by Prashant Handoo
Leadership is a lot like love, it's the little things that matter the most. With this belief as the foundation, this podcast hosts candid conversations with leaders and believers from all walks of life, sharing their perspectives and insights about leadership at work and in life. A new episode, new conversation, new perspective, every Every Thursday, 11 am. 😊
Language
🇺🇲
Publishing Since
8/27/2021
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February 8, 2022
<p>An accomplished business leader with over 30 years of experience in managing and coaching young leaders and getting things done by delivering strategic customer experience initiatives, driving operations excellence, and re-imagining products & services in the airline and airport business.<br> <br> He effectively manages medium to large workforces to deliver outstanding service and operations excellence. He has worked at the top 2 best airlines in the world (Singapore Airlines and Qatar Airways) as well as India’s Jet Airways. Currently, he is the Chief Operating Officer of Bangalore International Airport Limited.<br> <br> Throughout my career, he has effectively blended the 3 P’s of Customer Experience and Operations Excellence- People, Processes, and Performance - to create value for the companies that he has worked with. He engages in a people-oriented management style because he has witnessed its ability to increase employee engagement and drive them to provide outstanding customer experience.<br> <br> He is also passionate about coaching and mentoring young leaders as he loves teaching and it's also what I am very good at.<br> <br> He has extensive experience and skills in the following areas:<br> <br> - Getting Things Done<br> - Customer Experience Strategy & Execution<br> - Service Process Redesign<br> - Customer Journey Excellence<br> - Aviation Commercial Strategy<br> - Marketing and E-Commerce<br> - People Development and Training<br> - Performance Improvement <br> - Delivering Results<br> - Mentoring & Coaching Young Leaders<br> - Building and Nurturing High-Performance Teams<br> <br> He has consistently achieved his company’s business objectives through high-level competency, reliability, and focusing on strategic execution. His scope of work encompassed both B2B and B2C interactions and business dealings.<br> <br> Working overseas and managing multi-cultural teams in the United States, Russia, India, Middle East, Europe, and the Asia Pacific has given him extensive hands-on experience in Customer Service & Customer Experience Innovation, Operations Management, Business Strategy, Sales, Marketing, Human Resources, and Financial Administration.<br> <br> As a leader, he is self-aware with strong personal values and integrity. His leadership focus has always been on results achievement, relationship-building, and creating a vision for teams to strive for. He has spent a lot of time on creating a community of leaders, cultivating collaboration, and encouraging individuals and groups. <br> <br> He has held several senior-level positions, including Chief Commercial Officer and Chief Operating Officer.</p>
February 8, 2022
<p>Senior Vice President and Global Head of HR and other enabling functions at CIGNEX Datamatics. Ankita has over 22 years of progressive experience in managing and leading various aspects of Human Resources spanning across high-paced business domains of ITES. In addition to all functions of HR, Ankita overseas other enabling functions like Administration, Travel, and Resource Management.<br> Ankita holds a Ph.D. in Management and is a Gold Medallist in BBA as well as MBA. She has done HR and Business Strategy-related Executive Management Programmes from IIM-A, ISB- Hyderabad, and XLRI. She is a certified PPA (Thomas Profiling) Practitioner.<br> She has excelled in establishing innovative and competitive initiatives and institutionalizing a strong performance-driven culture at CIGNEX Datamatics which has resulted in the company being certified as a “Great Place to Work 2017-18, 2018-19, 2019-20 & 2020-21”.<br> Recently, she has been awarded amongst Forbes India’s Top 100 Great People Manager by the study conducted by GMI India. Apart from this great recognition, Ankita Singh has also successfully completed one of the most prestigious certifications from Harvard Business School Online – “Sustainable Business Strategy”. <br> Her expertise includes transformational change management and M&A initiatives. She has extensively worked in all facets of HR with a special interest in the field of leadership Development, Organizational Behaviour, Culture Building, and Employee Engagement. <br> She has been recognized in different prestigious platforms for her contribution and excellence in the field of HR and leadership. She was awarded “CHRO of the Year 2020, 2019, 2018 and 2017” “Women Personality of the Year 2019 and 2018 by Femina”, “Business Person of the year 2020, “Most influential Corporate Personality-2019”, “Indian Business Woman of the Year 2019”, “Indian HR Champion of the year 2019”, “Women Leader of the year 2019”, “Inspiring personality of the year 2019”, “Most Influential HR Leader of the year 2019” “Best employee engagement project designer of the year 2019” just to name a few.<br> She believes in driving organizational culture and values through PEOPLE, not processes alone. <br> Apart from her professional excellence, Ankita is very active in supporting social causes by working closely with various NGOs’ on Child Education and Development. She is an avid traveler and passionate photographer.</p>
January 24, 2022
<p>In conversation with Atul Raja.</p> <p>Atul is a marketer, brand builder, and strategist with 28-yrs high octane cross-industrial experiences across some leading organizations like Bharti Airtel, Tata Teleservices, Shaw Wallace, Videocon, Bennett & Coleman, Biocon, and Daewoo Motors. Specializing in business planning, strategic marketing, branding, product management, and marketing communications, he has launched and managed leading FMCG brands like Airtel, Royal Challenge, Daewoo Matiz, Tata Indicom, and Kenwood, and his long marketing stint is marked by success stories on corporate branding and product marketing.<br> <br> Equipped with a Management degree, he has honed my marketing & branding skills at Marcus Evans, London, Indian School of Business (ISB), Indian Institute of Management, Bangalore (IIMB), and Tata Management Training Centre (TMTC). He is an avid writer and a regular columnist in leading publications. Frequently warded for marketing initiatives, He is a member of the US-headquartered International Association of Business Communicators (IABC).</p>
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Leadership is a lot like love, it's the little things that matter the most.
With this belief as the foundation, this podcast hosts candid conversations with leaders and believers from all walks of life, sharing their perspectives and insights about leadership at work and in life.
A new episode, new conversation, new perspective, every Every Thursday, 11 am. 😊
This podcast updates daily.
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