Behind the Headlines: Inside Sysco’s $29 Billion Restaurant Depot Deal
In this edition of Behind the Headlines, David and Charles pull back the curtain on the massive news shaking up the food service industry: Sysco’s $29 billion bid to acquire Restaurant Depot. While the Federal Trade Commission and small restaurant owners parse through anticompetition fears, we dive into the stark operational realities and heavy financials behind the deal. Why pay $29 billion to secure $2 billion in free cash flow? Is Sysco signaling that geographic and inorganic roll-ups have officially hit a wall? We explore the operational differences between traditional multi-stop distribution and the "cash and carry" warehouse model. Plus, Charles shares a compelling theory on how this acquisition could fundamentally change Sysco's e-commerce and urban "last half-mile" delivery strategy —and why GLP-1 medications might actually be the biggest looming shadow over the future of the entire sector.
22 May 2026
The CRM Playbook: Driving Adoption & Clean Data for "Seller-Doer" Teams
Why do so many CRM implementations fail? In this episode of It's The End of The Week, LIDD’s Head of Sales, Jeff, and CRM Implementation Consultant, Alex, strip away the corporate buzzwords to reveal the practical mechanics of a highly effective CRM strategy. For professional services and consulting firms, sales reps aren't just selling—they are delivering the projects.
This "seller-doer" reality means your CRM must be an efficiency tool, not an administrative prison. Alex and Jeff outline how to combat user resentment by tying software fields directly to business objectives, automating the tedious stuff (like duplicate checking via third-party tools), and introducing feature changes through "progressive overload".
1 May 2026
More Than a Warehouse: Designing for the Modern Food Bank
In this episode, Jeff is joined by Isaac, LIDD’s food banking practice lead, to pull back the curtain on the unique world of non-profit supply chain design. Since 2018, LIDD has partnered with dozens of food banks across North America to transform their operations through data-driven design and digital transformation.
From the origin story of our work with the Greater Cleveland Food Bank to the complexities of "right-sizing" 8-figure capital projects, we explore why a food bank is much more than just a standard warehouse.
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