A day in the life of a Loss Adjuster with Rob Kleinveld, Executive General Adjuster and Baoling Wang, VP, Managing Director of Crawford Global Technical Services.A day in the life series is an LMA podcast series which showcases real life roles of individuals in the product and claims life cycle, providing a different perspectives to support, educate and provide practical insight.The series is open to everyone.
9/11: Twenty-Five Years of Terrorism Risk Evolution - Lessons for the Next Generation of Underwriters
The LMA invites insurance professionals to 9/11: Twenty-Five Years of Terrorism Risk Evolution – Lessons for the Next Generation of Underwriters, a panel discussion hosted by the Terrorism & Political Violence Committee. Twenty-five years after 9/11, the panel will reflect on how terrorism and political violence underwriting has evolved, the lessons learned and the emerging risks that could shape the market’s next chapter. Drawing on decades of market experience, the discussion will also ...
14 Sept 2026
Financial Lines Claims Podcast: Exploring the intersection of Cyber and D&O
Cyber incidents are becoming increasingly complex, with potential consequences extending far beyond the immediate technical and financial impact. As businesses face growing regulatory scrutiny, shareholder expectations and litigation risks, the lines between Cyber and Directors' & Officers' (D&O) insurance can increasingly overlap. In this episode of LMA Talks, members of the LMA's Financial Lines Claims Group bring together industry experts to explore the evolving relationship betwee...
15 Jun 2026
AI in Claims: Exploring the NexGen Survey Findings
In 2025, the LMA NexGen Claims Leadership Group undertook a market survey exploring how claims professionals across the Lloyd’s market are currently using artificial intelligence, their perceptions of the technology and expectations for the future. The survey received 111 anonymous responses from managing agent claims professionals across a range of roles and seniorities, examining themes including AI adoption, confidence and training, governance concerns, operational opportunities and the f...
13 Jan 2026
What are the Challenges Facing Casualty Exposure Management?
In this episode of LMA Talks, the LMA Exposure Management Casualty Working Group discusses the evolving challenges facing exposure managers today. The podcast examines the key issues challenging the casualty market, from regulation to data. Podcast guests include: Michelle Gascoin, Catastrophe Research Manager, Berkley SpecialtyWilliam Hale, Head of Non-Nat Cat, QBEVanessa Jones, Head of Exposure Management, Dale Underwriting PartnersStephanie Nightingale, Group Head of Exposure Management, C...
8 Sept 2025
FinPro Claims Committee: Introduction and the State of the Market
In this episode of LMA Talks, we introduce a new series from the LMA FinPro Claims Committee. The series' hosts, Michael Ehioze-Ediae, Senior Claims Underwriter at Hiscox, and Amit Tyagi, Partner at CMS UK, are joined in this episode by Paul Shore, CEO at Tegron Specialty, and Clare Norton, Major Claims Manager at The Hartford. The podcast discusses some common types of claims currently being seen in financial institutions and professional indemnity insurance, how they have evolved over the l...
14 Oct 2024
Capital Insights: Understanding Investor Experiences at Lloyd's
In this episode of LMA Talks, Paul Davenport, Finance and Risk Director at the Lloyd’s Market Association, is joined by Joanna Parsons, Strategic Growth Leader for Aon Capital Advisory. Together, they explore the current landscape for capital investors in the Lloyd’s market. With recent record-breaking results, Lloyd’s continues to attract diverse investors, but what are the real experiences of those providing capital? This episode delves into key findings from a new report by LMA and Aon, ...
14 Oct 2024
Building the Future of Claims: Attracting and Retaining Talent in a Changing Market
In this episode of LMA Talks, Jenny Neale, Senior Executive for Claims at the Lloyd’s Market Association, is joined by Gabrielle Folliard, Chief Claims Officer at Canopius and Chair of the LMA Claims Committee and Clare Constable, Chief Claims Officer at MS Amlin. Together, they discuss a pressing issue for the London insurance market – attracting, nurturing and retaining top talent in the claims profession. With strong competition for skilled professionals, a changing workforce demographic ...
24 Jun 2024
Navigating the Insurance Industry as Gay Professionals
Join us as James Williams, an Executive in Communications, Chris Mather, a Senior Executive in Technical Underwriting, and John Coe, Asta's Deputy Chief Risk Officer, share their experiences as gay professionals in the insurance industry. Hear personal stories, professional challenges and inspiring discussions on fostering a more inclusive industry. This podcast is a must-listen for anyone interested in understanding the vital role of LGBTQ+ inclusion in the insurance sector.
30 Nov 2022
Product Simplification
1 Feb 2022
A day in the life of a Loss Adjuster
A day in the life of a Loss Adjuster with Rob Kleinveld, Executive General Adjuster and Baoling Wang, VP, Managing Director of Crawford Global Technical Services. A day in the life series is an LMA podcast series which showcases real life roles of individuals in the product and claims life cycle, providing a different perspectives to support, educate and provide practical insight. The series is open to everyone.
1 Feb 2022
A day in the life of a Delegated Claims Administrator
A day in the life of a Delegated Claims Administrator with Duncan Wood, VP - TPA Services, Vanguard. A day in the life series is an LMA podcast series which showcases real life roles of individuals in the product and claims life cycle, providing a different perspectives to support, educate and provide practical insight. The series is open to everyone.
1 Feb 2022
A day in the life of a Claims Broker
A day in the life of a Claims Broker with Rob Powell, Global Chief Claims Officer at Marsh A day in the life series is an LMA podcast series which showcases real life roles of individuals in the product and claims life cycle, providing a different perspectives to support, educate and provide practical insight. The series is open to everyone.
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