong funding, and plenty of early excitement? In this episode, we look at the hidden weaknesses that cause fast-growing businesses to collapse under pressure - from poor pricing models and unsustainable growth to weak processes, customer churn, team burnout, and lack of operational discipline. Using examples such as WeWork, Juicero, Shyp and Asana, we explore the “single-engine trap” - where a business relies too heavily on one source of growth while neglecting the systems needed to scale safely. We also look at how ISO 9001 can help startups and growing businesses build stronger foundations by focusing on customer requirements, risk, performance measurement, continual improvement, process control, competence, awareness and clear responsibilities. This episode covers: • Why growth without structure can become dangerous• How pricing models shape operations and customer trust• Why retention should be built into the business from the start• How customer satisfaction data can act as an early warning system• Why culture, competence and accountability matter when scaling• How ISO 9001 supports innovation by giving it structure Whether you are running a startup, scaling a small business, or helping organisations build better management systems, this episode explains why long-term success is not just about the idea - it is about the system behind it. Based on the episode script uploaded.
May 26, 2026
Rebuilding the Human Workplace: Connection, Culture, and Control
In this episode, we explore how remote and hybrid working have reshaped the modern workplace - and why organisations are now realising that productivity alone is not enough. The discussion looks at what has been lost as work has moved away from shared physical spaces: informal conversations, spontaneous collaboration, cross-team support, onboarding by observation, and the everyday human connections that help culture function. It also considers why some organisations are now rethinking remote-first working, not simply to bring people back to the office, but to rebuild trust, belonging, collaboration and purpose. The episode connects these issues directly to ISO 9001:2015 Clause 7.1.4 on the work environment, showing that the “environment” needed for effective processes is not just physical, but also social and psychological. It also links remote and fragmented working to ISO 27001:2022, particularly the people, awareness, collaboration and information security risks that arise when teams become disconnected.
April 23, 2026
From Gut Feeling to ISO Data: Leading with Clarity and Confidence
In this episode of ISO Insights, we look at how data can help business leaders move from guesswork to clarity. It explores how ISO standards encourage organisations to measure what matters, spot problems earlier, improve cash flow, and build a more accountable, data-led culture that supports better decisions and continual improvement.
27 total episodes available
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Russell Lawson
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Frequently asked questions
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- What is ISO Insights: Learning from Business Blunders?
- How often does this podcast release new episodes?
This podcast updates bi-weekly.
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This podcast is available on 6 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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