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Last2 First Podcast

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by Jason Burns

5.0(9 reviews)

84 episodes

Updated Daily

Accepts GuestsHas Sponsors

Podcast Authority

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FairBased on show quality, social media presence, reviews, charts, and more

Quality41

Social0

YouTube82

Engagement32

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Podcast Overview

Welcome to Last 2 First, the podcast dedicated to exploring the final mile in logistics and the unique challenges faced by business owners in this vital industry. Each episode features insightful conversations with industry experts, entrepreneurs, and thought leaders who share their experiences, strategies, and innovations shaping the future of final mile delivery. Join us as we dive into topics like optimizing delivery routes, enhancing customer satisfaction, navigating regulatory hurdles, and leveraging technology for efficiency. Whether you're a seasoned logistics professional or a business owner looking to improve your operations, Last 2 First offers valuable insights and actionable advice to help you lead your business to success. Tune in and discover how to turn the last mile into your first priority!

Language

🇺🇲

Publishing Since

11/4/2024

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🇺🇸 Charts #3

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Apple 142

Spotify 827

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Podcast Authority

Beta

FairBased on show quality, social media presence, reviews, charts, and more

Quality41

Social0

YouTube82

Engagement32

Learn more

Excellent Areas

Good Performance

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excellent

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Every 6 days

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Recent Episodes

July 14, 2026

From Bartending to President of Crossroads Courier: The Liz Klein Story | Last2First

From bartender to President of a 700-driver courier operation - Liz Klein shares exactly how she did it. Liz Klein went from bartending and printing her résumé onto a CD at the public library to running Crossroads Couriers a super-regional operation with 700 independent-contractor drivers across five markets and nine acquisitions. In this Last2First episode, she and host Jason Burns get specific about how that happened. Liz explains why she stopped competing on price, how she keeps any single client under 10% of revenue to survive account losses, and why doing deliveries herself made her a better salesperson. She breaks down the vertical-market focus that pulled Crossroads out of the "jack of all trades" trap, how implementing EOS/Traction fixed the company's goal-setting and culture, and how she now uses AI to write SOPs and analyze 30,000-line RFPs. The back half gets honest about the industry: private equity's effect on drivers and rates, the gig economy undercutting professional couriers, the DDU-to-e-commerce shift, and why she believes the industry has to start valuing itself. She closes with her framework for tough conversations and the Valentine's Day floral run that shifted her from thinking like a salesperson to thinking like a leader.<ul><li>How Crossroads grew from 3 drivers to 700 independent contractors</li><li>Why the best salespeople come from operations</li><li>The vertical-market strategy that keeps any one client under 10% of the business</li><li>Why Liz will never be the low-price leader again and how to protect margins</li><li>How the book Traction (EOS) saved the organization</li><li>Using AI (Claude and ChatGPT) for SOPs, training plans, and 30,000-line RFPs</li><li>The truth about private equity, the race to the bottom, and the gig economy</li><li>Her framework for tough conversations: no one you terminate should ever be surprised</li><li>The Valentine's Day that turned her from a salesperson into a leader</li></ul>

June 23, 2026

He Made the NFL. What He Did Next Was Even More Impressive

Most fans know Earl Bennett as one of the greatest receivers in SEC history.In just three seasons at Vanderbilt University, Earl became the SEC's all-time receptions leader before being drafted by the Chicago Bears and spending six years in the NFL.But this episode isn't just about football.It's about resilience, reinvention, and what happens when you refuse to let your circumstances define your future.In this episode of Last to First, Jason Burns sits down with his longtime friend, Dr. Earl Bennett, to discuss his journey from humble beginnings in Birmingham, Alabama, to Vanderbilt University, the NFL, and ultimately back to Vanderbilt as Executive General Manager of Athletics.Earl shares lessons on leadership, education, personal growth, life after professional sports, and helping shape the future of college athletics in the NIL era.Whether you're a sports fan, Vanderbilt supporter, athlete, entrepreneur, or someone pursuing your own next chapter, this conversation is packed with insight and inspiration.Topics Covered: 🏈 Growing up in Birmingham, Alabama 🏈 Becoming Vanderbilt's all-time receptions leader 🏈 NFL career with the Chicago Bears 🎓 Returning to complete his education 🎓 Earning a Master's Degree and PhD 🎓 Life after football 🏆 Leadership and the future of Vanderbilt Athletics 💡 Lessons on resilience, reinvention, and successSubscribe for more conversations with leaders, entrepreneurs, innovators, and individuals who have transformed challenges into opportunities.#EarlBennett #VanderbiltFootball #ChicagoBears #NFL #CollegeFootball #Vanderbilt #Leadership #PersonalDevelopment #LastToFirstPodcast

June 16, 2026

4 Final Mile CEOs Reveal What It Really Takes to Scale a Delivery Company

At FMF360 during the CLDA 2024 Conference, Jason Burns sits down with four of the industry's most respected leaders for an unfiltered discussion on growth, technology, acquisitions, driver recruitment, customer pricing, profitability, and the future of logistics. What does it take to build, scale, and lead a successful final mile delivery company in today's market? Is final-mile the same as TWO years ago?Featuring:✅ Rosslyn Ellerbe – Express Errands & Logistics ✅ Matt Silverberg – Associated Couriers ✅ John Oren – Hotshot Final Mile & Two Year Technologies ✅ Sean Spector – DropoffTopics include:• Scaling from startup to multi-million-dollar logistics company • COVID lessons and business pivots • Customer pricing strategies • Driver recruitment and retention • Acquisition growth vs organic growth • Technology investments and delivery platforms • Independent contractor challenges • Insurance cost increases • Drone delivery opportunities • Final mile industry trends for 2025 and beyondWhether you're a courier owner, logistics executive, transportation entrepreneur, or final mile operator, this conversation delivers valuable insights from leaders managing thousands of drivers and hundreds of millions in delivery volume.Subscribe for more conversations with the leaders shaping the future of final mile delivery.#LastMile #FinalMile #Logistics #Transportation #SupplyChain #CourierBusiness #DeliveryBusiness #CLDA #FMF360 #Dropoff #AssociatedCouriers #HealthcareLogistics

84 total episodes available

Recent guests on Last2 First Podcast

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Larry Zogby

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Mitch Miller

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Pete Fidopiastis

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Sam Wiggins Jr.

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What is Last2 First Podcast?: Welcome to Last 2 First, the podcast dedicated to exploring the final mile in logistics and the unique challenges faced by business owners in this vital industry. Each episode features insightful conversations with industry experts, entrepreneurs, and thought leaders who share their experiences, strategies, and innovations shaping the future of final mile delivery.

Join us as we dive into topics like optimizing delivery routes, enhancing customer satisfaction, navigating regulatory hurdles, and leveraging technology for efficiency. Whether you're a seasoned logistics professional or a business owner looking to improve your operations, Last 2 First offers valuable insights and actionable advice to help you lead your business to success.

Tune in and discover how to turn the last mile into your first priority!
How often does this podcast release new episodes?: This podcast updates daily.
Where can I listen to this podcast?: This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Does this podcast accept guests?: Information about guest appearances is not available.

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