Hosted by Amazon’s CEO of Worldwide Stores, Learn and Be Curious with Doug Herrington is a podcast for Amazonians and the Amazon curious that goes inside Amazon’s innovation. In each episode, Doug and his fellow Amazonians unpack how new products, inventions, and ideas are developed, tested, and scaled within Amazon’s peculiar culture.
Learn and Be Curious with Doug Herrington
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6 episodes
Updated Daily
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Podcast Overview
Hosted by Amazon’s CEO of Worldwide Stores, Learn and Be Curious with Doug Herrington is a podcast for Amazonians and the Amazon curious that goes inside Amazon’s innovation. In each episode, Doug and his fellow Amazonians unpack how new products, inventions, and ideas are developed, tested, and scaled within Amazon’s peculiar culture.
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Publishing Since
2/4/2026
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Recent Episodes
June 23, 2026
How Amazon Keeps Prices Low
<p><span style="color: rgb(34, 34, 34);">What does it take to keep prices low on hundreds of millions of products? In this episode, Doug sits down with Christa Glenn, Vice President of Pricing and Promotions at Amazon. Christa shares how Amazon's pricing philosophy puts customers first (and profit second), why tenets matter, and how her team prepares for Prime Day. And along the way, Christa and Doug swap stories about the first Prime Day, how they're using AI day to day, and their mutual sock obsession. </span></p><p><br></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(00:00) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Amazon Pricing</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(00:55) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Christa’s Amazon Story</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(02:57) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Amazon Campus</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(06:45) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> “Startup” Mentality</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(07:33) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Seller Pricing</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(10:20) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Amazon’s Pricing Philosophy</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(14:30) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Pricing Escalations</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(15:23) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Pricing Comparisons</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(17:15) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> What’s new in pricing?</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(18:33) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Garlic Press Tests</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(19:18) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Price History Feature</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(20:29) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Pricing Tenets</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(21:28) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Early Prime Day Memories</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(25:00) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Amazon’s First Prime Day</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(26:58) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Prime Day Today</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(28:00) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Personalized Prime Day</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(28:55) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Socks! and Other Deals</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(30:23) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Flip the Script: Experimenting with AI</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(31:55)</span><span style="background-color: transparent;"> –</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> AI as a “Mentor”</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(33:24) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> AI Analyzing Email</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(34:47) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Importance of Pricing at Amazon</span></p><p><br></p><p><strong style="background-color: transparent;">Follow Doug on social media:</strong></p><ul><li><a href="https://www.linkedin.com/in/doug-herrington/" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">LinkedIn</a></li><li><a href="https://www.instagram.com/herrington_doug/" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">Instagram</a></li><li><a href="https://www.threads.com/@herrington_doug" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">Threads</a></li></ul>
June 3, 2026
Operating at Amazon
<p><span style="background-color: transparent;">What does it take to run a 665,000-square-foot fulfillment center with 3,000 employees and millions of products? In this episode, Doug sits down with Alessandro Carbone, an Amazon General Manager who traded his law career in Italy—and never looked back. Alessandro shares how he thinks about flowing a building like a river, why a clean floor is a safety strategy, and what it means to lead like a mayor of a small Italian town. Along the way, they discuss the magic of getting avocados and AirPods to your door by morning, and why stepping outside your comfort zone is the best career advice he's ever followed. </span></p><p><br></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(00:00) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Introduction</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(01:05) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> What’s your Amazon story?</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(02:00) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Amazon Pathways Program</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(02:45) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Transitioning to Amazon</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(03:13) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Amazon Culture</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(05:11) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> An Amazon Family</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(06:20) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Alessandro’s ACY1 Site</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(07:05) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Robotics at Amazon</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(09:15) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Explaining Amazon to Alessandro’s “Nonna”</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(11:00) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> The Heart of Amazon’s Network</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(14:45) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> What does a GM do?</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(17:00) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Walking the Floor</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(19:00) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Complicated vs. Complex Problems</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(22:12) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> “Flowing” the Building</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(23:15) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Operations Secret Sauce</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(25:57) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> 5S and Safety</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(29:35) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> ACY1 Culture</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(32:33) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Service Leadership</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(33:39) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> “Flip the Script” – Alexa for Shopping</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(38:08) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Shopping Beyond Amazon</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(39:10) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Breaking out of your Comfort Zone</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(40:43) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Obstacle is the Way</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(41:37) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Learn and Be Curious Origin Story</span></p><p><span style="background-color: transparent; color: rgb(34, 34, 34);">(43:13) </span><span style="background-color: transparent;">–</span><span style="background-color: transparent; color: rgb(34, 34, 34);"> Conclusion and Thank You</span></p><p><br></p><p><strong style="background-color: transparent;">Follow Doug on social media:</strong></p><ul><li><a href="https://www.linkedin.com/in/doug-herrington/" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">LinkedIn</a></li><li><a href="https://www.instagram.com/herrington_doug/" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">Instagram</a></li><li><a href="https://www.threads.com/@herrington_doug" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">Threads</a></li></ul>
April 30, 2026
Growing Amazon Grocery
<p><span style="background-color: transparent; color: rgb(34, 34, 34);">Amazon is transforming how customers shop for groceries by bringing fresh perishables directly to customers through Same-Day Delivery on Amazon.com. Doug Herrington sits down with Sidira Sisich, a Senior Product Manager on the Amazon Grocery team, to explore how Amazon integrated fresh produce, meat, dairy, and more into its Operations network. Doug and Sidira talk about why speed matters in business, the excitement around "zero-to-one innovations,” and an old project called Amazon Wine.</span></p><p><br></p><p>(00:00) — Welcome and Sidira’s Amazon Story</p><p>(04:19) — Amazon’s Early Clothing Business</p><p>(08:05) — Amazon Wine</p><p>(11:12) — Early Amazon Grocery</p><p>(12:36) — Perishable Groceries on Amazon</p><p>(13:58) — Doug’s Amazon Interview with Jeff Bezos</p><p>(17:22) — Perishable Product Growth</p><p>(19:13) — Early Days of Amazon Fresh</p><p>(21:40) — Zero to One Businesses</p><p>(23:57) — “Flip the Script”</p><p>(24:31) — Speed Matters in Business </p><p><br></p><p><strong>Resources: </strong></p><p>Learn how Amazon expanded fresh groceries with Same-Day Delivery:</p><p><a href="https://www.aboutamazon.com/news/retail/amazon-same-day-fresh-grocery-delivery-united-states" target="_blank" style="color: rgb(17, 85, 204);">https://www.aboutamazon.com/news/retail/amazon-same-day-fresh-grocery-delivery-united-states</a></p><p><br></p><p><strong style="background-color: transparent;">Follow Doug on social media:</strong></p><ul><li><a href="https://www.linkedin.com/in/doug-herrington/" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">LinkedIn</a></li><li><a href="https://www.instagram.com/herrington_doug/" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">Instagram</a></li><li><a href="https://www.threads.com/@herrington_doug" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">Threads</a></li></ul>
6 total episodes available
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