Journeys Profile is a podcast series featuring regular interviews and conversations with leading buyers and suppliers from the luxury travel marketplace. Brought to you by Journeys Global, a London-based company specialising in tailored events, the podcast reflects our commitment to reshaping the future of the B2B luxury travel sector through meaningful engagement and innovation.

Journeys Profile
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Podcast Overview
Journeys Profile is a podcast series featuring regular interviews and conversations with leading buyers and suppliers from the luxury travel marketplace. Brought to you by Journeys Global, a London-based company specialising in tailored events, the podcast reflects our commitment to reshaping the future of the B2B luxury travel sector through meaningful engagement and innovation.
Language
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Publishing Since
4/23/2024
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Recent Episodes

February 22, 2026
Episode 16: Joseph Marinelli, President & CEO of Visit Savannah
<p>Ahead of Journeys North America 2026 to Savannah, Georgia, we sat down with <a href="http://visitsavannah.com/" target="_blank" rel="noopener noreferer">Visit Savannah's</a> President & CEO, <a href="https://www.linkedin.com/in/joseph-marinelli-1a502b28/" target="_blank" rel="noopener noreferer">Joseph Marinelli</a>. </p><p>Joseph looks ahead to our visit and shares what makes <a href="chatgpt://generic-entity?number=1">Savannah</a> so distinctive - from its 23 historic squares and walkable layout to its boutique hotels, culinary evolution and renowned Southern hospitality. We also hear about the city's distinctive approach to <a href="https://visitsavannah.com/haunted-hotels" target="_blank" rel="noopener noreferer">Haunted Hotel</a> tourism! </p><p>As always, we ask Joseph to tell us about his own personal travel favourites, including <a href="https://www.fairmont.com/en/hotels/new-york-city/the-plaza.html" target="_blank" rel="noopener noreferer">New York's The Plaza Hotel</a> and the stunning <a href="https://www.italia.it/en/campania/things-to-do/the-amalfi-coast">Amalfi Coast</a>.</p><p><strong>Chapters:</strong></p><ul><li>00:00 - Introduction to the podcast and guest Joseph Marinelli</li><li>02:58 - Background: Joseph’s role and Savannah’s anniversary celebration</li><li>04:25 - What makes Savannah a must-visit destination for travelers</li><li>06:24 - Savannah’s evolution: from traditional hotels to boutique experiences</li><li>08:31 - Visitor profiles and marketing strategies targeting women and families</li><li>10:06 - Savannah’s haunted legends and storytelling traditions</li><li>12:20 - Engaging international travelers and fostering hospitality</li><li>14:32 - Insider tips: walkability, weather, and local favorites</li><li>16:24 - Unique experiences: port ships and city squares</li><li>18:56 - Memorable activities for visitors and local surprises</li><li>25:54 - Joseph’s personal undiscovered gem: New York City and local museums</li><li>29:16 - Favorite hotels and city comparisons: Savannah versus New York</li><li>32:51 - Heritage, favorite Italian destinations, and personal travel dreams</li><li>33:32 - Closing thoughts and upcoming journeys to Savannah</li></ul><p>Links:</p><ul><li><a href="https://www.visitsavannah.com/" target="_blank" rel="noopener noreferrer">Visit Savannah</a></li><li><a href="https://www.leopoldsicecream.com/" target="_blank" rel="noopener noreferrer">Leopold's Ice Cream</a></li><li><a href="https://www.broadmoor.com/" target="_blank" rel="noopener noreferrer">Broadmoor Resort in Colorado Springs</a><br></li></ul>

October 23, 2025
Episode 15: Bardia Torabi, General Manager of 7Pines Ibiza
<p>In this episode, we meet <a href="https://www.linkedin.com/in/bardia-torabi-63157a3b/" target="_blank" rel="noopener noreferer">Bardia Torabi</a>, General Manager of <a href="https://7pines-ibiza.com/en/home" target="_blank" rel="noopener noreferer">7Pines Ibiza</a>. </p><p>Bardia shares his extensive journey in the hospitality industry, detailing his experiences and insights into luxury hotel management. He discusses the unique offerings of 7Pines and, in particular, 7Pines Ibiza - including the diverse customer profile, and the importance of creating memorable experiences for clients. He emphasises the importance of creating inclusive team cultures and we loved his "Hotel Mama" culture-building approach. </p><p>As always, we finish the episode with Bardia's personal travel insights - including his favourite hotel, favourite city and his perfect vacation. </p><p>Find out more about 7Pines at <a href="https://7pines.com/" target="_blank" rel="noopener noreferer">www.7pines.com</a> and visit 7Pines Ibiza at <a href="https://7pines-ibiza.com/" target="_blank" rel="noopener noreferer">7pines-ibiza.com</a>.</p><p><strong>Chapters</strong></p><ul><li>00:00 Introduction to Bardia Torabi and 7Pines Ibiza</li><li>01:42 Bardia's Journey in Hospitality</li><li>03:00 Overview of 7Pines Ibiza</li><li>05:19 Customer Profile and Experience</li><li>07:23 Differentiating Luxury Experiences</li><li>08:20 Engaging with Travel Buyers</li><li>10:19 Insider Tips for Guests</li><li>11:58 Memorable Customer Experiences</li><li>13:46 Creating a Team Culture</li><li>15:55 Understanding Customer Needs</li><li>17:36 Encouraging Employee Initiative</li><li>20:33 Message to Travel Buyers</li><li>22:05 Engagement with Travel Agents</li><li>23:19 Undiscovered Travel Gems</li><li>24:46 Favorite Hotels and Experiences</li><li>26:54 Favorite Cities to Visit</li><li>27:46 Perfect Vacation Plans</li></ul>

September 18, 2025
Episode 14: Marcello Mangia, President & CEO of Mangia's Resorts
<p>In this episode, we're talking with <a href="https://it.linkedin.com/in/marcello-mangia" target="_blank" rel="ugc noopener noreferrer">Marcello Mangia</a>, CEO and President of <a href="https://www.mangias.com/" target="_blank" rel="ugc noopener noreferrer">Mangia Resorts</a>. Marcello shares insights into the evolution of his family business, the impact of COVID-19 on the hospitality industry, and the changing definition of luxury in travel. He emphasises the importance of authenticity in guest experiences and the company's commitment to training staff to provide exceptional service. Marcello also discusses the unique offerings of Mangia Resorts, including culinary experiences and the company's mission to create memorable vacations for guests.</p><p><strong>Chapters</strong></p><ul><li>00:00 Introduction to Marcello Mangia and Mangia Resorts</li><li>01:32 Marcello's Journey in the Travel Industry</li><li>04:30 Transformations Post-COVID and Company Growth</li><li>10:05 Redefining Luxury in Hospitality</li><li>15:28 Training for Authentic Hospitality Experiences</li><li>19:57 Showcasing Mangia Resorts' Unique Offerings</li><li>26:33 Engaging with Travel Buyers and Agents</li><li>32:06 Demand Trends in the Travel Market</li><li>34:08 Message to Travel Agents and Buyers</li><li>36:26 Personal Travel Experiences and Insights</li></ul><p><strong>Takeaways</strong></p><ul><li>Marcello Mangia is the CEO of Mangia Resorts, a family business founded in 1973.</li><li>The company has transformed from a small travel agency to a major player in the hospitality industry.</li><li>Post-COVID, the company has grown significantly, becoming five times larger than before.</li><li>Luxury in hospitality is evolving, focusing more on authentic experiences rather than just hardware.</li><li>Training staff to provide authentic and memorable experiences is a key focus for Mangia Resorts.</li><li>The company is investing heavily in upgrading its hotels to five-star standards.</li><li>Culinary experiences are a significant part of the guest experience at Mangia Resorts.</li><li>The demand for travel is changing, with a longer season and evolving customer preferences.</li><li>Marcello emphasizes the importance of creating memories for guests during their vacations.</li><li>The company's motto is to deliver happiness and great value to customers. </li></ul>
16 total episodes available
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Frequently asked questions
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- What is Journeys Profile?
- How often does this podcast release new episodes?
This podcast updates weekly.
- Where can I listen to this podcast?
This podcast is available on 8 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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