A Psychologist Explains Emotional Intelligence | Lisa Kaplin
What do you do when your body is telling you to run, and you're in the middle of a conversation with your boss?
Lisa Kaplin started her career as a psychologist doing clinical work, then found coaching and never looked back. She has been coaching since 2011 and now splits her time between coaching individuals and groups and training new coaches at iPEC, where Karen and Eric earned their own coaching credentials.
In this episode, Lisa joins Karen and Eric to talk about what emotional intelligence really looks like in everyday life. They explore why awareness is where behavior change begins, what to do in the moment stress takes over, and why Lisa believes emotional intelligence will matter even more in a world shaped by AI. Lisa also shares what happens when successful people never develop it, how to tell someone a hard truth by first asking permission, and why changing yourself is one of the most powerful ways to change the system around you.
It's a conversation about self-awareness, the power of the pause, and learning that what you have is enough.
7 Oct 2026
Turning Systems Thinking Into Action | Eric Kebschull
Seeing patterns is one thing. Knowing what to do with them is another.
In this episode, Karen sits down with Well•Led co-founder Eric Kebschull to talk about his unconventional career path, his lifelong drive to learn, and how he came to understand his own systems-thinking abilities.
Eric shares how leaving a career that no longer aligned with his values ultimately led him to coaching, leadership development, systems thinking, and the work he does today. They explore what it’s like to see patterns and consequences others may not see, why being right isn’t enough to create change, and why the ability to mobilize people is just as important as diagnosing the problem.
Karen and Eric also unpack the connection between systems thinking and adaptive leadership, the role trust, learning, and risk-taking play in adaptability, and the research Eric is leading at Well•Led to better understand how people and organizations adapt to change.
Because systems thinking isn’t just about seeing what others miss. It’s about turning what you see into meaningful action.
Adaptive Capacity Diagnostic: https://wellled.outgrow.us/ACD (https://wellled.outgrow.us/ACD)
30 Sept 2026
A Legacy That Outlasts You | Brian Holmes
What does it mean to lead in a way that continues long after you’re gone?
Brian Holmes is the Chief of Police in Kingston, Massachusetts, after nearly three decades in law enforcement, and his experience has shaped a leadership philosophy centered on service, accountability, empathy, and preparing the people who will come next.
In this episode, Brian joins Karen and Eric to talk about what leadership looks like when the responsibility gets heavier as you move up. They explore earning trust instead of relying on authority, listening long enough to understand the real problem, mentoring the next generation, and Brian’s work to build a regional crisis response program that brings law enforcement and mental health professionals together.
It’s a conversation about giving more of yourself to the people you serve, having the courage to evolve, and building something that can continue long after you step away.
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