Dedicated to digital health literacy learning, the Let's Get Literal About Digital Health podcast aims to break down complex digital health technologies and change management practices, defining concepts that are relevant for clinicians and healthcare customers in their everyday work practices.
In this podcast series, WNSW PHN Senior Digital Health Officer, Brenton Jones, speaks to GPs, nurses, specialists and technology providers applying digital health practices to reveal real insights into what makes digital processes and tools beneficial. Brenton addresses technology implementation within healthcare organisations and local communities; the good, the bad and the ugly!
The Active Script List - Connected care at its best
In this episode of Let’s Get Literal About Digital Health, we explore how the regional NSW town of Forbes embraces the adoption of Active Script List (ASL) to support safer, more connected medication management. Host Brenton Jones speaks with local GP Dr Richard Draper, pharmacist Sarah Hazell, and community member Judith about their real-world experiences using ASL in everyday care. Together, they discuss collaboration across the community, the benefits of connected prescribing and ePrescribing by default, and how ASL played a vital role in maintaining equitable access to essential medicines during devastating flood events when parts of the region were cut off.
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
2 Mar 2026
Provider Connect Australia: supporting information exchange in Australia's healthcare ecosystem
Back in 2025, we sat down with Kieron McGuire, Director Foundation Products - Customer Experience and Products - Digital Solutions at The Australia Digital Health Agency to talk at length about Provider Connect Australia. Provider Connect Australia, or PCA for short, over the last couple of years has quietly sat in the background whilst big plans were underway to launch Health Connect Australia's Strategy and supporting architecture and roadmap. The Health Connect Australia strategy shines an important light on the role PCA can play in achieving convenient information exchange, but what's the journey ahead going to be like? What are the benefits now versus the future for registering a heatlh care business in PCA and exchanging your business information with partners? Join us as we try to lift the lid on PCA and make clear the strategically important role it'll play in facilitating seamless communication and information exchange for Australia's heath care ecosystem.
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
5 Nov 2025
A journey in culturally informed digital onboarding - iyarn
Co-designing a culturally informed digital onboarding and patient engagement platform for Aboriginal and Torres Strait Islander peoples living with chronic conditions is no small feat. We sit down with Lockie Cooke, CEO of iyarn, to discuss an exciting new initiative that hopes to address the low trust, poor usability and lack of cultural alignment that often leaves many First Nations peoples excluded from digital health practices. They're currently engaged in a project funded by the Digital Health Cooperative Research Centre (DHCRC) and in collaboration with the University of Technology Sydney (UTS), indigenous-owned digital agency NGNY and the Heart Research Institute's Djurali Centre. By listening to communities and working with them, embedding their voices into the experience, they're hoping to build technology that is genuinely useful and sustainable. For clinicians, it means ensuring First Nations patients feel culturally safe first, allowing for patient-reported outcomes and experiences (PREMs & PROMs) to support continuity of care with more meaningful insights.
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
30 Sept 2025
Cybersecurity essentials for primary care with Prof. Neil Curtis
Primary healthcare businesses and workers are on the frontlines of patient care and cybersecurity threats. With sensitive patient data and critical systems at risks, a single breach can compromise privacy, trust and care. We chat with Professor Neil Curtis - Founder & CEO, Solve Transition, Adjunct Professor of Cybersecurity, University of Southern Queensland, and now Digital Compliance Manager for Hunter New England and Central Coast PHN, to outline simple, practical and actionable steps to effectively safeguard data and respond effectively.
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
6 May 2025
Embracing digital health practices with Dr Steven Grillett
Embracing digital health practices with Dr Steven Grillett
4 Feb 2025
What's up Doc with secure messaging?
Rohan McKnight, Digital Health Manger at Coordinare South Eastern NSW PHN, joins me on the mic again to talk about secure messaging. Of all the digital health tools, secure messaging in Australia is perhaps the most confusing and frustrating experience for a healthcare professional. Change is on the horizon, but what does the future of secure messaging look like? How can secure messaging be made easier for clinicians?
We attempt to simplify and breakdown the history, future prospects and practical approaches to secure messaging adoption and use. Following the announcement of HealthLink changes at the end of 2024 and the national plan to position Provider Connect Australia™ (also known as PCA™) as the single source of information for healthcare providers, maybe secure messaging can have a new life.
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
11 Dec 2024
The value and future of eNRMCs
Rohan McKnight, Digital Health Manager at Coordinare, and Magda Raban, Australian Institute of Health Innovation expert, explore the critical role of eNRMCs in ensuring safe and secure medication management in residential aged care.
22 Oct 2024
Navigating the Principles of Information Management
In Episode 10, we speak with Gary Smith about the principles of information management for practice management. A new handbook titled 'Principles of Healthcare Practice Management', Gary Smith, and co-author Colleen Sullivan, meticulously explore the intricate landscape of modern healthcare practice management. We dive a little deeper into one of the essential principles: Information Management. From the importance of digital and data literacy to monitoring digital health maturity as part of continuous quality improvement, Gary makes it very clear how important technology planning and investment is in building and maintaining a sustainable healthcare practice.
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
27 Aug 2024
LUMOS and Putting Data to Work - With Dr Walid Jammal
General practices collect a range of data such as patient diagnoses, medications prescribed, results of pathology tests ordered and even administrative data. Practices are increasingly using clinical information systems and data extraction tools to help tell a story and hopefully identify possible quality improvement activities.
LUMOS in particular is a unique reporting and data-linkage tool for GPs in NSW. The Lumos program links de-identified patient records from general practices with NSW Health records, to map patient journeys across the NSW health system. We speak with Dr Walid Jamal about how he uses data for continuous quality improvement practices, with a specific look at Lumos. We explore how his team benefits from linking his patient data set with the "system" to reveal new insights in how to be better at care delivery.
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
19 Mar 2024
Telehealth 2.0 in Aged Care with Delwyn Gates
In this episode, we chat with Delwyn Gates, General Manager of the Royal Freemasons' Benevolent Institution (RFBI) Dubbo Masonic Village, an aged care home in Dubbo, NSW. In February 2024, they announced the rollout of new telehealth 2.0 technology to improve the quality of virtual care for their residents. The all-in-one Visionflex telehealth cart enhances the way nurse staff can examine, diagnose, monitor, and treat patients when needing to consult in real-time with clinical professionals, no matter where they are located in the country. Delwyn walks us through their journey to date as they transition to a more mature digital health operation, providing safe and reliable access to care for all.
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
5 Feb 2024
Dr Sonia Henry - Rural and remote adventures
Meet Dr Sonia Henry. From Brewarrina NSW to the remote towns of the Pilbara in WA, Dr Henry has the dirt of what it's really like to deliver healthcare for communities in rural Australia. She's also a successful author, and her new book, 'Put your feet in the dirt, girl' highlights some of the adventures a rural GP can face when forced to do things differently. We ask Sonia about her experiences and how digital health technologies have impacted on the delivery of patient care.
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
14 Jan 2024
Digital Health Education with Katrina Otto
Katrina Otto, Principal & Owner of Train IT Medical, has been in the trenches working closely with medical and administration staff in primary care for over 30 years. She shares with us some valuable insights into how practices can embrace digital health education at a time of great change and disruption.
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
10 Dec 2023
November 2023 Monthly News
A quick update on developments and improvements in digital health. This month we focus on changes to electronic ordering of pathology and My Health Record.
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
10 Dec 2023
Engaged Leadership with Dr. Paresh Dawda
Dr Paresh Dawda shares his experience and learnings on the importance of leadership in primary care. One of the first four foundational building blocks to higher performing primary care, engaged leadership sets the tone and improvement stakes for all future change endeavors. We discuss some great examples of how to achieve small, incremental improvements in engaged leadership to empower teams to embrace and get involved in digital health transformation projects. Engaged leadership is constantly finding ways to inspire people to believe they can benefit from the improvements the team is trying to achieve, by focusing on the why.
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
25 Oct 2023
Data Literacy
We talk to Tim Blake, Director of Semantic Consulting, about the value and importance of data literacy. It is perhaps the essential ingredient, the foundational block, to understanding why digital health tools and practices can be of value for healthcare teams and their patients. We discuss why access to, and understanding the role, data plays in quality improvement, why coded data is so important, and what you can do to start engaging with data.
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
25 Oct 2023
October 2023 Monthly News
In this episode, we update you on some developments in digital health since July 2023. We reference the second round of grants for Residential Aged Care Facilities to adopt and use a Electronic National Residential Medication Chart solution. My Aged Care has now axed the fax, pushing HealthLink SmartForm technology. MyMedicare delegation reminder for staff responsible for reviewing and accepting registration requests in HPOS. SafeScript NSW now giving interstate access to patient prescriptions and NSW Health Pathology looking to develop standardised approach to reporting of results. Live captioning also now available to users of the Healthdirect Video Conferencing platform.
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
5 Oct 2023
Let's Get Literal About Digital Health
There's no doubt that digital innovation is transforming the landscape of health care. We'll feature regular short 10 to 20 minute news episodes, designed to quickly inform you of what's sitting on the digital health horizon plus longer form deep dive episodes themed around particular subjects of interest. These will feature insightful interviews with experts in the field, and passionate individuals who have first hand experience in implementing and utilising digital health solutions.
We'll discuss the latest advancements in telehealth, remote patient monitoring, My Health Record, electronic prescribing provider, and much much more. Whether you're a doctor, nurse, allied health professional or healthcare administrator, living and working in rural and remote Australia, this podcast is for you.
So join us and discover how digital enablers can help transform the way it work. And heal.
Hosted by Brenton Jones, a Senior Digital Health Officer at the Western New South Wales Primary Health Network.
The information provided in this podcast is of general educational nature only. While the Australian government has contributed funding support for this podcast. The information contained within it does not necessarily represent the views or policies of the Australian Government and has not been endorsed by the Australian Government.
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
YouTube views
20,493
Score snapshot 15 Sept 2025
Podcast Authority Score: 31 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
21
Social presence
0
YouTube
76
Engagement
27
Contact Let's Get Literal About Digital Health
Guest appearances
Books guests
Based on episode analysis; this does not confirm that the show is currently accepting guests.
Host of Let's Get Literal About Digital Health?
Claim your podcast to manage its listing and keep your show details accurate.
Pod Engine is an independent podcast discovery and analytics service and is not affiliated with or endorsed by this podcast. Artwork and show content belong to their owners. Full legal notice.
Explore this show Podcast research with Pod Engine
