Leading Veterinary Teams On Air
Claim This Podcastby Suzanne Thomas
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Podcast Overview
<p>🎙️ Leading Veterinary Teams On Air – Season 2 No fluff—just real talk for vet med leaders. Hosted by Suzanne Thomas, LVT, this season dives into trust, burnout, inclusive leadership, and using your tech team to the top of their license. With solo episodes and grounded interviews, we tackle what leadership actually looks like in the treatment area. If you’re ready to lead with more clarity, connection, and courage—this season’s for you.</p>
Language
🇺🇲
Publishing Since
6/3/2025
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Recent Episodes
June 9, 2026
Ep 26 How Veterinary Leaders Can Use AI Without Losing the Human Touch With Tracey Johnson
<p>Can AI make veterinary hospitals more efficient without replacing the people who make veterinary medicine special?</p><p></p><p>In this episode of Leading Veterinary Teams On Air, Suzanne Thomas sits down with veterinary operations leader and AI consultant Tracey Johnson to discuss one of the biggest topics impacting veterinary medicine today: artificial intelligence.</p><p></p><p>With more than 25 years of experience leading general practice, specialty, emergency, and urgent care hospitals, Tracey shares a practical perspective on how veterinary leaders can leverage AI to improve efficiency without sacrificing critical thinking, leadership development, or the human connection that defines great patient care.</p><p></p><p>Together, Suzanne and Tracey explore:</p><p>• How AI can support veterinary leaders without replacing them<br />• Why critical thinking and mentorship still matter in an AI-driven world<br />• Common workflow bottlenecks in veterinary hospitals<br />• Strategies for improving hospital efficiency and team-based care<br />• The importance of technician development and leadership pathways<br />• Building trust between veterinarians and veterinary technicians<br />• Leadership lessons learned during COVID-19<br />• Creating a culture where people grow, thrive, and lead</p><p></p><p>Whether you're a practice manager, hospital administrator, veterinary technician, veterinarian, or aspiring leader, this conversation offers actionable insights for creating stronger teams, better workflows, and a more sustainable future for veterinary medicine.</p><p></p><p>One of the biggest takeaways from this conversation is that AI should be viewed as a tool, not a replacement for people. Suzanne and Tracey discuss how leaders can embrace technology while continuing to develop communication skills, mentorship, and leadership capabilities.</p><p></p><p>Timestamps:<br />00:00 Introduction<br />03:00 Tracey's veterinary leadership journey<br />05:00 AI as a tool, not a replacement<br />11:00 Developing future leaders<br />22:00 Identifying hospital bottlenecks<br />31:00 Training veterinary teams effectively<br />43:00 Technician leadership and career growth<br />59:00 Books, leadership lessons, and final advice</p><p></p><p>Connect with Tracey Johnson:<br /><a rel="noopener noreferrer nofollow" href="LeadForwardSolutions.com" target="_blank">Lead Forward Solutions</a><br /><a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/traceyjohnson/" target="_blank">LinkedIn</a></p><p></p><p>Subscribe to Leading Veterinary Teams On Air for more conversations on leadership, culture, operations, and professional growth in veterinary medicine.</p><p></p><p>#VeterinaryMedicine #VeterinaryLeadership #AI #PracticeManagement #VetTech #VeterinaryTechnician #HospitalManagement #LeadershipDevelopment #ArtificialIntelligence #VeterinaryPractice</p>
May 26, 2026
Ep 25: Veterinary Leadership, Burnout & Compassion Fatigue with Cait Deppe
<p>“You can’t pour from an empty cup.”</p><p></p><p>Burnout in veterinary medicine is bigger than wellness programs — and in this episode, Cait Deppe and Suzanne Thomas unpack the leadership, communication, and systems issues that are quietly exhausting veterinary teams every day.</p><p></p><p>In this episode of Leading Veterinary Teams on Air, we discuss:</p><ul><li>veterinary burnout and compassion fatigue</li><li>leadership mistakes that increase team stress</li><li>psychological safety in veterinary hospitals</li><li>grief support and emotional exhaustion</li><li>technician utilization and trust within teams</li><li>neurodiversity in veterinary medicine</li><li>communication breakdowns in clinics</li><li>how better leadership can reduce burnout</li><li>why support systems matter more than surface-level solutions<p></p></li></ul><p>Cait shares insights from her background in shelter medicine, specialty and emergency practice, ophthalmology, education, consulting, manufacturing, and veterinary distribution — offering a uniquely broad perspective on what veterinary teams actually need to thrive.</p><p></p><p>This conversation is for:<br />• veterinary technicians<br />• veterinarians<br />• practice managers<br />• hospital leaders<br />• CSRs<br />• and anyone passionate about improving veterinary culture</p><p></p><p>If you’ve ever felt emotionally exhausted, unsupported, overwhelmed, or frustrated by the systems inside veterinary medicine, this episode will resonate deeply.</p><p></p><p>📘 Workbook: <a rel="noopener noreferrer nofollow" href="http://www.lvt.vet/workbook" target="_blank">www.lvt.vet/workbook</a></p><p>From Competent to Capable: <a rel="noopener noreferrer nofollow" href="https://amzn.to/4dINtvD" target="_blank">https://amzn.to/4dINtvD</a></p><p></p><p>🔗 Connect with Suzanne:<br />Instagram: <a rel="noopener noreferrer nofollow" href="http://www.instagram.com/therealsuzannethomas" target="_blank">www.instagram.com/therealsuzannethomas</a><br />LinkedIn: <a rel="noopener noreferrer nofollow" href="http://www.linkedin.com/in/suzannethomaslvt" target="_blank">www.linkedin.com/in/suzannethomaslvt</a><br />Newsletter: <a rel="noopener noreferrer nofollow" href="https://leadingveterinaryteams.beehiiv.com/" target="_blank">https://leadingveterinaryteams.beehiiv.com/</a></p><p>🎙️ Listen to Leading Veterinary Teams on Air: <a rel="noopener noreferrer nofollow" href="https://leadingveterinaryteamsonair.riverside.com/" target="_blank">https://leadingveterinaryteamsonair.riverside.com/</a></p><p></p><p>Leading Veterinary Teams: </p><p>Website: <a rel="noopener noreferrer nofollow" href="http://www.lvt.vet" target="_blank">www.lvt.vet</a></p><p>Instagram: <a rel="noopener noreferrer nofollow" href="http://www.instagram.com/leadingveterinaryteams" target="_blank">www.instagram.com/leadingveterinaryteams</a></p><p></p><p>👤 Connect with Cait Deppe: <a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/caitdeppe/" target="_blank">https://www.linkedin.com/in/caitdeppe/</a><br /></p><p>Subscribe for more conversations on veterinary leadership, burnout prevention, onboarding, communication, technician utilization, and sustainable veterinary medicine.</p><p></p><p>#VeterinaryMedicine #VetTech #Burnout #VeterinaryLeadership #CompassionFatigue #VetMed #PracticeManagement</p>
May 12, 2026
Ep 24: What Veterinary Leaders Need to Know Before Changing PIMS
<p>Most veterinary practices are making software decisions without a real roadmap — and the consequences impact everything from workflow efficiency to patient care.</p><p>In this episode of Leading Veterinary Teams, Suzanne Thomas sits down with Adam Wysocki, founder of <a rel="noopener noreferrer nofollow" href="http://VetSoftwareHub.com" target="_blank">VetSoftwareHub.com</a>, to talk about veterinary software, PIMS transitions, AI in veterinary medicine, workflow mapping, data ownership, and the operational realities most hospitals are completely unprepared for.</p><p>Adam has spent more than 35 years building software and leading technology companies, including serving as CEO of a veterinary software company before launching VetSoftwareHub.com — the largest independent veterinary software directory online.</p><p>This conversation is essential listening for:<br />• Veterinary hospital managers<br />• Practice owners<br />• Lead technicians<br />• Operations leaders<br />• Anyone evaluating veterinary software or AI tools</p><p>In this episode, we discuss:<br />• Why most veterinary software demos are misleading<br />• The biggest mistakes practices make during PIMS transitions<br />• Workflow mapping before implementation<br />• Hidden software costs and contract pitfalls<br />• AI scribes and the future of veterinary AI<br />• Open APIs and veterinary data ownership<br />• Why veterinary leaders need better software education<br />• What happens AFTER go-live during implementation<br />• The operational impact of poor software decisions</p><p></p><p>One of Adam’s most important insights:<br />“The demo is the midway point — not the start.”</p><p></p><p>If your hospital is considering:<br />• changing PIMS<br />• moving from server-based to cloud software<br />• implementing AI tools<br />• improving workflows<br />• evaluating integrations</p><p>…this episode will save you time, money, and operational frustration.</p><p></p><p>CHAPTERS<br />00:00 Why Veterinary Software Decisions Matter<br />05:28 The Power Imbalance in Software Sales<br />11:36 The Reality of PIMS Transitions<br />20:59 Common Software Evaluation Mistakes<br />24:56 Why Sandboxes Matter<br />27:18 How Long PIMS Implementations Actually Take<br />29:12 APIs, Data Ownership, and Migration Challenges<br />36:30 AI, Decision Support, and Veterinary Teams<br />46:59 The Future of AI-Powered PIMS<br />53:12 Building VetSoftwareHub<br />55:26 Adam’s Upcoming Book on PIMS Transitions</p><p></p><p>Connect with Adam: <a rel="noopener noreferrer nofollow" href="https://vetsoftwarehub.com/" target="_blank">https://vetsoftwarehub.com/</a><br />Follow Adam on LinkedIn: <a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/the-adam-wysocki/" target="_blank">https://www.linkedin.com/in/the-adam-wysocki/</a></p><hr /><p></p><p>Take the Free CLARITY Assessment: <a rel="noopener noreferrer nofollow" href="https://suzanne-xlfkmtbz.scoreapp.com" target="_blank">https://suzanne-xlfkmtbz.scoreapp.com</a><br />Join the Leading Veterinary Teams Community: <a rel="noopener noreferrer nofollow" href="www.lvt.vet/community" target="_blank">www.lvt.vet/community</a></p><p></p><p>#VeterinaryLeadership #VeterinaryMedicine #VetMed #PracticeManagement #VeterinarySoftware #VeterinaryAI #PIMS #VeterinaryOperations</p>
26 total episodes available
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Danielle K Lambert
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Lynn Blake
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Frequently asked questions
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- What is Leading Veterinary Teams On Air?
<p>🎙️ Leading Veterinary Teams On Air – Season 2 No fluff—just real talk for vet med leaders. Hosted by Suzanne Thomas, LVT, this season dives into trust, burnout, inclusive leadership, and using your tech team to the top of their license. With solo episodes and grounded interviews, we tackle what leadership actually looks like in the treatment area. If you’re ready to lead with more clarity, connection, and courage—this season’s for you.</p> - How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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