Karsie and Sharsie, two Gen X best friends, share their thoughts about life, reminisce about their past, and make observations about human behavior that make them laugh.
In this engaging conversation, the hosts explore a variety of topics ranging from DIY tech repairs and the challenges of heat waves to the frustrations of election season and the nostalgia of 90s pop music. They also delve into the world of collectibles, discussing market trends and the evolution of birthday celebrations, highlighting how these events have changed over the years. In this engaging conversation, Karsie and Sharsie reminisce about their childhood birthday parties, discussing nostalgic games, the evolution of party favors, and the changing landscape of school celebrations. They reflect on milestone birthdays, extravagant celebrity parties, and personal experiences with birthdays. The discussion also touches on astrology, personality traits, and observations during travel, culminating in a light-hearted exploration of environmental changes affecting their local area.
29 Sept 2026
Episode 62 - Passing time during Covid
In this conversation, the hosts discuss various topics ranging from local news about a sea turtle laying eggs to their experiences during the COVID pandemic. They share insights on the impact of weather events, community controversies, and personal anecdotes about activities like puzzles and apple facts. The conversation reflects on the challenges and adaptations made during lockdown, including changes in shopping habits and the effects of remote work. This conversation explores the multifaceted impact of COVID-19 on personal and professional lives, emphasizing the importance of vendor relationships, the influence of celebrities, and the challenges of navigating health regulations. The speakers reflect on the new vocabulary that emerged during the pandemic, the significance of hygiene, and the necessity of supporting small businesses. They also discuss the evolution of trust in information and the importance of context in communication.
22 Sept 2026
Episode 61 - Customer Service Stories
The conversation explores themes of aging, community dynamics, and the challenges of customer service. The speakers reflect on their experiences with change as they age, share insights about their neighborhoods, and recount various customer service stories that highlight the complexities of human interactions in retail and service environments. They also discuss the impact of alcohol on behavior during vacations and the ethical dilemmas faced in corporate settings, culminating in discussions about injury claims and legal battles stemming from customer incidents. In this engaging conversation, Karsie and Sharsie share their personal experiences in customer service, highlighting the challenges and humorous moments they encounter. They discuss a frustrating incident with Costco regarding tire defects, the importance of effective communication during evacuations, and the often misunderstood phrase 'the customer is always right.' The duo emphasizes the need for kindness in customer interactions and reflects on the loyalty customers have towards brands despite negative experiences. They also share funny anecdotes from their service roles, including the infamous 'customer service smile' and the creative ways employees cope with difficult customers.
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
Apple Podcasts (US)
3.7 / 5
3 ratings
Spotify
5.0 / 5
2 ratings
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