It's Your Loss

About It's Your Loss

Retail is evolving, and so is the game of loss prevention. Gone are the days when LP was just about catching shoplifters. Today, it’s about data, strategy, and staying ahead of crime before it happens. Join Tony Sheppard and Johnny Custer—two industry veterans with over 30 years of experience each—as they break down the latest trends in retail risk, asset protection, and total loss prevention. With a mix of expert insights, real-world case studies, and the occasional pop culture reference, they’ll help you navigate the future of LP with intelligence, humor, and no-nonsense advice. What You’ll Get in Every Episode: • The latest ORC and retail crime trends—what’s real vs. what’s media hype • How LP strategy is evolving—data-driven insights, AI, and automation • Crazy real-world LP stories—from undercover stings to major busts • Profit protection beyond theft—where retailers are quietly losing millions • Industry leaders and law enforcement guests bringing actionable expertise It’s not just about stopping loss—it’s about building smarter, stronger, and more profitable retail operations. If you work in loss prevention, asset protection, retail operations, or just want to understand the future of retail security, this is the podcast for you. Subscribe now and stay ahead of the game.

Publisher

Tony Sheppard & Johnny Custer

Category

business

Language

en

Explicit

Yes

First episode

23 Apr 2025

Latest episode

21 Oct 2026

Latest episodes

6 episodes in the feed.

1. 

   21 Oct 2026

   Kelly Hansen on Organized Retail Crime: The Case No Single Store Can Build | It’s Your Loss

   Organized retail crime isn’t a shoplifting problem anymore. It’s a business, and no single retailer can take it down alone. On this episode of It’s Your Loss, Tony Sheppard and Johnny Custer sit down with Kelly Hansen, [title, e.g., ORC lead at Macy’s], to talk about how ORC investigations have changed and what it takes to build cases that hold up. Kelly talks about how she got into asset protection and how ORC grew from isolated theft into organized enterprises. She explains why technology a...

2. 

   5 Jun 2026

   It's Your Loss w/ Tony & Johnny. Episode 6: Scott Glenn, VP of AP @ The Home Depot

   Scott Glenn, VP of Asset Protection at The Home Depot, joins us for a fascinating discussion on the realities of retail leadership, the politics behind ORC legislation, and what it's like to take the industry's message directly to Congress. This is a must-listen episode for anyone passionate about profit protection and the future of retail.

3. 

   20 Jan 2026

   Godfather of Retail Loss Prevention: King Rogers (Ret.) | It’s Your Loss w/ Tony & Johnny

   In this special episode of It’s Your Loss w/ Tony & Johnny, we’re joined by the legendary King Rogers (Ret.), former Vice President of Asset Protection at Target and widely regarded as the “Godfather of Retail Loss Prevention.” King shares stories from the front lines of building one of the most respected LP organizations in the world, the evolution of the profession, and what today’s leaders must do to stay ahead of organized retail crime, shrink, and operational risk. A must-listen conv...

4. 

   1 Dec 2025

   It's Your Loss with Tony and Johnny - Special guest Rick Beardsley

   Join us as we chat with Sr. Director of Loss Prevention and Safety at At Home Group Inc. and overall industry legend! Hear his perspective on where our industry "came from" and where we are heading.

5. 

   16 Jun 2025

   From Loading Trucks to Leading LP with Rhett Asher

   Rhett Asher recounts his journey from loading trucks to leading loss prevention, revealing how understanding shrink involves more than just theft, in an interview with Tony and an unnamed co-host.

6. 

   23 Apr 2025

   Two Journeys, One Fight Against Loss.

   In our very first episode of It’s Your Loss, Tony and Johnny kick things off with a raw, hilarious, and honest conversation about how we both stumbled into the world of loss prevention—and why we stuck around. From getting dragged by getaway cars and chasing down thieves with zero training, to discovering the power of data, margin protection, and internal investigations, we unpack how our early LP experiences shaped our philosophies today. We get into the weeds on the shift from catching shop...

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

5.0 / 5

4 ratings

Spotify

5.0 / 5

3 ratings

Podcast Authority Score: 13 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

13

Social presence

0

YouTube

0

Engagement

32