by Kerv
Welcome to the Learning Kerv, the podcast series from Kerv that delves into the latest developments in information technology and explores how organisations can put them to work for the good of their people, their customers, society, and the planet. Whether you're a complete beginner or someone looking to solidify your understanding, this episode is a must-listen! Hosted on Ausha. See ausha.co/privacy-policy for more information.
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Publishing Since
10/9/2024
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June 4, 2025
Host Rufus Grig interviews Neil Holden, Dan Speed, and Tim Walpole about how AI transforms retail operations, customer experience, and colleague support, emphasizing data ethics and infrastructure.
February 4, 2025
<p>In the final episode of Series 1 of The Learning Kerv Podcast, we explore the cutting-edge topic of agentic AI with returning guest Will Dorrington, CTO of Kerv's transformation practice. Joined by host Rufus Grig, Will will dive deep into the evolution from generative AI to agentic AI, discussing its potential to revolutionize both digital and physical worlds through autonomous decision-making and action.</p><p><br></p><p>Whether you're an AI enthusiast, a business leader, or simply curious about the future of AI, this episode offers a comprehensive look at how agentic AI is set to transform industries and everyday life.</p><p><br></p><p>Key Highlights:</p><p><br></p><ul><li><p><b>Understanding Agentic AI: </b>Rufus and Will discuss what sets agentic AI apart from generative AI, including its ability to plan, decide, and act autonomously to achieve goals with minimal human input. Gain insights into the tools and skills needed to develop agentic AI, including the role of no-code platforms and the importance of understanding business processes.</p></li></ul><p><br></p><ul><li><p><b>Real-World Applications: </b>Learn about practical examples of agentic AI, from automating IT system checks and updates to managing complex travel bookings, showcasing its potential to handle tedious tasks and enhance efficiency.</p></li></ul><p><br></p><ul><li><p><b>Business Implications: </b>Explore how agentic AI can assist in business decision-making, optimise workforce scheduling, and handle customer service complaints, all while maintaining human oversight for high-stakes decisions.</p></li></ul><p><br></p><ul><li><p><b>Ethical Considerations: </b>Delve into the ethical implications of deploying agentic AI, including the need for thorough testing, continuous monitoring, and adherence to regulations like the EU AI Act.</p></li></ul><p><br></p><ul><li><p><b>Future Outlook: </b>Rufus and Will make predictions for the future of agentic AI, from its adoption and maturity in the coming years to the potential for fully autonomous organisations.</p><p><br></p></li></ul><p>Tune in to this episode of The Learning Kerv to hear expert insights from Will Dorrington and gain a deeper understanding of the transformative power of agentic AI. </p><p><br>Thank you for joining us on this journey through Series 1, and we look forward to bringing you more exciting discussions in the future! Look out for Series 2 ✨</p><br/><p>Hosted by Ausha. See <a href="https://ausha.co/privacy-policy">ausha.co/privacy-policy</a> for more information.</p>
December 10, 2024
Rufus Grigg and industry experts Kyle Ansari, David Groves, and Dawn Kelso share practical insights on transforming businesses with generative AI, delivering operational efficiency and accuracy.
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Neil Holden
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Dan Speed
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Tim Walpole
Guest
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Welcome to the Learning Kerv, the podcast series from Kerv that delves into the latest developments in information technology and explores how organisations can put them to work for the good of their people, their customers, society, and the planet.
Whether you're a complete beginner or someone looking to solidify your understanding, this episode is a must-listen!
Hosted on Ausha. See ausha.co/privacy-policy for more information.
This podcast updates bi-weekly.
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