We chat with industry shapers about modern leadership and brand reputation.
Joining the Dots by Hanover Communications
Claim This Podcastby Hanover
5 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇬🇧
Podcast Overview
We chat with industry shapers about modern leadership and brand reputation.
Language
🇺🇲
Publishing Since
10/25/2019
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Recent Episodes
January 25, 2021
Ian Walker: Tapping into the Power of the Press
For episode 3 of White Swan: The Crisis Podcast, we’re joined by Ian Walker, Executive Editor, MailOnline. Ian talks about his early days in journalism and how a quest to be the first to publish the results of the local darts league helped shape his approach to journalism as a young reporter. He talks to us about how businesses can get it wrong when responding to press enquiries, and how building a relationship of mutual trust is a vital tool in helping to get the right messaging out there when a crisis hits. It’s a fascinating chat about how honesty and proactivity can help tap into the power of the press, and how a civilised glass of Sauvignon Blanc really is the best way to take yourself out of it all at the end of a busy day. Please like and subscribe to ensure you get The White Swan in your podcast feed every week.
December 17, 2020
Emma Tottenham
In episode 2 of White Swan: The Crisis Podcast, we’re joined by Emma Tottenham, Group Director of Corporate Communications and Sustainability of Virgin Money. Emma talks about her own journey to the top table at Virgin Money, how she and her team work to spot the trends that might ladder up to eventually become a crisis, and how in her view it is absolutely vital for businesses to get their purpose, values and sustainability agenda in check to help prevent crises arriving. It’s a fascinating chat about how prevention really is better than any cure, via some life-affirming and calming crisis mantras, and huge shout outs to tea, Mini Cheddars and the value of taking half an hour out to watch Friends.
December 8, 2020
Phil Maher's Three C's
This week we’re joined by former Chief Operating Officer of Virgin Atlantic, Phil Maher. Phil talks us through his crisis approach, and explains his “three c’s” of crisis management. We’ll hear in depth about how a trip to the ice skating rink with his son was interrupted to deal with an emergency landing at Gatwick – and how Phil and his team managed the communications around a story that led news coverage for hours in the run-up to Christmas. You can see the videos of the VS43 emergency landing here: https://www.youtube.com/watch?v=ZqDP-FMgTy8 (from the runway) https://www.youtube.com/watch?v=R87xvvUQ6VE (from inside the plane.)
5 total episodes available
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Frequently asked questions
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- What is Joining the Dots by Hanover Communications?
- How often does this podcast release new episodes?
This podcast updates daily.
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This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
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Yes, this podcast regularly features guests.
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