Link High Leap is your gateway to smarter IT. Hosted by Link High Technologies, each episode explores how managed IT, advanced cybersecurity, cloud solutions, and responsive support empower businesses to thrive. With over 30 years of experience serving organizations in New Jersey, New York, and Pennsylvania, we bring practical insights and proven strategies to boost productivity, reduce risk, and stay ahead of evolving threats. Subscribe today and take the leap toward more intelligent IT.
IT Procurement Best Practices: Stop Buying Tech That Creates More Work
IT procurement best practices go far beyond getting three quotes and waiting for someone to approve the purchase. A rushed laptop order, unclear software renewal, mismatched vendor, or missing contract owner can create problems long after the invoice gets paid.
This episode explores how organizations can build better purchasing controls around approvals, vendor management, security reviews, lifecycle planning, renewals, and support requirements.
You’ll also see how public-sector purchasing adds another layer of coordination and documentation. The goal is simple: make every technology purchase easier to approve, support, track, and eventually replace.
Read more: https://linkhigh.com/it-procurement-best-practices
Connect with us:
Website: https://linkhigh.com/
X (formerly Twitter): https://x.com/LinkHighTech
Facebook: https://www.facebook.com/linkhigh
Instagram: https://www.instagram.com/linkhightech/
YouTube: https://www.youtube.com/@linkhighvideos
Spotify: https://open.spotify.com/show/1Ghp6PW6zhfXeuAXBqkxll
LinkedIn: https://www.linkedin.com/company/linkhigh/
Victor Liu on LinkedIn: https://www.linkedin.com/in/lvictorliu-linkhigh/
17 Sept 2026
How to Handle IT Support Tickets Before They Hijack Your Workday
Knowing how to handle IT support tickets is not just about closing requests faster. It is about controlling intake, identifying business impact, assigning clear ownership, and making sure the right issue reaches the right technician.
This episode breaks down practical ways to categorize, prioritize, track, and resolve support tickets without losing context along the way.
We also look at recurring ticket patterns, better intake requirements, root cause remediation, and the operational signals that can reveal deeper infrastructure, security, or workflow problems. If your ticket queue keeps growing, this gives you a sharper way to manage it.
Read more: https://linkhigh.com/how-to-handle-it-support-tickets
Connect with us:
Website: https://linkhigh.com/
X (formerly Twitter): https://x.com/LinkHighTech
Facebook: https://www.facebook.com/linkhigh
Instagram: https://www.instagram.com/linkhightech/
YouTube: https://www.youtube.com/@linkhighvideos
Spotify: https://open.spotify.com/show/1Ghp6PW6zhfXeuAXBqkxll
LinkedIn: https://www.linkedin.com/company/linkhigh/
Victor Liu on LinkedIn: https://www.linkedin.com/in/lvictorliu-linkhigh/
12 Aug 2026
Benefits Of Remote IT Support: Stop Letting IT Delays Drain Your Business
The benefits of remote IT support go far beyond fixing a frozen laptop. Faster troubleshooting can keep approvals moving, restore cloud access, reduce invoice delays, support hybrid teams, and help businesses respond to recurring IT issues before they disrupt daily operations.
This episode breaks down where remote support delivers the most value, where on-site expertise still matters, and how combining remote support with managed IT, cybersecurity, cloud, network, and VoIP services creates a more responsive support model.
Read more: https://linkhigh.com/benefits-of-remote-it-support
Connect with us:
Website: https://linkhigh.com/
X (formerly Twitter): https://x.com/LinkHighTech
Facebook: https://www.facebook.com/linkhigh
Instagram: https://www.instagram.com/linkhightech/
YouTube: https://www.youtube.com/@linkhighvideos
Spotify: https://open.spotify.com/show/1Ghp6PW6zhfXeuAXBqkxll
LinkedIn: https://www.linkedin.com/company/linkhigh/
Victor Liu: https://www.linkedin.com/in/lvictorliu-linkhigh/
Contact Link High Leap
Guest appearances
Does not typically book guests
Based on episode analysis; this does not confirm that the show is currently accepting guests.
Host of Link High Leap?
Claim your podcast to manage its listing and keep your show details accurate.
Pod Engine is an independent podcast discovery and analytics service and is not affiliated with or endorsed by this podcast. Artwork and show content belong to their owners. Full legal notice.
Explore this show Podcast research with Pod Engine
