IT'S a Tech Podcast
Claim This Podcastby NYS Office of Information Technology Services
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Podcast Overview
<p>The “IT’S a Tech Podcast” is an engaging conversation about the game-changing technology solutions being advanced by the state’s Office of Information Technology Services. Learn how we make IT happen for more than 50 state agencies and over 20 million New Yorkers.</p>
Language
🇺🇲
Publishing Since
9/12/2024
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Recent Episodes
June 9, 2026
IT'S a Tech Podcast Firewall Chat: Beekeeper Program, featuring Michele Jones, DCT
Summer is on the horizon, warm weather has finally arrived, and our listeners have probably already seen a bee or two in their gardens. Honeybees are crucial not only to the environment but also to the New York State economy. On this episode, Michele Jones, Deputy Commissioner for Technology, talks about the launch of the Honeybee Program and Beekeeper Registration for the New York State Department of Agriculture and Markets. She’ll share why it’s crucial for protecting bees and apiarie...
May 21, 2026
Episode 16: Accessibility for All
In part two of our multi-part series on customer experience, we’re focusing on accessibility, especially when it comes to online services. This coming May 21 is the 15th anniversary of Global Accessibility Awareness Day, the perfect time to discuss this crucial topic. You’ve heard us discuss accessibility on this show before, in our discussions with the Human-Centered Design Team and the NYS Chief Customer Experience Officer. But for someone who can’t see, what is the experience when ac...
April 23, 2026
Episode 15: Customer Experience in NYS
Increased efficiency. Shorter wait times. Clearer guidelines. Better online experiences. Enhanced equity. Getting New Yorkers what they need from their state government agencies as smoothly as possible. These are the key motivations behind Governor Hochul’s customer experience initiative, which she announced as part of her 2023 State of the State address. As part of this initiative, the governor appointed Tonya Webster as New York’s first-ever Chief Customer Experience Officer. In this role,...
18 total episodes available
Recent guests on IT'S a Tech Podcast
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Ben McFarland
Guest
Anthony Mosher
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Frequently asked questions
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- What is IT'S a Tech Podcast?
<p>The “IT’S a Tech Podcast” is an engaging conversation about the game-changing technology solutions being advanced by the state’s Office of Information Technology Services. Learn how we make IT happen for more than 50 state agencies and over 20 million New Yorkers.</p> - How often does this podcast release new episodes?
This podcast updates bi-weekly.
- Where can I listen to this podcast?
This podcast is available on 7 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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