Leaders of the Workplace of Tomorrow

About Leaders of the Workplace of Tomorrow

Welcome to Leaders of the Workplace of Tomorrow, the podcast exploring what it takes to build the Workplace of Tomorrow. Hosted by Steve Miksta, entrepreneur, strategist, and founder of Oppty, this show features conversations with business owners, consultants, executives, and operators who are rethinking how work gets done in a world increasingly shaped by AI and rapid technological change. Each episode examines the systems, leadership approaches, and decision-making frameworks that help organizations align people, purpose, and execution. Through real-world stories and practical insights, guests share how they create environments where diverse perspectives lead to stronger collaboration, clearer direction, and better results. Drawing from his own experience and unique perspective, Steve explores how differences in thinking can become a competitive advantage when leaders intentionally design workplaces built on trust, ownership, feedback, and shared understanding.

Publisher

Steve Miksta

Category

business

Language

en

Explicit

No

First episode

24 Jun 2026

Latest episode

7 Oct 2026

Latest episodes

14 episodes in the feed.

1. 

   7 Oct 2026

   Stop Blaming AI; Your Leadership Team Needs to Change First with Jaime Taets

   In this episode of Leaders of the WoT, host Steve Miksta (https://www.linkedin.com/in/stevemiksta/) sits down with Jaime Taets (https://www.linkedin.com/in/jaimetaets/), Founder and CEO of the Keystone Group International (https://www.linkedin.com/company/keystonegroupintl/), to discuss organizational alignment, leadership development, and how AI is changing business strategy, capabilities, and work design. Jaime draws on her experience leading large-scale enterprise transformation at Cargill (https://www.linkedin.com/company/cargill/home/) and building the Keystone Group International to explain why leaders need clearer strategies, better diagnostic tools, and intentional talent plans. She emphasizes helping organizations identify root causes, translate strategy into execution, and redesign work around changing capabilities. Key Takeaways Treat AI as an enterprise transformation, not only a productivity tool or technology project. Diagnose root causes behind business fatigue and stalled performance before prescribing solutions. Define how the organization grows so successful performance can be repeated in changing conditions. Translate outside-in strategy into clear actions for the people responsible for execution. Build an operating cadence that regularly checks alignment and turns meetings into decision-making time. Redesign roles, workflows, and talent plans around the capabilities the business will need in the next three to five years. Episode Timestamps [00:00] - Teaser [00:12] - Introduction to Jaime Taets and the Keystone Group International [01:46] - Jaime’s enterprise transformation experience at Cargill [04:46] - Diagnosing the root causes behind business pain points [07:24] - Why AI requires a mindset and capability transformation [09:04] - Rethinking organizational capabilities, roles, and structure [11:02] - Understanding how a business grows in uncertain conditions [14:16] - Translating outside-in strategy into execution [17:04] - Creating an operating cadence for alignment [19:36] - Moving slower to create speed to impact [21:39] - Business strategy, work redesign, and intentional talent planning [26:21] - AI-enabled competition and scaling with AI agents [28:14] - Keystone Group International’s diagnostic approach and expansion priorities [31:24] - Where to connect with Jaime and Keystone Group International Disclosure: Portions of this episode (such as the introduction or promotional segments) use AI-generated voice narration produced under human editorial review. 🔗 Follow the Guest Jaime Taets and Her Podcast: 👉 LinkedIn: https://www.linkedin.com/in/Jaimetaets/ (https://www.linkedin.com/in/jaimetaets/) 👉 Website: https://jaimetaets.com/ (https://jaimetaets.com/) 👉 Instagram: https://www.instagram.com/jaime_taets (https://www.instagram.com/jaime_taets) 👉 Facebook: https://www.facebook.com/jaimeladam (https://www.facebook.com/jaimeladam) 👉 Go First (Podcast) - Spotify: https://open.spotify.com/show/0y2qKmZhMR5vDuExU2JIkk?si=45aa2b8615f34bf7&nd=1&dlsi=66756dad7e484b6b (https://open.spotify.com/show/0y2qKmZhMR5vDuExU2JIkk?si=45aa2b8615f34bf7&nd=1&dlsi=66756dad7e484b6b) 👉 Go First (Podcast) - Audible: https://www.audible.com/podcast/Go-First-With-Jaime-Taets/B0HBZKKW7N?srsltid=AfmBOop-MpsgGydWceAyRexaeKvymnUKUyGl9pOjTPGnmUFznbc22-dA (https://www.audible.com/podcast/Go-First-With-Jaime-Taets/B0HBZKKW7N?srsltid=AfmBOop-MpsgGydWceAyRexaeKvymnUKUyGl9pOjTPGnmUFznbc22-dA) 🔗 Follow the Guest Jaime Taets’ Company: 👉 Company LinkedIn: https://www.linkedin.com/company/keystonegroupintl/ (https://www.linkedin.com/company/keystonegroupintl/) 👉 Company Website: https://www.keystonegroupintl.com/ (https://www.keystonegroupintl.com/) 🔗 Connect with the Host Steve Miksta: 👉 LinkedIn: (https://www.linkedin.com/in/stevemiksta/)https://www.linkedin.com/in/stevemiksta/ (https://www.linkedin.com/in/stevemiksta/) 🔗 Connect with the Host Company, Oppty Unlimited: 👉 LinkedIn: (https://www.linkedin.com/company/opptyunlimited/)https://www.linkedin.com/company/opptyunlimited/ (https://www.linkedin.com/company/opptyunlimited/) 👉 Website: (https://www.opptyunlimited.com/)https://www.opptyunlimited.com/ (https://www.opptyunlimited.com/) 🔗Follow the podcast: 👉Spotify: (https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8)https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8 (https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8) 👉Apple Podcasts: (https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216)https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216 (https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216) 👉 YouTube: (https://www.youtube.com/@opptyunlimited9222)https://www.youtube.com/@opptyunlimited9222 (https://www.youtube.com/@opptyunlimited9222)

2. 

   30 Sept 2026

   Why businesses must fix broken processes before implementing AI with Amy Hitchner-Allison

   In this episode of Leaders of the WoT, the host, Steve Miksta (https://www.linkedin.com/in/stevemiksta/), sits down with Amy Hitchner-Allison (https://www.linkedin.com/in/amy-hitchner-allison/), Founder and Owner of AHA Solutions Group (https://www.linkedin.com/company/aha-solutions-group/), an Army Veteran and a Speaker, to discuss improving operational processes, identifying workflow gaps, and preparing teams to use AI responsibly. They cover how leaders can clarify outcomes, train employees on workable systems, and communicate openly about workplace change. Drawing on eight years of active-duty Army experience and a career in HR and recruiting, Amy explains how her work evolved toward helping businesses find leaks in time, revenue, and accountability. She emphasizes observing how work is actually performed, addressing knowledge gaps, and giving employees the context and training needed to adapt to new processes. Key Takeaways Build a workable process before adding AI; technology cannot fix an undefined system. Start with leadership’s pain points, then identify the few operational issues most limiting progress. Observe employees performing a process to uncover knowledge gaps, workarounds, and unclear outcomes. Define what a report or workflow must accomplish before deciding who does what and when. Explain the context behind operational changes so employees understand the purpose of their work. Discuss AI plans and policies openly so employees can prepare, protect company information, and contribute ideas. Episode Timestamps [00:00] - Teaser [01:32] - Introduction to Amy Hitchner-Allison and AHA Solutions Group [03:22] - Finding leaks in time, revenue, and accountability [04:22] - Balancing an ideal future state with operational reality [07:52] - Identifying leadership pain points and workflow problems [10:55] - Observing processes to find knowledge and skills gaps [15:30] - Giving people and AI the context behind the work [19:27] - Discussing AI openly with employees and Training employees [22:28] - Redesigning roles alongside AI [23:48] - Amy’s plans for a master’s program in AI engineering [24:56] - Where to learn more about AHA Solutions Group Disclosure: Portions of this episode (such as the introduction or promotional segments) use AI-generated voice narration produced under human editorial review. 🔗 Connect with the Guest Amy Hitchner-Allison and Her Company: 👉 LinkedIn - Amy Hitchner-Allison: https://www.linkedin.com/in/amy-hitchner-allison/ (https://www.linkedin.com/in/amy-hitchner-allison/) 👉 LinkedIn - AHA Solutions Group: https://www.linkedin.com/company/aha-solutions-group/ (https://www.linkedin.com/company/aha-solutions-group/) 👉 Website - AHA Solutions Group: (http://ahasolutionsgroup.com)ahasolutionsgroup.com (http://ahasolutionsgroup.com) 🔗Follow the podcast: 👉Spotify: (https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8)https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8 (https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8) 👉Apple Podcasts: (https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216)https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216 (https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216) 👉 YouTube: (https://www.youtube.com/@opptyunlimited9222)https://www.youtube.com/@opptyunlimited9222 (https://www.youtube.com/@opptyunlimited9222) 🔗 Connect with the Host Steve Miksta: 👉 LinkedIn: (https://www.linkedin.com/in/stevemiksta/) https://www.linkedin.com/in/stevemiksta/ (https://www.linkedin.com/in/stevemiksta/) 🔗 Connect with the Host Company, Oppty Unlimited: 👉 LinkedIn: (https://www.linkedin.com/company/opptyunlimited/)https://www.linkedin.com/company/opptyunlimited/ (https://www.linkedin.com/company/opptyunlimited/) 👉 Website: (https://www.opptyunlimited.com/)https://www.opptyunlimited.com/ (https://www.opptyunlimited.com/)

3. 

   23 Sept 2026

   Why the Best Companies Listen Before They Innovate with William T. J. Kerr

   In this episode of Leaders of the Workplace of Tomorrow, Host Steve Miksta (https://www.linkedin.com/in/stevemiksta/) sits down with William T. J. Kerr (https://www.linkedin.com/in/wmkerr/), President and Managing Principal at William Kerr and Associates (https://www.linkedin.com/company/william-kerr-and-associates/), to discuss his path from auto racing, music, and theater into consulting. They explore bottom-up problem solving, the difference between symptoms and root causes, and how organizations can approach AI as an aid to human judgment and execution. William draws on experiences in racing, entertainment, and business to explain why consultants should listen to the people closest to the work. He emphasizes role performance, coaching through problem-solving, and helping organizations work with existing systems and people rather than expecting change to happen instantly. Key Takeaways Start with the people closest to the work to identify operational problems that leadership may not see. Look beyond “safe problems” to find the underlying causes creating recurring symptoms. Treat consulting as research and advice, not as doing a manager’s job for them. Invite employee input and acknowledge good ideas to build participation in solutions. Use AI to expand options and support judgment, while keeping humans responsible for the final choice. Help people learn new tools gradually by reducing fear and connecting technology to practical work. Episode Timestamps [00:00] - Teaser [01:25] - From go-karting and drag racing to music and theater [03:00] - How referrals drive his consulting work [04:29] - Why employees become disconnected from organisations [08:22] -Why consulting starts with frontline employees [11:28] - Finding the real problem behind “safe problems” [15:13] - AI adoption and the productivity gap [19:49] - Fear, learning, and workplace adoption of technology [24:11] - Why you should learn to work right, not chase passion [29:08] - How technology can increase speed while slowing productivity [34:41] - When technology becomes invisible [36:44] - Where to contact William Kerr Disclosure: Portions of this episode (such as the introduction or promotional segments) use AI-generated voice narration produced under human editorial review. 🔗 Connect with the Guest William T. J. Kerr and His Company: 👉 Guest LinkedIn: https://www.linkedin.com/in/wmkerr/ (https://www.linkedin.com/in/wmkerr/) 👉 Email: Williamtjker@williamkerrandassociates.com (mailto:Williamtjker@williamkerrandassociates.com) 👉 Company Website: https://williamkerrandassociates.com/about-me-business/ (https://williamkerrandassociates.com/about-me-business/) 👉 Company LinkedIn: https://www.linkedin.com/company/william-kerr-and-associates/ (https://www.linkedin.com/company/william-kerr-and-associates/) 🔗Follow the podcast: 👉Spotify: (https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8)https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8 (https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8) 👉Apple Podcasts: (https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216)https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216 (https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216) 👉 YouTube: (https://www.youtube.com/@opptyunlimited9222)https://www.youtube.com/@opptyunlimited9222 (https://www.youtube.com/@opptyunlimited9222) 🔗 Connect with the Host Steve Miksta: 👉 LinkedIn: (https://www.linkedin.com/in/stevemiksta/)https://www.linkedin.com/in/stevemiksta/ (https://www.linkedin.com/in/stevemiksta/) 🔗 Connect with the Host Company, Oppty Unlimited: 👉 LinkedIn: (https://www.linkedin.com/company/opptyunlimited/)https://www.linkedin.com/company/opptyunlimited/ (https://www.linkedin.com/company/opptyunlimited/) 👉 Website: (https://www.opptyunlimited.com/)https://www.opptyunlimited.com/ (https://www.opptyunlimited.com/)

4. 

   16 Sept 2026

   AI Won’t Replace Consultants. But It Will Change Who Wins

   In this episode of The Leaders of the Workplace of Tomorrow, Host Steve Miksta (https://www.linkedin.com/in/stevemiksta/) sits down with David A. Fields (https://www.linkedin.com/in/davidafields/) mentor, advisor, and champion for boutique and solo consultants at David A. Fields Consulting Group (https://www.linkedin.com/company/helping-consultants-grow/), to discuss building and scaling consulting firms, defining client outcomes, and using AI responsibly in consulting work. David draws on 30 years in consulting, including his transition from pharmaceutical and corporate roles to firm leadership and coaching small consulting firms. He explains that consultants create value by helping clients achieve outcomes, while firms must develop systems, business development capability, and human expertise that AI cannot replace. Key Takeaways Define consulting engagements around the client’s desired outcome rather than hours, tasks, or deliverables. Ask why repeatedly to move clients from requested tasks to the business impact they want to achieve. As consulting firms grow, build systems and develop additional rainmakers instead of relying on one person to win business. Use AI as a tool to support expertise, not as a substitute for knowledge in unfamiliar areas. Keep humans accountable for AI-enabled work and verify outputs, sources, and assumptions. Protect consulting offerings by emphasizing implementation, change management, nuanced conversations, and human-to-human accountability. Episode Timestamps [00:00] - Teaser [01:23] - Steve introduces David and asks about his consulting background. [03:15] - Common challenges consulting firms face as they grow [05:05] - Importance of Defining Outcomes [08:44] - How AI is changing consulting demand and delivery [12:48] - The Importance Of Intent in Using AI for Defining Outcomes [14:17] - How David’s services have evolved with AI. [16:06] - Viewing AI agents as employees and how they fit into an organization. [20:00] - Importance of Human-to-Human Interaction in Consulting. [25:44] - What’s next and where to find David, Monday Live, and Win Clients Now Disclosure: Portions of this episode (such as the introduction or promotional segments) use AI-generated voice narration produced under human editorial review. 🔗 Follow the Guest David A. Fields and His Company: 👉 LinkedIn: https://www.linkedin.com/in/davidafields/ (https://www.linkedin.com/in/davidafields/) 👉 Company LinkedIn: https://www.linkedin.com/in/davidafields/ (https://www.linkedin.com/in/davidafields/) 👉 Company Website: https://davidafields.com/mondaylive (https://davidafields.com/mondaylive) 🔗Follow the podcast: 👉Spotify: (https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8)https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8 (https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8) 👉Apple Podcasts: (https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216)https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216 (https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216) 👉 YouTube: (https://www.youtube.com/@opptyunlimited9222)https://www.youtube.com/@opptyunlimited9222 (https://www.youtube.com/@opptyunlimited9222) 🔗 Connect with the Host Steve Miksta: 👉 LinkedIn: (https://www.linkedin.com/in/stevemiksta/)https://www.linkedin.com/in/stevemiksta/ (https://www.linkedin.com/in/stevemiksta/) 🔗 Connect with the Host Company, Oppty Unlimited: 👉 LinkedIn: (https://www.linkedin.com/company/opptyunlimited/)https://www.linkedin.com/company/opptyunlimited/ (https://www.linkedin.com/company/opptyunlimited/) 👉 Website: (https://www.opptyunlimited.com/)https://www.opptyunlimited.com/ (https://www.opptyunlimited.com/)

5. 

   3 Sept 2026

   What Happens to Employees When AI Can Do Their Jobs? With Christopher Gersch

   In this episode of Leaders of the WoT, Host Steve Miksta (https://www.linkedin.com/in/stevemiksta/) sits down with Christopher Gersch (https://www.linkedin.com/in/christophergersch/), Founder and CEO of Verde Solutions LLC (https://www.linkedin.com/company/verde-solutions-llc/) and RxSun (https://www.linkedin.com/company/rxsun/), Co-Founder and President of Navigate Power (https://www.linkedin.com/company/navigate-power/), Founder, Chairman, and CEO of Altimus Capital LLC (http://www.altimuscapital.com/), to discuss battery storage financing, renewable energy development, and the changing role of people in an AI-enabled workplace. They explore Chris’s path from derivatives trading to energy projects, the importance of customer trust and operational leadership, and how organizations can use AI without losing human accountability or culture. Christopher shares how his experience in commodities and energy trading led him to build businesses that help customers manage energy costs and develop onsite generation and storage projects. He reflects on learning through early setbacks, building teams around complementary strengths, and leading with self-reflection, balance, self-confidence, and humility as technology reshapes work. Key Takeaways Build trust with an early customer by executing on a clear value proposition and doing what is right for them. Reduce leadership bottlenecks by hiring capable operators, giving them decision-making authority, and learning from mistakes together. Use accountability, clear goals, and transparency to keep growing organizations aligned. Treat AI as a tool that requires human intent, oversight, and validation rather than as a replacement for leadership. Help employees apply their operational knowledge to design and oversee AI-enabled processes. Pair business growth with self-reflection, balance, confidence, and humility to make better long-term decisions. Episode Timestamps [00:00] - Teaser [01:42] - Chris Gersch’s entrepreneurial journey and the launch of Blox Capital [06:23] - The problem Blox Capital solves and how it fits into his portfolio of companies [12:21] - Building and maintaining culture while scaling and managing rapid change [16:20] - From derivatives trading to AI: similarities between automation, machine learning, and decision-making [21:26] - How AI and automation are changing trading and where human traders still create value [34:06] - Leadership, human agency, and the four principles Chris believes leaders need [11:20] - Building culture through delegation and accountability [15:34] - Machine learning, trading, and complex decision-making [24:32] - Human intent in AI-enabled workplaces [27:37] - Redesigning roles around employee knowledge and AI [44:52] - Chris’s vision for growth, community impact, and family Disclosure: Portions of this episode (such as the introduction or promotional segments) use AI-generated voice narration produced under human editorial review. 🔗 Connect with the Guest Christopher Gersch: 👉 LinkedIn: (http://linkedin.com/christophergirsh)https://www.linkedin.com/in/christophergersch/ (https://www.linkedin.com/in/christophergersch/) 🔗 Connect with the Guest Companies: 👉 Verde Solutions - LinkedIn: https://www.linkedin.com/company/verde-solutions-llc/about/ (https://www.linkedin.com/company/verde-solutions-llc/about/) 👉 Verde Solutions - Website: http://www.verdesolutions.com/ (http://www.verdesolutions.com/) 👉 RxSun - LinkedIn: https://www.linkedin.com/company/rxsun/ (https://www.linkedin.com/company/rxsun/) 👉 RxSun - Company Website: http://www.rxsun.com/ (http://www.rxsun.com/) 👉 Navigate Power - LinkedIn: https://www.linkedin.com/company/navigate-power/ (https://www.linkedin.com/company/navigate-power/) 👉 Navigate Power - Company Website: http://www.navigatepower.com/ (http://www.navigatepower.com/) 👉 Altimus Capital LLC - LinkedIn: https://www.linkedin.com/company/altimus-capital-llc/ (https://www.linkedin.com/company/altimus-capital-llc/) 👉 Altimus Capital LLC - Company Website: http://www.altimuscapital.com/ (http://www.altimuscapital.com/) 🔗Follow the podcast: 👉Spotify: (https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8)https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8 (https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8) 👉Apple Podcasts: (https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216)https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216 (https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216) 👉 YouTube: (https://www.youtube.com/@opptyunlimited9222)https://www.youtube.com/@opptyunlimited9222 (https://www.youtube.com/@opptyunlimited9222) 🔗 Connect with the Host Steve Miksta: 👉 LinkedIn: (https://www.linkedin.com/in/stevemiksta/)https://www.linkedin.com/in/stevemiksta/ (https://www.linkedin.com/in/stevemiksta/) 🔗 Connect with the Host Company, Oppty Unlimited: 👉 LinkedIn: (https://www.linkedin.com/company/opptyunlimited/)https://www.linkedin.com/company/opptyunlimited/ (https://www.linkedin.com/company/opptyunlimited/) 👉 Website: (https://www.opptyunlimited.com/)https://www.opptyunlimited.com/ (https://www.opptyunlimited.com/)

6. 

   26 Aug 2026

   Stop Underpricing Your Business and Start Charging for Customer Outcomes with Brian Doyle

   In this episode of Leaders of the WoT, Host Steve Miksta (https://www.linkedin.com/in/stevemiksta) sits down with Brian Doyle (https://www.linkedin.com/in/brianadoyle/), President and CEO of Holden Advisors (https://holdenadvisors.com/), and Executive Education Professor at Rutgers Business School (http://business.rutgers.edu/), to discuss value-based pricing, customer research, negotiation, and the role of AI in pricing engagements. Brian explains how organizations can identify the value they create, set prices accordingly, and introduce pricing changes while retaining key customers. Brian draws on his path from Air Force pilot to roles at GE and Holden Advisors to explain why businesses need both quantitative data and customer conversations to understand value. He emphasizes alignment on business goals, clear outcome metrics, careful change management, and using AI to support human judgment rather than replace it. Key Takeaways Interview customers about the outcomes they receive to quantify value before setting prices. Pair pricing strategy with a rollout plan that prepares teams to address customer objections. Use a third party, open-ended questions, and confidentiality to gather candid customer feedback. Define why the organization is using pricing or AI before selecting tools or pursuing solutions. Move from time-and-materials pricing toward outcome-based pricing when the metric and baseline are clear. Test pricing changes with less-profitable customers, use their feedback, and refine the approach before broader rollout. Episode Timestamps [00:00] - Teaser [03:44] - Brian’s Air Force career and transition to GE and consulting [05:21] - The Value of an Outside Perspective [07:46] - Defining and Communicating Business Value [10:41] - Creating Value Through Customer Interactions [11:21] - Building Trust and Safety with Customers [12:54] - How AI Is Changing Consulting and Pricing [16:13] - Alignment and Shared Understanding in the AI Era [18:04] - Understanding the Purpose Behind AI [24:48] - Aligning Outcome-Based Pricing with Customer Behavior [27:48] - Incorporating Feedback [33:58] - Where to connect with Brian and Holden Advisors Disclosure: Portions of this episode (such as the introduction or promotional segments) use AI-generated voice narration produced under human editorial review. 🔗 Connect with the Guest Brian Doyle: 👉 LinkedIn - Brian Doyle:https://www.linkedin.com/in/brianadoyle/ (https://www.linkedin.com/in/brianadoyle/) 🔗 Connect with the Guest Company: 👉 LinkedIn - Holden Advisors:https://www.linkedin.com/company/holden-advisors/ (https://www.linkedin.com/company/holden-advisors/) 👉 Website - Holden Advisors: (https://holdenadvisors.com)https://holdenadvisors.com (https://holdenadvisors.com) 🔗Follow the podcast: 👉Spotify: (https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8)https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8 (https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8) 👉Apple Podcast: (https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216)https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216 (https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216) 👉 YouTube: (https://www.youtube.com/@opptyunlimited9222)https://www.youtube.com/@opptyunlimited9222 (https://www.youtube.com/@opptyunlimited9222) 🔗 Connect with the Host Steve Miksta: 👉 LinkedIn: (https://www.linkedin.com/in/stevemiksta/)https://www.linkedin.com/in/stevemiksta/ (https://www.linkedin.com/in/stevemiksta/) 🔗 Connect with the Host Company, Oppty Unlimited: 👉 LinkedIn: (https://www.linkedin.com/company/opptyunlimited/)https://www.linkedin.com/company/opptyunlimited/ (https://www.linkedin.com/company/opptyunlimited/) 👉 Website: (https://www.opptyunlimited.com/)https://www.opptyunlimited.com/ (https://www.opptyunlimited.com/)

7. 

   19 Aug 2026

   Why Do The Best Employees Struggle Under Traditional Management with Sal Fierro

   In this episode of Leaders of the Workplace of Tomorrow, Host Steve Miksta (https://www.linkedin.com/in/stevemiksta/) sits down with Sal Fierro (https://www.linkedin.com/in/salfierroo/), founder of Energy Invest Corp (https://energyinvest.us/), to discuss building a younger, international team in oil and gas, leading across cultures, and using AI to improve coaching and feedback. They explore Sal’s path from Mexico to West Texas, why the oil and gas industry needs younger professionals, how he gives team members room to experiment, and how curiosity and education shape Energy Invest’s client relationships. Sal shares how his entrepreneurial mindset, early exposure to West Texas oil and gas, and experience growing teams shaped his approach to leadership. He explains why leaders should support people through failure, give them room to develop their own methods, lead client conversations with education and curiosity, and use AI as an objective tool for improving performance across distributed teams. Key Takeaways Build teams around diverse cultures, locations, and perspectives to strengthen problem-solving and daily execution. Give inexperienced team members clear boundaries, then let them experiment, fail fast, and learn from the results. Explain the bigger reason behind the work so people can take ownership instead of simply following instructions. Lead sales conversations with education, intention, and genuine curiosity before moving into specific solutions. Choose clients and business relationships based on trust, shared stories, and the ability to enjoy the conversation. Use AI to make coaching more objective, reduce emotional friction, and scale feedback across teams. Episode Timestamps [00:00] - Trailer [01:29] - Introduction to guest Sal Fierro & his background [02:08] - Sal’s Background [06:37] - Sal’s entrepreneurial path and noticing outdated industry methods [08:56] - The different approach to building a team [12:04] - Advice to another business owner [17:36] - An example to better understand the fail-fast approach [21:02] - Energy Invest’s client approach: education, intention, and curiosity [24:36] - How AI is changing sales, coaching, and client feedback [31:01] - Energy Invest’s plans for middle management, local hiring, and broader cultural reach Disclosure: Portions of this episode (such as the introduction or promotional segments) use AI-generated voice narration produced under human editorial review. 🔗 Connect with the Guest Sal Fierro: 👉 LinkedIn - Sal Fierro: https://www.linkedin.com/in/salfierroo/ (https://www.linkedin.com/in/salfierroo/) 🔗 Connect with the Guest Company: 👉 Website - Energy Invest Corp: (http://energyinvest.us)energyinvest.us (http://energyinvest.us) 👉 LinkedIn - Energy Invest Corp:https://www.linkedin.com/company/energy-invest-corp/ (https://www.linkedin.com/company/energy-invest-corp/) 🔗Follow the podcast: 👉Spotify: (https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8)https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8 (https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8) 👉Apple Podcast: (https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216)https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216 (https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216) 👉 YouTube: (https://www.youtube.com/@opptyunlimited9222)https://www.youtube.com/@opptyunlimited9222 (https://www.youtube.com/@opptyunlimited9222) 🔗 Connect with the Host Steve Miksta: 👉 LinkedIn: (https://www.linkedin.com/in/stevemiksta/)https://www.linkedin.com/in/stevemiksta/ (https://www.linkedin.com/in/stevemiksta/) 🔗 Connect with the Host Company, Oppty Unlimited: 👉 LinkedIn: (https://www.linkedin.com/company/opptyunlimited/)https://www.linkedin.com/company/opptyunlimited/ (https://www.linkedin.com/company/opptyunlimited/) 👉 Website: (https://www.opptyunlimited.com/)https://www.opptyunlimited.com/ (https://www.opptyunlimited.com/)

8. 

   12 Aug 2026

   Why Do Founders Keep Losing Deals, Even When They Have Great Products with Stephen Steers

   In this episode of Leaders of the WoT, Host Steve Miksta (https://www.linkedin.com/in/stevemiksta/) sits down with Stephen Steers (https://www.linkedin.com/in/stephen-steers/), President of Steers Consulting Group (https://www.stephensteers.com/), program facilitator and trainer at Mindracer Consulting (https://www.linkedin.com/company/mindracernyc), mentor at TinySeed (https://www.linkedin.com/company/tinyseed/), and author of Superpower Storytelling, to discuss sales strategy, context, storytelling, and how organizations can build trust through clearer messaging. They cover Stephen’s move from construction into sales, the gaps he saw in startup sales training, his Context Selling methodology, and how AI raises the need for better human intent and stronger context. Stephen shares how early experiences selling ice pops, T-shirts, and furniture shaped his view of business before a near-miss accident in construction pushed him toward entrepreneurship. He explains why sales teams need training, shared context, measurable outcomes, and authentic founder stories, while also connecting his consulting work to lessons from standup comedy, iteration, and accountability. Key Takeaways Strong sales systems need clear training and context, not just a list of prospects and a request to book meetings. Buyers respond to outcomes and stakes such as revenue, savings, efficiency, or risk reduction more than product features. Founders and leaders can build trust by sharing the real mission and human story behind the business. A reverse sales demo helps teams establish current reality before choosing sales coaching, consulting, or training. AI can speed up research, summaries, proposals, and iteration, but people still need experience to judge outputs. Human intent drives AI value; better context and deliberate execution improve each next iteration. Episode Timestamps [00:00] - Trailer [01:45] - Stephen’s sales origin story in Jamaica, Queens [03:05] - Construction work on major New York projects and a near-miss accident [05:28] - Starting as an SDR with no training and learning through cold calls [06:20] - Working remotely and learning sales process from Scott Sambucci [08:09] - Seeing broken sales systems through limited training and startup patterns [09:37] - Selling outcomes instead of features and making stakes measurable [12:05] - Clarifying Superpower Storytelling and the Context Selling methodology [16:31] - Starting client engagements with a reverse sales demo and sales elevation roadmap [21:23] - AI as a tool that requires experience, judgment, and context [28:51] - Where to find Stephen’s resources, book, and LinkedIn Disclosure: Portions of this episode (such as the introduction or promotional segments) use AI-generated voice narration produced under human editorial review. Find Stephen Steers' resources on book writing, sales calls, and discovery: https://stephensteers.com (https://stephensteers.com) 🔗 Connect with the Guest Stephen Steers: 👉 LinkedIn: https://www.linkedin.com/in/stephen-steers/ (https://www.linkedin.com/in/stephen-steers/) 🔗 Connect with the Guest Companies: 👉 Steers Consulting Group - Website: https://www.stephensteers.com/ (https://www.stephensteers.com/) 👉 Steers Consulting Group - LinkedIn: https://www.linkedin.com/company/steers-consulting-group/ (https://www.linkedin.com/company/steers-consulting-group/) 👉 Mindracer Consulting - Website: https://www.mindracerconsulting.com/ (https://www.mindracerconsulting.com/) 👉 Mindracer Consulting - LinkedIn: https://www.linkedin.com/company/mindracernyc (https://www.linkedin.com/company/mindracernyc) 👉 TinySeed - Website: https://tinyseed.com/ (https://tinyseed.com/) 👉 TinySeed - LinkedIn: https://www.linkedin.com/company/tinyseed (https://www.linkedin.com/company/tinyseed) 🔗Follow the podcast: 👉Spotify: https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8 (https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8) 👉Apple Podcast: https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216 (https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216) 👉 YouTube: https://www.youtube.com/@opptyunlimited9222 (https://www.youtube.com/@opptyunlimited9222) 🔗 Connect with the Host Steve Miksta: 👉 LinkedIn: (https://www.linkedin.com/in/stevemiksta/)https://www.linkedin.com/in/stevemiksta/ (https://www.linkedin.com/in/stevemiksta/) 🔗 Connect with the Host Company, Oppty Unlimited: 👉 LinkedIn: (https://www.linkedin.com/company/opptyunlimited/)https://www.linkedin.com/company/opptyunlimited/ (https://www.linkedin.com/company/opptyunlimited/) 👉 Website: (https://www.opptyunlimited.com/)https://www.opptyunlimited.com/ (https://www.opptyunlimited.com/)

9. 

   5 Aug 2026

   People Are Paid to Think but Cannot Think Clearly to Make Decisions at Work - Julian Chapman

   In this episode of the Leaders of the Workplace of Tomorrow Podcast, Host Steve Miksta (https://www.linkedin.com/in/stevemiksta/) sits down with Julian Chapman (https://www.linkedin.com/in/julian-c-chapman/), President of Forrest & Company Limited (https://www.linkedin.com/company/forrest-&-company/) and Managing Director of SIRA International Risk Advisors (https://www.linkedin.com/company/sira-international-risk-advisors/), to discuss skillful thinking, leadership, and the future of work. Together, they explore how Julian moved from military leadership into business consulting, how thinking frameworks help people make better decisions, and why clear roles, shared language, and intentional use of AI are essential for building stronger teams and more effective organizations. Julian shares his journey from joining the Army Reserve at 17 to leading Forrest & Company as a business consultant. He explains how thinking frameworks help people make better decisions, why role clarity and a shared language improve teamwork, and how leaders can create stronger organizations by combining skillful thinking, accountability, and the intentional use of AI. Key Takeaways How thinking frameworks help people make better decisions by using a clear and repeatable process instead of relying on personal habits. Why role clarity, accountability, and decision authority are essential for improving teamwork and organizational performance. The value of using a shared language for thinking so teams can communicate better, solve problems faster, and build trust. How balancing facts, what should be done, and new possibilities leads to stronger decisions and avoids common thinking mistakes. Why leaders should use AI with clear intent, asking better questions and staying accountable for the results it produces. The importance of skillful thinking, strong leadership, and continuous learning as organizations prepare for the future of work. Episode Timestamps [00:00] - Teaser [00:05] - Introduction to Julian Chapman [00:35] - Julian’s 34-year military journey and transition into corporate training and leadership consulting [03:13] - Universities teach what to think, not how to think - introducing decision-making frameworks [07:33] - Thinking is the ultimate diversity; no two people share the same thinking profile [09:44] - Phillips' innovation challenge and how new ideas hit organizational walls [14:09] - Three directions of intentionality: Right (should be), True (is), and New (could be) [18:40] - Intent becomes critical as execution gets automated; AI is a tool, not a replacement [22:19] - Intent becomes critical as execution gets automated; AI is a tool, not a replacement [25:25] - Human accountability for AI outputs; role clarity and consequences drive performance [28:50] - Thinking tools drive efficiency; profiling builds trust [31:13] - Serving C-suite and mid-management; where to find Julian and his book Get Julian Chapman's book Managerial Leadership Journey: An Unconventional Business Pursuit on Amazon: https://www.amazon.com/Managerial-Leadership-Journey-Unconventional-Business/dp/1642253316 (https://www.amazon.com/Managerial-Leadership-Journey-Unconventional-Business/dp/1642253316) 🔗 Connect with the Guest Julian Chapman: 👉 LinkedIn: https://www.linkedin.com/in/julian-c-chapman/ (https://www.linkedin.com/in/julian-c-chapman/) 🔗 Connect with the Guest Companies: 👉 LinkedIn - Forrest & Company Limited: https://www.linkedin.com/company/forrest-&-company/ (https://www.linkedin.com/company/forrest-&-company/) 👉 Website - Forrest & Company Limited: https://www.forrestandco.com/ (https://www.forrestandco.com/) 👉 LinkedIn - SIRA International Risk Advisors: https://www.linkedin.com/company/sira-international-risk-advisors/ (https://www.linkedin.com/company/sira-international-risk-advisors/) 👉 Website - SIRA International Risk Advisors: https://www.sirainc.com/ (https://www.sirainc.com/) 🔗Follow the podcast: 👉Spotify: https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8 (https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8) 👉Apple Podcast: https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216 (https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216) 👉 YouTube: https://www.youtube.com/@opptyunlimited9222 (https://www.youtube.com/@opptyunlimited9222) 🔗 Connect with the Host Steve Miksta: 👉 LinkedIn: https://www.linkedin.com/in/stevemiksta/ (https://www.linkedin.com/in/stevemiksta/) 🔗 Connect with the Host Company, Oppty Unlimited: 👉 LinkedIn: https://www.linkedin.com/company/opptyunlimited/ (https://www.linkedin.com/company/opptyunlimited/) 👉 Website: https://www.opptyunlimited.com/ (https://www.opptyunlimited.com/)

10. 

    29 Jul 2026

    How to Pay Less Tax Legally Using the Same Strategies as the Rich with Chris Shockowitz

    In this episode of the Leaders of the Workplace of Tomorrow Podcast, Host Steve Miksta (https://www.linkedin.com/in/stevemiksta/) sits down with Chris Shockowitz (https://www.linkedin.com/in/christopher-shockowitz/), Chief Operating Officer and Chief Executive Officer at Defertax.com (https://www.linkedin.com/company/defertax-com/), to discuss tax planning, business growth, and the value of human relationships in financial services. Together, they explore how Chris moved from technology leadership at Intel into tax and wealth advising, how tax strategies can help people reduce or delay major tax bills, and why strong systems, trusted experts, and clear education are essential for serving clients and building a growing advisory business. Chris shares his journey from hands-on jobs and technology leadership at Intel to tax planning and wealth advising. He explains how clear education can help people understand their tax options, why strong systems and trusted professional networks matter, and how advisors can create more value by combining tax strategies, human relationships, and a clear focus on each client’s goals. Key Takeaways -How to determine whether a property sale, business sale, or income event creates a real tax problem before choosing a strategy. -Why understanding the client’s goal for the money changes which tax reduction, deferral, or elimination strategy may fit. -The reason tax planning often fails is when CPAs, attorneys, brokers, and advisors work in separate silos. -How chaining multiple strategies can create outcomes that a single familiar tool, such as a 1031 exchange, may not allow directly. -Why people, process, and tools matter when building a financial advisory business that can scale without losing service quality. -The role human trust still plays in tax strategy and investment advising, even as AI becomes useful for analysis and business indicators. Episode Timestamps [00:00] - Teaser [01:15] - Intro to Chris Shockowitz and his path from technology to tax planning [03:37] - Chris joins Intel in the '90s and runs large-scale tech projects [05:04] - Selling a property leads to meeting his business partner and saving $1.2M in taxes [09:50] - First step: determine if the client actually has a tax problem [12:06] - Example: Indirect 1031 exchange to buy a primary residence tax-free [13:50] - Making wealthy people’s tax strategies available to the average person [16:45] - Save a client $1M in taxes, they’ll trust you with their money [19:49] - Agile development methodology and team assignment [24:00] - Why the human element and trust beat AI in financial advice [27:14] - Steve’s take on organizations that take shortcuts with AI [30:43] - Growth goals: 400+ trainees, 100 franchisees, $3B AUM by 2030 Connect with Chris Shockowitz directly and choose a time on his calendar: https://www.defertax.com/tax-deferral-consultants/chris-shockowitz (https://www.defertax.com/tax-deferral-consultants/chris-shockowitz) 🔗 Connect with the Guest Chris Shockowitz: 👉 LinkedIn: https://www.linkedin.com/in/christopher-shockowitz/ (https://www.linkedin.com/in/christopher-shockowitz/) 👉 Facebook: https://www.facebook.com/chris.shockowitz/ (https://www.facebook.com/chris.shockowitz/) 👉Instagram: https://www.instagram.com/shockerces/ (https://www.instagram.com/shockerces/) 🔗 Connect with the Guest Companies: 👉 LinkedIn - Defertax.com: https://www.linkedin.com/company/defertax-com/ (https://www.linkedin.com/company/defertax-com/) 👉 Website - Defertax.com: https://defertax.com (https://defertax.com) 🔗Follow the podcast: 👉Spotify: https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8 (https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8) 👉Apple Podcast: https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216 (https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216) 👉 YouTube: https://www.youtube.com/@opptyunlimited9222 (https://www.youtube.com/@opptyunlimited9222) 🔗 Connect with the Host Steve Miksta: 👉 LinkedIn: https://www.linkedin.com/in/stevemiksta/ (https://www.linkedin.com/in/stevemiksta/) 🔗 Connect with the Host Company, Oppty Unlimited: 👉 LinkedIn: https://www.linkedin.com/company/opptyunlimited/ (https://www.linkedin.com/company/opptyunlimited/) 👉 Website: https://www.opptyunlimited.com/ (https://www.opptyunlimited.com/)

11. 

    15 Jul 2026

    The Subconscious Blocks for Leaders to Unlock Influence and Scale Teams with Joanna Horton McPherson

    In this episode of the Leaders of the Workplace of Tomorrow Podcast, host Steve Miksta (https://www.linkedin.com/in/stevemiksta/) sits down with Joanna Horton McPherson (https://www.linkedin.com/in/joanna-horton-mcpherson/), Limited Partner at Stage 2 Capital (https://www.linkedin.com/company/stage-2-capital/), Founder and Master Coach of The True Influence Method: Leading from the Stage (https://www.linkedin.com/company/mywomenofinfluence/), to discuss authentic leadership, personal transformation, and the power of finding your true voice. Together, they explore how subconscious beliefs shape leadership, the importance of psychological safety, and how leaders can create greater impact by embracing their unique strengths, building trust, and leading with purpose in a rapidly changing world. Joanna shares her journey from acting, education, and personal growth to creating the True Influence Method and helping leaders find their authentic voice. She explains how subconscious beliefs shape confidence and leadership, why psychological safety is essential for growth, and how leaders can build trust, strengthen communication, and create greater impact by embracing their unique strengths and purpose. Key Takeaways Authenticity Builds Influence: True leadership starts with understanding and expressing your authentic self. Subconscious Beliefs Shape Growth: Hidden stories and beliefs can impact confidence, leadership, and communication. Psychological Safety Matters: People perform better when they feel valued, respected, and heard. Purpose Creates Impact: A clear purpose helps leaders inspire others and build stronger teams. Vulnerability Builds Trust: Honest conversations create deeper connections and stronger workplace relationships. Human Connection Remains Essential: Technology can support growth, but meaningful leadership depends on people. Episode Timestamps [00:00] - Teaser [01:16] - Intro to Joanna Horton McPherson & the True Influence Method [02:34] - The power of perspective and subconscious blocks [05:22] - The breakthrough process and finding your life purpose [07:35] - Joanna's journey and why she serves "misfit" leaders [13:07] - Why the old leadership model is failing [18:39] - The paradox of "true influence" and letting go [24:50] - Why leaders should focus on people, not AI tools [28:33] - Joanna's view on AI and human connection [31:05] - Joanna's personal story: from struggle to acting to coaching [35:24] - How subconscious stories form in childhood [40:33] - Moving from closed to open systems in leadership [42:47] - Upcoming retreat, ABC show, and Forbes opportunities [46:36] - How to connect with Joanna and join her monthly events 🔗 Connect with the Guest Joanna Horton McPherson: 👉 LinkedIn: https://www.linkedin.com/in/joanna-horton-mcpherson/ (https://www.linkedin.com/in/joanna-horton-mcpherson/) 🔗 Connect with the Guest Companies: 👉 LinkedIn - Stage 2 Capital: https://www.linkedin.com/company/stage-2-capital/ (https://www.linkedin.com/company/stage-2-capital/) 👍 LinkedIn - The True Influence Method: Leading from the Stage: https://www.linkedin.com/company/mywomenofinfluence/ (https://www.linkedin.com/company/mywomenofinfluence/) 👉 Website - Stage 2 Capital: https://www.stage2.capital/ (https://www.stage2.capital/) 👍 Website - The True Influence Method: Leading from the Stage: https://trueinfluencemethod.com/ (https://trueinfluencemethod.com/) 👉 Portfolio: https://joannahortonmcpherson.com/ (https://joannahortonmcpherson.com/) 🔗Follow the podcast: 👉Spotify: https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8 (https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8) 👉Apple Podcast: https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216 (https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216) 👉 YouTube: https://www.youtube.com/@opptyunlimited9222 (https://www.youtube.com/@opptyunlimited9222) 🔗 Connect with the Host Steve Miksta: 👉 LinkedIn: https://www.linkedin.com/in/stevemiksta/ (https://www.linkedin.com/in/stevemiksta/) 🔗 Connect with the Host Company, Oppty Unlimited: 👉 LinkedIn: https://www.linkedin.com/company/opptyunlimited/ (https://www.linkedin.com/company/opptyunlimited/) 👉 Website: https://www.opptyunlimited.com/ (https://www.opptyunlimited.com/)

12. 

    8 Jul 2026

    How Service Business Owners Scale Revenue Using Data Systems, KPI Tracking & AI - Robert Cain

    In this episode of the Leaders of the Workplace of Tomorrow Podcast, host Steve Miksta (https://www.linkedin.com/in/stevemiksta/) sits down with Robert Cain (https://www.linkedin.com/in/robertcainaz/), Owner of Automation Invasion (https://www.linkedin.com/company/automation-invasion/), to discuss how data-driven marketing, automation, AI, and business systems are helping service-based companies grow and operate more efficiently. Together, they explore the importance of KPI tracking, accountability, marketing ROI, and how business owners can use technology, automation, and AI solutions to improve lead conversion, streamline operations, and scale their organizations with confidence. Robert shares his journey from Salesforce consulting and marketing leadership to building Automation Invasion and helping service-based businesses grow through technology and data. He explains how working closely with business owners shaped his approach to KPI tracking, accountability, and revenue growth, and why automation, AI, and practical business systems are helping companies improve lead conversion, streamline operations, and scale more effectively. Key Takeaways Data Drives Decisions: Better data leads to smarter business choices. Accountability Matters: KPI tracking keeps teams focused and aligned. Marketing Needs ROI: Success comes from measuring results, not guessing. Automation Increases Efficiency: Technology helps reduce manual work and improve operations. AI Enhances Growth: AI can improve lead conversion and customer engagement. Partnership Creates Success: Regular communication helps businesses grow faster. Episode Timestamps [00:00] - Teaser [01:28] - Robert introduces his businesses and entrepreneurial journey [04:53] - Why most businesses struggle with data and analytics [07:14] - Robert's approach as a fractional CMO [11:40] - The importance of client accountability and commitment [16:40] - Using industry experience to solve problems faster [20:33] - Building confidence through experience and feedback [21:59] - Robert's approach to AI implementation and oversight [25:03] - Launching Thank You For Calling.ai and AI voice assistants Connect with the Guest Robert Cain: 👉 LinkedIn: https://www.linkedin.com/in/robertcainaz/ (https://www.linkedin.com/in/robertcainaz/) 🔗 Connect with the Guest Companies: 👉 LinkedIn - Automation Invasion: https://www.linkedin.com/company/automation-invasion (https://www.linkedin.com/company/automation-invasion) 👉 Website - Automation Invasion: https://www.automationinvasion.com/ (https://www.automationinvasion.com/) 👉 Email: robert@automationinvasion.com (mailto:robert@automationinvasion.com) 👉 Twitter/X - Automation Invasion: https://x.com/AIOnlineAgency (https://x.com/AIOnlineAgency) 👉 Facebook - Automation Invasion: https://www.facebook.com/automationinvasionagency (https://www.facebook.com/automationinvasionagency) 🔗Follow the podcast: 👉Spotify: https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8 (https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8) 👉Apple Podcast: https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216 (https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216) 🔗 Connect with the Host Steve Miksta: 👉 LinkedIn: https://www.linkedin.com/in/stevemiksta/ (https://www.linkedin.com/in/stevemiksta/) 🔗 Connect with the Host Company, Oppty Unlimited: 👉 LinkedIn: https://www.linkedin.com/company/opptyunlimited/ (https://www.linkedin.com/company/opptyunlimited/) 👉 Website: https://www.opptyunlimited.com/ (https://www.opptyunlimited.com/) 👉 YouTube: https://www.youtube.com/@opptyunlimited9222 (https://www.youtube.com/@opptyunlimited9222)

13. 

    1 Jul 2026

    The Self-Learning Skills for Parents to Raise Future-Ready Kids Using Curiosity & AI - Andrew Collins

    In this episode of the Leaders of the Workplace of Tomorrow Podcast, host Steve Miksta (https://www.linkedin.com/in/stevemiksta/) sits down with Andrew Collins (https://www.linkedin.com/in/andrew-collins-1620931/), President & CEO at New Learning Ventures, Inc (https://www.linkedin.com/company/new-learning-ventures-inc/), and Managing Director at Acton Academy Phoenix (https://www.linkedin.com/company/acton-academy-phoenix/), to discuss how learner-driven education, curiosity, personal responsibility, and real-world experiences are preparing young people for success in an AI-powered future. Together, they explore the Hero’s Journey approach to learning, the importance of autonomy and purpose, and how schools can help learners develop the skills needed to thrive in a rapidly changing world. Andrew shares his journey from teaching elementary school through Teach For America to becoming an education entrepreneur and leader at Acton Academy Phoenix. He explains how becoming a father helped shape his vision for learner-driven education, why Acton focuses on curiosity, responsibility, and real-world learning, and how learners use goal setting, leadership, and AI tools to build skills for the future. Key Takeaways Learner Ownership Drives Growth: Learners set goals, manage their time, and take responsibility for their progress. Curiosity Fuels Learning: Asking questions and exploring interests helps learners adapt and grow in a changing world. Real-World Experience Matters: Projects, apprenticeships, and entrepreneurship help learners build practical skills. Character is a Competitive Advantage: Empathy, grit, leadership, and accountability are developed alongside academics. AI Supports Better Learning: Learners use AI as a tool for feedback, creativity, and faster learning. Purpose Creates Motivation: Autonomy, mastery, and meaningful work help learners stay engaged and motivated. Episode Timestamps [00:00] - Teaser [01:17] - Andrew shares how teaching led him into education reform [03:10] - Becoming a father changed Andrew's view of education [05:26] - Why traditional education no longer fits today's world [08:33] - The Hero's Journey and the three challenges learners face [11:16] - How learners set goals and track academic progress [13:43] - Fitness, feedback, and the value of mixed-age play [15:09] - Real-world learning through afternoon quests [17:36] - Acton's three pillars: learn, do, and be [20:22] - The ICY framework for personal growth and accountability [24:05] - Why curiosity and grit matter in the AI era [27:26] - Autonomy, mastery, and purpose in learner motivation [32:15] - How learners use AI as a learning tool [36:38] - Future plans for Acton Phoenix [40:16] - Children's Business Fair and how to connect with Acton Phoenix 🔗 Connect with the Guest Andrew Collins: 👉 LinkedIn: https://www.linkedin.com/in/andrew-collins-1620931/ (https://www.linkedin.com/in/andrew-collins-1620931/) 🔗 Connect with the Guest Companies: 👉 LinkedIn - New Learning Ventures, Inc: https://www.linkedin.com/company/new-learning-ventures-inc/ (https://www.linkedin.com/company/new-learning-ventures-inc/) 👉 LinkedIn - Acton Academy Phoenix: https://www.linkedin.com/company/acton-academy-phoenix/ (https://www.linkedin.com/company/acton-academy-phoenix/) 👉 Website - New Learning Ventures, Inc: https://www.newlearningventures.org/ (https://www.newlearningventures.org/) 👉 Website - Acton Academy Phoenix: https://www.actonphx.org/ (https://www.actonphx.org/) 👉 Email: andrew@actonphx.org (mailto:andrew@actonphx.org) 👉 Instagram - Acton Academy Phoenix: https://www.instagram.com/actonphx/ (https://www.instagram.com/actonphx/) 👉 Facebook - Acton Academy Phoenix: https://www.facebook.com/actonphx/ (https://www.facebook.com/actonphx/) 📍 Come explore Acton Phoenix – 40th Street, north of Camelback (near Biltmore/Arcadia). 🔗Follow the podcast: 👍YouTube: https://www.youtube.com/@opptyunlimited (https://www.youtube.com/@opptyunlimited) 👉Spotify: https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8 (https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8) 👉Apple Podcast: https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216 (https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216) 🔗 Connect with the Host Steve Miksta: 👉 LinkedIn: https://www.linkedin.com/in/stevemiksta/ (https://www.linkedin.com/in/stevemiksta/) 👉 YouTube: https://www.youtube.com/@opptyunlimited9222 (https://www.youtube.com/@opptyunlimited9222) 🔗 Connect with the Host Company, Oppty Unlimited: 👉 LinkedIn: https://www.linkedin.com/company/opptyunlimited/ (https://www.linkedin.com/company/opptyunlimited/) 👉 Website: https://www.opptyunlimited.com/ (https://www.opptyunlimited.com/)

14. 

    24 Jun 2026

    How to Scale a Small Business with Systems Automation and AI for Faster Growth with Rich Flanagan

    In this episode of the Leaders of the Workplace of Tomorrow podcast, host Steve Miksta (https://www.linkedin.com/in/stevemiksta/) sits down with Rich Flanagan (https://www.linkedin.com/in/rich-flanagan-virtualsecuritymonitoring/), Executive Vice President/Partner at Centralized Vision-Virtual Safety & Security Monitoring (https://www.linkedin.com/company/centralized-vision/), to discuss how technology, AI, automation, and strong internal systems are reshaping the future of workplace operations. Rich shares his journey from more than 20 years in the mortgage industry to helping grow Centralized Vision into a national security operations center. He explains how the company shifted from direct customer work to a partner-focused model, built stronger processes through Salesforce, developed its own internal platform called VIC, and used automation to support major growth. Key Takeaways AI Raises the Standard for Human Performance: AI gives companies better data and stronger alerts, but people still play a key role in making smart decisions and delivering the right customer experience. Strong Systems Make Growth Possible: Centralized Vision invested heavily in workflows, Salesforce, automation, and its own VIC platform, allowing the company to launch large projects faster and with more confidence. Technology Works Best When Teams Are Involved: Rich explains that team buy-in comes from feedback, collaboration, and letting employees feel part of the solution instead of forcing systems onto them. Automation Gives Employees More Freedom: Tools like ClickUp help remove mental clutter, track responsibilities, and give leaders better visibility without making employees feel overly managed. AI Training Can Improve Consistency: Centralized Vision is using AI-based training content and avatars to make onboarding more consistent, easier to update, and easier to scale. Businesses Need a Practical AI Strategy: Rich warns against rushing into every new AI tool. His approach is to test carefully, research deeply, and implement technology that solves long-term problems. Episode Timestamps [00:00:00] – Introduction to Rich Flanagan and Centralized Vision: Steve welcomes Rich and asks about his background, career path, and current work. [00:05:58] – How AI Is Reshaping Operations: Rich explains how AI is driving efficiency, changing workforce strategies, and pushing companies to constantly improve their operations. [00:09:36] – Building Efficient Systems and Workflows: Rich explains how Centralized Vision improved onboarding, automation, forecasting, and team workflows to support scalable growth. [00:15:13] – Building a Culture That Embraces Technology: Rich discusses how collaboration, accountability, and employee buy-in are essential when implementing new technology and scaling a growing business. [00:20:45] – Scaling Through Automation and Customer Experience: Rich shares how Centralized Vision uses automation, streamlined processes, and strong partner experiences to support rapid growth and enterprise-level clients. [00:32:38] – Why Businesses Must Lean Into AI: Rich explains how every industry eventually adapts to technological change and why embracing AI is the best way to stay relevant and reduce fear about the future. [00:34:45] – Episode Wrap-Up and Final Thoughts: Steve thanks Rich for joining the podcast as they close the conversation on AI, workplace innovation, and the future of proactive security solutions. 🔗 Connect with the guest Rich Flanagan: 👉 LinkedIn: https://www.linkedin.com/in/rich-flanagan-virtualsecuritymonitoring/ (https://www.linkedin.com/in/rich-flanagan-virtualsecuritymonitoring/) 🔗 Connect with the guest company, Centralized Vision-Virtual Safety & Security Monitoring: 👉 LinkedIn: https://www.linkedin.com/company/centralized-vision/ (https://www.linkedin.com/company/centralized-vision/) 👉 Website: https://www.centralizedvision.com/ (https://www.centralizedvision.com/) 🔗Follow the podcast: 👉Spotify: https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8 (https://open.spotify.com/show/033rjH7T2gSv9KyUs4uC4x?si=db0aed8e99f84fc8) 👉Apple Podcast: https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216 (https://podcasts.apple.com/us/podcast/leaders-of-the-workplace-of-tomorrow/id1896864216) 👉 YouTube: https://www.youtube.com/@opptyunlimited9222 (https://www.youtube.com/@opptyunlimited9222) 🔗 Connect with the Host Steve Miksta: 👉 LinkedIn: https://www.linkedin.com/in/stevemiksta/ (https://www.linkedin.com/in/stevemiksta/) 🔗 Connect with the Host Company, Oppty Unlimited: 👉 LinkedIn: https://www.linkedin.com/company/opptyunlimited/ (https://www.linkedin.com/company/opptyunlimited/) 👉 Website: https://www.opptyunlimited.com/ (https://www.opptyunlimited.com/)

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