Leaders in Customer Loyalty, Powered by Loyalty360
Loyalty360
4.7from 6 ratings
- 539
- Episodes
- 188
- Transcribed
- 6
- Ratings
- Daily
- Cadence
- 2020
- First episode
About Leaders in Customer Loyalty, Powered by Loyalty360
Leaders in Customer Loyalty: for those looking to deepen customer experience, engagement, and brand loyalty. Each episode features innovative brands, industry experts, and executive leaders who share actionable insights, proven strategies, and real-world experiences designed to help marketers and brand professionals stay ahead in the ever-evolving world of customer loyalty.
- Publisher
- Loyalty360
- Category
- business · business · news
- Language
- en
- Explicit
- No
- First episode
- 28 May 2020
- Latest episode
- 8 Oct 2026
Latest episodes
188 of 539 episodes have a transcript.
8 Oct 2026
#551: Leaders in Customer Loyalty: Brand Stories | How Sandals Balances AI with Personal Relationships to Build Greater Loyalty
1 Oct 2026
#550: Leaders in Customer Loyalty: Brand Stories | How Audience Rewards Builds Loyalty for the Vast Broadway Ecosystem
24 Sept 2026
#549: Leaders in Customer Loyalty: Brand Stories | How Weigel’s Still Finds New Ways to Engage with its Customers After 95 Years
Inside a recent episode
#547: Leaders in Customer Loyalty: Brand Stories | Why DraftKings Looks Beyond the Betting Industry to Improve its Customer Experience
Published 10 Sept 2026 · Transcript excerpt
[…] So that might be our fraud department. So how do we protect our players from bad actors out there that might be trying to defraud or steal information just like a bank does? We're there to protect them and to look out for them. To customer service, we hope that you don't have an issue when you're interacting with our products. But the reality is sometimes you do. And sometimes you have questions. And so just like other customer service departments, people will reach out when they need help. And so we're there to resolve it effortlessly and quickly for them. And then a whole bunch of other things across there. […]
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See plansWho has been a guest on Leaders in Customer Loyalty, Powered by Loyalty360
Names identified in recent episode analyses. Showing up to five guests.
- Peter Menges
- Kate Fedishen
- Carly Lee
- Chris Riedy
- Bill Warshauer
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
- Apple Podcasts (US)
- 4.5 / 5
- 4 ratings
- Spotify
- 5.0 / 5
- 2 ratings
Podcast Authority Score: 62 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
- Quality
- 92
- Social presence
- 0
- YouTube
- 0
- Engagement
- 81
Contact Leaders in Customer Loyalty, Powered by Loyalty360
- Guest appearances
- Books guests
Based on episode analysis; this does not confirm that the show is currently accepting guests.
Questions about Leaders in Customer Loyalty, Powered by Loyalty360
How often do new episodes come out?
The show publishes daily, based on its RSS feed.
Does Leaders in Customer Loyalty, Powered by Loyalty360 take guests?
Yes. Guests have been identified in episode analyses.
Where can I read transcripts?
188 of 539 episodes have a transcript on Pod Engine. Full transcripts are available with a Pod Engine plan.
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