Travel & Hospitality Intelligence is a monthly podcast exploring the trends shaping the travel and hospitality spaces. Join J.D. Power industry experts Michael Taylor, Andrea Stokes and Azari Jones as they unpack the latest data and share insights to help you stay ahead in a fast-moving industry.
J.D. Power Podcasts
Claim This Podcastby J.D. Power
5.0(3 reviews)
179 episodes
Updated Weekly
Accepts GuestsHas SponsorsLocation 🇺🇸
36
Podcast Authority
BetaPoorBased on show quality, social media presence, reviews, charts, and more
Quality48
Social0
YouTube0
Engagement60
Podcast Overview
Travel & Hospitality Intelligence is a monthly podcast exploring the trends shaping the travel and hospitality spaces. Join J.D. Power industry experts Michael Taylor, Andrea Stokes and Azari Jones as they unpack the latest data and share insights to help you stay ahead in a fast-moving industry.
Language
🇺🇲
Publishing Since
5/24/2018
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36
Podcast Authority
BetaPoorBased on show quality, social media presence, reviews, charts, and more
Quality48
Social0
YouTube0
Engagement60
5
Excellent Areas
3
Good Performance
11
Growth Opportunities
excellent
Episode Length
11 minutes
Performing excellently!
good
Publishing Consistency
Every 15 days
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Recent Episodes
October 23, 2025
Spotlight: The Airport Lounge Experience | Ep 74
<p>In this episode, Michael Taylor and John Cabell of J.D. Power dive into the dynamic world of airport lounges.</p><p><br></p><p>They discuss the various types of lounges, including airline-sponsored and credit card-sponsored lounges and the growing urgency among airlines and credit card issuers to expand and enhance these spaces.</p><p><br></p><p>The conversation also covers access challenges due to increasing popularity and the substantial investments made by airlines and credit card companies in these facilities. </p><p><br></p><p>Additionally, Michael introduces the upcoming J.D. Power Airport Lounge Experience Study, set to be released in a few weeks, which will provide comprehensive insights into consumer preferences and satisfaction with airport lounges.</p><p><br></p><p>Time stamps:</p><p><br></p><p>(00:51) Types of Airport Lounges</p><p>(01:17) Credit Card Lounges Overview</p><p>(01:55) Expansion and Competition in Lounges</p><p>(04:32) Challenges and Popularity of Lounges</p><p>(08:16) Future Insights and Studies</p><p>(09:06) Conclusion and Final Thoughts</p><p><br></p><p>Subscribe now for more expert insights and stay ahead in the ever-evolving travel and hospitality landscape!</p>
June 23, 2025
The State of Summer Travel | Ep 73
Andrea Stokes, Azari Jones, and Michael Taylor examine the summer travel landscape, discussing hotel demand, rental car strategies, and air travel safety to inform listeners' travel plans.
May 20, 2025
What Makes an Airport Great? | Ep 72
<p>In this month’s Travel & Hospitality Intelligence episode, we’re diving into the next chapter of our hit video series, "What Makes an Airport Great?"—but this time, it’s all about medium-sized airports.</p><p> </p><p>Join Michael Taylor, senior managing director of travel intelligence at J.D. Power, as he shares behind-the-scenes insights from his visit to Indianapolis International Airport (IND), a top-ranked performer in our North America Airport Satisfaction Study.</p><p><br></p><p>From architecture and accessibility to security, local flavor, and passenger experience, we explore what makes these airports shine and why IND is leading the way!</p>
179 total episodes available
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Frequently asked questions
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- What is J.D. Power Podcasts?
- How often does this podcast release new episodes?
This podcast updates weekly.
- Where can I listen to this podcast?
This podcast is available on 9 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
No, this podcast does not typically feature guests.
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