Listening First

About Listening First

Listening First: The Podcast on Rehabilitation and Recovery Hosted by Patrick Boyd and Ben Marram, Listening First is a podcast dedicated to exploring the journey of rehabilitation and recovery. Taking a not-knowing position, Ben and Patrick approach each conversation with openness and curiosity, creating space for genuine dialogue and new perspectives. Each episode dives into the challenges, breakthroughs, and personal stories that shape the path back to health and independence. With a focus on empathy, expertise, and collaboration, Listening First brings listeners thoughtful conversations that inspire hope and highlight the human side of healing. Whether you’re a professional in healthcare, social care, law, someone on your own recovery journey, or simply curious about how people rebuild their lives, Listening First offers insight, support, and encouragement every step of the way.

Publisher

Patrick Boyd & Ben Marram

Category

education · health & fitness

Language

en

Explicit

No

First episode

8 Oct 2025

Latest episode

3 Jun 2026

Latest episodes

11 episodes in the feed.

1. 

   3 Jun 2026

   From Tragedy to Triumph, with Chris and Denise Arthey

   In this episode of Listening First, Patrick and Ben sit down with Chris and Denise Arthey to explore what it means to rebuild a life after unimaginable trauma. Following a catastrophic motorcycle accident caused by a drunk driver, both Chris and Denise became above-knee amputees, forcing them to confront a future radically different from the one they had planned. Their conversation begins in the immediate aftermath of the crash, when survival - not recovery - was the only focus. From there, they reflect on the long and often difficult journey of rehabilitation, sharing how trauma challenged their sense of identity and required them to redefine self-worth beyond physical ability, achievement, and independence. Chris and Denise discuss the pivotal moments that shaped their recovery: finding hope through the example of others, setting meaningful personal goals, and learning to trust the rehabilitation process even when progress felt frustratingly slow. They also speak candidly about the role of faith, community, and their marriage in helping them navigate pain, uncertainty, and despair. One of the most powerful parts of the conversation centres on forgiveness. Chris and Denise share why they chose to forgive the drunk driver responsible for the accident, and how that decision became an essential part of their healing journey. Eighteen years later, their perspective is both practical and profound. Rather than asking, “Why did this happen to us?”, they focus on a different question: “What happens next?” This episode offers a thoughtful and deeply human exploration of resilience, identity, recovery, and hope - providing valuable insights for anyone facing adversity or supporting someone through it. Chapters 00:00 Introduction to the Journey 03:46 The Accident and Its Aftermath 07:13 Early Days of Recovery 11:30 Transition from Survival to Determination 16:50 The Role of Peer Support 22:08 Strengthening Relationships Through Trauma 27:24 Faith and Community in Recovery 30:53 Finding Comfort in Community and Faith 33:20 The Importance of Individualized Goals 37:40 Navigating Identity and Perception 48:11 Acceptance and Forgiveness in Recovery 52:49 Messages of Hope for New Journeys Information and Support: Headway - The Brain Injury Association (https://www.headway.org.uk/) The Limbless Association (https://limbless-association.org/) Day One Trauma Support (https://www.dayonetrauma.org/) Mind (https://www.mind.org.uk/) Resources: Highway 35: Meeting Disaster Head-on with Hope (https://www.amazon.co.uk/Highway-35-Meeting-Disaster-Head/dp/1910012831/ref=sr_1_1?crid=39M4ULIOQX14H&dib=eyJ2IjoiMSJ9.iPwM8SbHxSlUe7pUQYlBtv0iz82LrUHd1yr3LOndrWRMUgRH5qpGwuOBpKtBxtU6ZuKsvv6YO5qrttuIA8F19meflq3viPm96CCL2IxbK7BBf9tGG0k6U5ByeLtwRpLoM60UxnTE2j3QNp5fQbGEg0YaQqT0Z_fyuFu9M-Z8FHgGCmcA5ZRtfXjlbz4ay3VNacmArhdC_qGp9s-Hss_sJ83B7QlMuFBNabumJCua3iQ.OTx7irxctb-w_YuwpCpstmeChwI_1Ca0ue3ijNx89DM&dib_tag=se&keywords=highway+35&qid=1780427049&sprefix=highway+35%2Caps%2C132&sr=8-1) Chris and Denise Arthey's Website (https://chrisarthey.co.uk/) © 2026 Patrick Boyd and Ben Marram. All Rights Reserved.

2. 

   27 May 2026

   Breathing, Brain Health and Marathons, with Dave "Jacko" Jackson

   In this insightful conversation, Jacko shares his journey through traumatic brain injury, the importance of breathing techniques in recovery, and his ambitious challenge to raise awareness and one million pounds for two brain injury charities. Discover how slowing down, mindfulness, and understanding the science behind breath work can transform recovery and performance. 00:00Introduction to Jacko's Journey 03:08The Impact of Brain Injury on Life 05:44Finding Meaning in Adversity 08:12The Role of Breathing in Recovery 10:34Understanding Symptoms and Their Evolution 12:43The Cumulative Effects of Head Injuries 15:19Navigating the Unknowns of Recovery 17:37Rehabilitation: A Different Perspective 20:07Identity Shift After Injury 22:57Exploring Breath Work and Its Benefits 24:58The Importance of Slowing Down 29:45The Journey to Writing 'Breathe Smarter, Run Stronger' 33:31Understanding the Science of Breathwork 39:10Breathwork in Everyday Life and Rehabilitation 42:14Jacko's Marathon Challenge for Brain Injury Charities 48:36The Essence of Rehabilitation and Recovery 49:19Exploring the Challenge Ahead 50:45The Importance of Slowing Down and Breathing Resources and Links: https://thebreathrunningcoach.com/mission-in-possible (https://thebreathrunningcoach.com/mission-in-possible) Author of ‘Breathe Smarter, Run Stronger’ - order here (https://www.amazon.co.uk/Breathe-Smarter-Run-Stronger-Breathwork/dp/1399423118/ref=zg_bsnr_g_279314_d_sccl_2/262-8959494-0844534?psc=1) Headway UK (https://www.headway.org.uk/) Head for Change | Brain Health & Injury Support in Sport (https://headforchange.org.uk/) © 2026 Patrick Boyd & Ben Marram. All Rights Reserved.

3. 

   4 May 2026

   Safeguarding: Whose Job Is It, Anyway? with Linda Sayers

   Safeguarding - it is a daily, ongoing process, not just a one-time action; and in doing so, building connections and trust is more important than striving for perfection. These are just a couple of nuggets of safeguarding wisdom discussed in this episode of Listening First. Patrick and Ben speak with Linda Sayers, a social worker and safeguarding expert, discussing the evolving landscape of safeguarding in rehabilitation. Topics include the principles of safeguarding, legislation changes, collaboration between private and statutory sectors, and practical strategies for effective safeguarding practices. Chapters 00:00 Introduction to the Podcast 03:55 Linda Sayers: A Journey Through Social Work 09:45 Understanding Safeguarding in Rehabilitation 15:01 The Evolution of Safeguarding Legislation 20:20 The Importance of Connection in Social Work 27:22 Navigating Inconsistencies in Safeguarding Practices 29:10 The Evolving Landscape of Safeguarding Legislation 31:44 The Role of Private Sector in Safeguarding 35:52 Building Effective Partnerships in Safeguarding 46:22 Understanding Myths and Realities in Safeguarding 50:33 The Essence of Rehabilitation and Recovery 51:52 Introduction to Professional Curiosity and Safeguarding 54:14 The Importance of Collaboration in Safeguarding Resources Section 42 of the Care Act - https://www.legislation.gov.uk/ukpga/2014/23/section/42 (https://www.legislation.gov.uk/ukpga/2014/23/section/42) Working Together to Safeguard Children 2026 - https://www.gov.uk/government/publications/working-together-to-safeguard-children--2 (https://www.gov.uk/government/publications/working-together-to-safeguard-children--2) Frontal Lobe Paradox Field Guide by Ben Marram - https://theflpfieldguide.com (https://theflpfieldguide.com/) Linda Sayers on LinkedIn - https://www.linkedin.com/in/linda-sayers-0bb66551/ (https://www.linkedin.com/in/linda-sayers-0bb66551/) © 2026, Patrick Boyd & Dr Ben Marram. All Rights Reserved.

4. 

   28 Apr 2026

   The Healing System, with David Kenny

   In this episode, family therapist Dave Kenny joins Patrick and Ben to share insights into systemic psychotherapy, otherwise known as Family Therapy, its relevance in recovery and rehabilitation, and how understanding family dynamics can improve support systems. Discover practical techniques, the importance of trust, and how therapy adapts to individual family needs. Resources: Family Experience of Brain Injury by Mark Holloway (https://www.amazon.co.uk/Family-Experience-Brain-Injury-Surviving/dp/1138896667/ref=sr_1_1?crid=38O4OZM9BLZQH&dib=eyJ2IjoiMSJ9.41AZNPSALjYdWLGhBU5mJzI8TtqyZeaiATZScJa8w61i2MZyBvR1KkoRCX89xCMhA-7PjvrObjzk-1gdih72A9dHE4L4-tqEMPVaFxalNQXPBGQ3gyy_SnbIoYryk322hyeofSkHSrYOkESxNP7fMPDbJWUp5sJ0r5ydPTP-IPiMFjrEc5leI4yD_Ut8utMr521di7wYIZanxYAt8wda9dUiTA4K3613Enl6iD7sg5c.Y4TPnUys6xptLdaGKrG5gpzvVJlDEjtdlEx9cbUNWjQ&dib_tag=se&keywords=family+experience+of+brain+injury&qid=1777391552&sprefix=family+experience+of+brain+injury%2Caps%2C121&sr=8-1&ufe=app_do%3Aamzn1.fos.d7e5a2de-8759-4da3-993c-d11b6e3d217f) Association of Family Therapy (AFT) - https://www.aft.org.uk/ (https://www.aft.org.uk/) UK Council for Psychotherapy (UKCP) - https://www.ukcp.org.uk/ (https://www.ukcp.org.uk/) Newby Psychological Services - https://www.newbypsychologicalservices.co.uk/ (https://www.newbypsychologicalservices.co.uk/) © 2026, Patrick Boyd & Dr Ben Marram. All Rights Reserved.

5. 

   30 Jan 2026

   The Cost of Dishonesty, with Lois Norris (Part 2)

   In part 2 of this 2-part series, the conversation delves further into the complexities of fundamental dishonesty within the legal system, particularly in relation to rehabilitation and recovery. Lois Norris, a barrister, shares her insights on the importance of thoroughness, transparency, and integrity in clinical and legal practice. The discussion also highlights the challenges faced by clients in navigating their claims and the emotional toll of being accused of dishonesty. The episode emphasises the need for professionals to maintain a balance between scrutiny and support for their clients, ensuring that the process remains fair and just for all parties involved. Chapters 00:00 Introduction to Part 2 01:33 Understanding Inconsistency and Honesty 04:21 The Emotional Journey of Claimants 07:47 Navigating Integrity and Transparency 11:36 The Role of Scrutiny in Rehabilitation 16:39 The Balance of Fairness in Legal Processes 21:54 Future Directions in Addressing Dishonesty 26:31 Rehabilitation as Evidence in Legal Cases 31:22 Misconceptions About the Legal Profession 36:27 Introduction to Thoroughness and Transparency 37:19 The Role of Detail in Professional Practice 38:22 The Importance of Authenticity and Integrity 38:45 Reflections on Imposter Syndrome and Mentorship 39:59 Closing Thoughts Credits: Patrick Boyd - Co-host/Producer Dr Ben Marram - Co-host/Producer Lois Norris - Guest ©2026 Patrick Boyd & Ben Marram. All rights Reserved.

6. 

   20 Jan 2026

   The Cost of Dishonesty, with Lois Norris (Part 1)

   In this episode of Listening First, Patrick and Ben speak with barrister Lois Norris for part 1 of their 2-part series which explores the complex topic of fundamental dishonesty in personal injury claims. Lois shares her insights on how dishonesty is defined within the legal framework (in the UK), referencing a landmark case involving edge sorting at a casino that reached the Supreme Court. The discussion delves into the nuances of what constitutes dishonesty, emphasising the importance of an objective standard based on societal perceptions. Lois explains the distinction between general dishonesty and fundamental dishonesty, highlighting how the latter can significantly impact the outcome of a claim, including the potential for dismissal and financial repercussions for claimants. Chapters 00:00 Introduction to Lois Norris and Her Journey into Law 06:52 Understanding the Role of Barristers vs. Solicitors 09:33 Defining Dishonesty in Legal Terms 12:41 The Concept of Fundamental Dishonesty 15:43 Consequences of Fundamental Dishonesty 17:39 Real-Life Implications and Case Examples 20:49 The Impact of Memory and Inconsistency in Claims 23:59 Social Media's Role in Perceptions of Dishonesty 26:54 The Human Element in Rehabilitation and Recovery 29:54 White Coat Syndrome and Its Implications 37:56 Exploring Dishonesty in Law 39:06 Anticipating the Role of a Barrister 39:33 Outro/Credits Credits: Patrick Boyd - Co-host/Producer Dr Ben Marram - Co-host/Producer Lois Norris - Guest ©2026 Patrick Boyd & Ben Marram. All rights Reserved.

7. 

   11 Dec 2025

   Music is Medicine, with Elizabeth Nightingale

   "Music can do far more than you think." - Elizabeth Nightingale In this episode, Ben and Patrick explore the transformative power of music therapy, particularly neurologic music therapy (NMT), in rehabilitation. Elizabeth Nightingale, a neurologic music therapist, shares her insights on how music can facilitate cognitive, emotional, and physical healing. The conversation delves into various techniques used in NMT, the neuroscience behind music's impact on the brain, and the importance of integrating music therapy within multidisciplinary teams. Elizabeth emphasises the significance of personalising music therapy to each client's unique experiences and cultural backgrounds, highlighting its role in fostering connections and enhancing overall wellbeing. Elizabeth is an experienced Neurologic Music Therapist, bringing over ten years of specialist clinical practice within acute, inpatient, and community neurorehabilitation. She has worked with both children and adults across a wide range of settings, and has expertise in acquired brain injury, cerebral palsy, disorders of consciousness, and aphasia. She is a registered Neurologic Music Therapy® Fellow affiliate of the Academy of Neurologic Music Therapy® and is trained in the Music Therapy Assessment Tool for Awareness in Disorders of Consciousness (MATADOC). Since 2018, Elizabeth has worked as an Expert Witness, drawing on her wide-ranging clinical experience to identify and cost appropriate NMT provision and specialist equipment for children and adults with neurological diagnoses. Alongside her clinical work, she actively contributes to the profession through several voluntary roles, including positions on the NMT™ Academy Advisory Council, Acquired Brain Injury London, and as Learning Disability Network Coordinator for the British Association for Music Therapy (BAMT). A few key links: Neurologic Music Therapy® website  for those interested to learn more about NMT™, the research base, and training options: www.nmtacademy.co (http://www.nmtacademy.co) Music and the Brain visual: https://www.merriammusic.com/research/the-neuro-plastic-side-of-melodies-how-music-rewires-the-brains-cognitive-sockets/ (https://www.merriammusic.com/research/the-neuro-plastic-side-of-melodies-how-music-rewires-the-brains-cognitive-sockets/) Example video of NMT™ sensorimotor techniques in action for a patient who sustained a TBI: https://youtu.be/cq8fv3Hpoao?si=gWmgnB0I8yeNQ_dr (https://youtu.be/cq8fv3Hpoao?si=gWmgnB0I8yeNQ_dr) Nightingale NMT™ website: www.nightingalenmt.co.uk (http://www.nightingalenmt.co.uk) NMT™ at the heart of rehab visual: https://www.instagram.com/p/DReX9bNDXoG/?igsh=MW83a3R1a3JuNmRweA== (https://www.instagram.com/p/DReX9bNDXoG/?igsh=MW83a3R1a3JuNmRweA==) Guest Elizabeth Nightingale, Neurologic Music Therapist, Nightingale NMT www.listeningfirstpod.com (http://www.listeningfirstpod.com) © 2025 Patrick Boyd & Dr Ben Marram. All rights reserved.

8. 

   21 Nov 2025

   Understanding Mental Capacity, with Dr Oli Bekarma and Eleanor Tallon

   "Mental capacity is decision-specific." In this episode, Patrick and Ben explore the complexities of the Mental Capacity Act (UK) and its implications for rehabilitation and recovery, with guests Dr Oli Bekarma and Eleanor Tallon. They discuss the principles of the Act, the role of professionals in assessing capacity, and the impact of emotions on decision-making. The conversation emphasizes the importance of understanding mental capacity as decision-specific and context-dependent, while also addressing the challenges faced by practitioners in this field. The episode concludes with reflections on best practices and the need for continuous learning in mental capacity practice. Chapters 00:00 Introduction to the Podcast and Guests 03:38 The Role of Social Workers and Psychologists 05:16 Defining Mental Capacity 06:52 The Presumption of Capacity 09:21 Unwise Decisions vs. Lack of Capacity 11:18 Navigating Complex Decisions 13:56 The Importance of Context in Assessments 15:30 Building Rapport in Assessments 16:42 The Impact of Executive Dysfunction 18:55 Philosophical Considerations in Decision Making 20:29 Conclusion and Reflections 26:42 Emotional Influences on Decision-Making 29:02 Navigating Assessment Anxiety 30:54 The Role of Hope in Capacity Assessments 33:11 Understanding Capacity: Beyond Binary Thinking 36:58 The Burden of Decision-Making in Assessments 39:57 Pet Hates and Pro Tips in Mental Capacity Assessments Guests: Dr Oliver Bekarma, Clinical Psychologist of Clarity Psychology Eleanor Tallon, Independent Social Worker of MCA Professional www.listeningfirstpod.com © Patrick Boyd & Dr Ben Marram. All rights reserved.

9. 

   21 Oct 2025

   Unlocking Communication, with Matthew Nakonesky

   "Therapy should be meaningful" - Matthew Nakonesky In this episode of the Listening First podcast, hosts Patrick Boyd and Ben Marram welcome Matthew Nakonesky, Principal Speech and Language Therapist from Speech Therapy North East. The conversation explores the multifaceted role of speech and language therapists, particularly in the context of cognitive communication disorders. Matthew shares insights into his journey into the profession, the importance of real-life applications of therapy, and the innovative group therapy approaches he employs to help clients navigate communication challenges. The discussion highlights the significance of peer support, project-based group therapy, and the ongoing evaluation of client progress, all while emphasizing the need for meaningful and purposeful interventions in rehabilitation. Chapters: 00:00 Introduction to Recovery and Rehabilitation Podcast 01:09 Meet Matthew Nakonesy: A Journey into Speech Therapy 02:57 Understanding the Role of a Speech and Language Therapist 05:19 Cognitive Communication Disorders Explained 08:11 The Importance of Real-Life Context in Therapy 09:08 Innovative Approaches to Cognitive Communication Interventions 11:46 The Role of Communication Groups in Rehabilitation 14:14 Evidence-Based Practices in Group Therapy 16:53 Purpose-Driven Therapy and Community Engagement 20:11 Raising Awareness Through Education 22:59 Monitoring Progress in Communication Groups 26:13 The Power of Peer Feedback 28:43 Navigating Group Dynamics 31:41 Surprises and Learnings in Group Therapy 34:36 Integrating Therapy with Multidisciplinary Teams 38:34 Advice for Aspiring Speech Therapists Links: Herbie the Dinosaur video: https://youtu.be/328J0E8vq9g (https://youtu.be/328J0E8vq9g) Episode Credits: Patrick Boyd - Producer/Co-host Dr Ben Marram - Producer/Co-host Matthew Nakonesy - Guest (Speech Therapy North East (https://speechtherapynortheast.co.uk/)) For links to the following, please email listeningfirstpod@gmail.com (mailto:listeningfirstpod@gmail.com): Herbie the Dinosaur E-book STNE Getting Connected Group Flyer STNE Social Communication Group Flyer CCCABI Checklist Model of Cognitive Communication Competence © 2025 Patrick Boyd & Ben Marram. All rights reserved. This episode is protected by copyright. No part may be reproduced, distributed, or transmitted in any form without prior written permission from the copyright holders.

10. 

    10 Oct 2025

    Hope Is Foundational, with Vicki Gilman

    "Rehabilitation should blend with everyday life" In this episode of Listening First, hosts Patrick Boyd and Ben Marram engage in a deep conversation with Vicki Gilman, an expert in neuro rehabilitation and case management. They explore the complexities of rehabilitation, the importance of hope and empowerment for clients, and the role of technology in modern practices. Vicki shares her journey in the field, emphasizing the need for effective communication and trust within multidisciplinary teams. The discussion highlights the evolving nature of rehabilitation and the necessity of understanding individual needs and measuring progress for successful outcomes. Chapters 00:00 Introduction to Listening First Podcast 02:00 Vicki Gilman's Journey in Rehabilitation 07:28 Defining Rehabilitation: A Complex Perspective 14:07 The Role of Hope in Rehabilitation 17:48 Navigating Expectations and Outcomes in Rehabilitation 23:41 Nurturing Hope in Rehabilitation 25:28 Empowerment Through Choice and Control 27:10 Balancing Autonomy and Protection 30:53 The Role of Communication in MDTs 37:54 Technology's Impact on Rehabilitation Episode Credits: Patrick Boyd (https://www.bpjcasemanagement.co.uk/our-team/patrick) - Producer/co-host Dr Ben Marram (https://claritypsychology.com/our-psychologists/#:~:text=Dr%20Ben%20Marram%20is%20an%20experienced%20Consultant%20Clinical,Occupational%20Psychologist%20specialising%20in%20neuropsychological%20assessment%20and%20rehabilitation.) - Producer/co-host Vicki Gilman (https://www.social-return.co.uk/vicki-gilman.html)- Guest

11. 

    8 Oct 2025

    Introducing the Listening First Podcast

    The first episode of the Listening First podcast introduces the hosts, Patrick Boyd and Ben Marram, who share their backgrounds in rehabilitation and recovery. They discuss the purpose of the podcast, which is to create a platform for open conversations about various topics in rehabilitation, featuring insights from professionals and individuals with lived experiences. The hosts express their excitement for upcoming episodes and encourage audience engagement.

Contact Listening First

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.