Every restaurant has a story.
Learn the playbooks that built the world’s greatest restaurants — and how you can apply them as a founder, owner, operator, or investor.
Accountability and Adaptation: Key Strategies in Hotel Operations
Join Anita Lane, Regional Director of Operations at Hotel Equities, as she explores her journey through the hotel industry, from her early days in accounting to leading operations across multiple states. In this podcast, Anita delves into the significance of building accountable leaders within the hospitality sector, her approach to mentoring general managers, and the evolving landscape of hotel management post-COVID. She shares her philosophy of servant leadership and the importance of aligning personal values with professional responsibilities to foster growth and resilience in the ever-changing hospitality industry.
8 May 2024
Fueling Growth Through People: Strategies for Expanding Talent in Large Organizations
Join Angela Genaro Ruilova, Vice President of Talent and Development at Compass Group N.A., as she shares the strategic insights behind their ambitious talent expansion plan. Angela discusses the new 'Fuel Our Future' strategy aimed at increasing their workforce from 300,000 to 450,000 employees over the next five years, emphasizing the importance of maintaining company culture amid rapid growth. She outlines the challenges of ensuring cultural integrity while scaling and highlights the significance of leadership in fostering a growth mindset and navigating complexity within the organization. This episode offers a deep dive into how Compass Group manages to stay people-focused in the face of dynamic industry changes and extensive organizational scaling.
4 Apr 2024
Mastering Hospitality Management: Innovative Strategies for Hiring Success
As the hospitality sector enters its critical planning phase, Michael Mancke, a General Manager from Plantation Resort, Crystal River, delves into the complexities of managing in a unique Floridian environment. Traditional strategies in hospitality, often fall short in addressing the nuanced demands of a nature-focused resort. In this enlightening session, Michael discusses innovative approaches to staffing, training, and retention in a market where 80% of employees are new to the industry. This talk will introduce a fresh perspective, encompassing strategy, vision, employee engagement, and community connection. Attendees will gain invaluable insights for crafting a more strategic, adaptive, and well-defined approach to hospitality management, particularly in less urbanized, nature-centric locations. Join us to navigate the evolving landscape of the hospitality industry with a seasoned professional’s guidance.
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