LOVE. TECH. AND THE FUTURE OF INSURANCE. is the podcast that delves into the most exciting changes reshaping the insurance industry. We are at a turning point where technological innovations, geopolitical shifts, the demand for resilience, the focus on environmental sustainability, and cultural transformations are fundamentally disrupting the sector.
In this podcast, Eduardo D’Alma, Partner at Wavestone, takes you on a journey through the latest developments and challenges in the industry. In engaging conversations with thought leaders and experts from the insurance world, we explore how technology, sustainable solutions, strategic approaches, and evolving cultural dynamics are coming together to shape the future of insurance.
Whether you’re an industry insider or simply curious about the trends and innovations transforming the insurance landscape, this podcast offers insights into the key topics that will define the future. LOVE. TECH. AND THE FUTURE OF INSURANCE. is your gateway to the visions, ideas, and solutions that are driving change in the insurance world.
In this episode, Eduardo D’Alma speaks with Maximilian Würz, Co-Founder and Managing Director of Policen Transfer, about a market under pressure, an aging broker base, increasing consolidation and a growing gap in succession.
They explore what happens when client relationships leave the market, why infrastructure is missing, and how digital marketplaces can change the way portfolios are transferred and managed.
The conversation also looks at the role of data, how AI helps structure and enrich it, and what it takes to build a neutral platform in a market shaped by trust and long-standing relationships.
4 Jun 2026
Say you work in insurance at a party and honestly, it kills the conversation.
Insurance is often misunderstood from the outside. Complex, technical, and rarely part of anyone’s “exciting conversation” at a party.
In this episode, Eduardo D’Alma speaks with Tamara Kurz, Founder & Insurance Broker at Athena Protectoria, about what drives the industry and why transformation is so challenging.
They explore the tension between sales, risk and technology, three perspectives that rarely align but all need to work together. The industry relies on balancing these forces.
They also discuss why experience carries so much weight, how advisory is shifting towards clearer decision-making, and how AI fits into situations that require trust and human judgment.
A conversation about complexity, balance and the people behind the system.
7 May 2026
Digital Transformation in Practice: Rebuilding Art Insurance
What does digital transformation really look like once execution begins?
In this episode, Eduardo D’Alma speaks with Jean Gazançon, CEO of ARTE Generali, about how art insurance was fundamentally rebuilt from the ground up.
Jean shares how a highly specialised line of business, dealing with unique risks, subjective value and demanding clients can be transformed without losing craftsmanship or judgment.
The conversation explores what had to change, what needed to remain stable, and why technology only creates value when it is designed to support expertise rather than replace it. They discuss layered technology architectures, working under real economic and time constraints, the discipline of saying no to risks, and how AI can act as an assistant to specialists rather than a competing force.
An honest conversation about transformation beyond buzzwords and what it takes to rebuild an insurance business in practice.
9 Apr 2026
Rowing Across Limits: Risk, Resilience & Insurance at the Edge of the World
Risk becomes tangible when there is no safety net.
In this episode, Eduardo D’Alma speaks with Julen Sánchez, who crossed the Atlantic Ocean alone and by human power only. 9,200 kilometres over 131 days at sea. Beyond the physical challenge, the conversation explores what it means to prepare for uncertainty when outcomes cannot be predicted or guaranteed.
They discuss preparation, discipline and mental resilience, how decisions are made when control is limited, and what extreme environments reveal about responsibility, endurance and focus on process rather than outcome. A conversation about living with uncertainty and what that experience can teach us far beyond the context of adventure.
24 Feb 2026
Inside Allianz. How 160,000 People Are Learning and Applying AI at Work
AI is already part of everyday insurance work. The hard question is now how to make it useful at scale without losing judgment or trust.
In this episode, Eduardo D’Alma speaks with Bettina Dietsche, Group Chief People and Culture Officer at Allianz, and Isabelle Kokoschka, Global Head of Learning and Skills Management at Allianz, about how AI is changing workflows, leadership and roles across the organization. They discuss trust, culture and fear, why learning has to move into application, and why leaders need to model the change themselves.
From claims and actuarial work to HR and recruiting, they describe how AI is reducing routine processing and creating more room for judgment, empathy and better decisions across 160,000 people.
18 Dec 2025
The AI hangover in insurance: pilots everywhere, value hard to get
Host Eduardo interviews Thorsten Schrader and August Meyer about the gap between AI ambition and reality in the insurance industry, exploring how their GLITCH werkstatt helps pressure test ideas.
8 Sept 2025
The Art of Letting Go. Winning with Decommissioning.
Adam Lantner, EMEA Region CIO & Head of Technology at Aon, shares with host Eduardo D’Alma how strategic software decommissioning sharpens focus and accelerates transformation.
21 Jul 2025
Leading Change in Insurance: From IFRS 17 to AI
Valerio Pagano, Chief InfoTech Officer at Swiss Re, discusses with host Eduardo about company culture, IFRS 17's organizational impact, and AI's required mindset shift in this interview.
12 May 2025
The Protector Mindset - AI's Role in Shaping the Future of Insurance
In this episode of LOVE. TECH. AND THE FUTURE OF INSURANCE., Eduardo D’Alma speaks with Frank Schmid, Chief Technology Officer at Gen Re, about how AI is transforming the role of the insurer into that of a true protector. Together, they explore what it means to redefine the triangle of trust, security, and people in a world shaped by real-time risks, digital acceleration, and generative AI. From weather forecasting breakthroughs to the future of organizational design, this conversation offers deep insights for anyone navigating the evolving landscape of insurance and technology.
18 Mar 2025
From Traditional to Trailblazing - Asia Rising
How did a Chinese insurer like Ping An transform into a global powerhouse in just 35 years? What makes Asia’s InsurTech scene so unique, and what can the rest of the world learn from it?
In the premiere episode of Love. Tech. And the Future of Insurance., host and Wavestone partner Eduardo D’Alma explores these questions with insurance futurist and bestselling author Theresa Blissing.
Drawing from her book The Future of Insurance – Asia Rising, Blissing shares insights from years of experience in Asia’s insurance landscape.From on-demand micro-insurance for gig workers to AI-driven financial advisory tools, we uncover the customer-centric strategies, cultural mindsets, and cutting-edge technology driving Asia’s most innovative insurance players.
If you’re passionate about the future of insurance, this is where it’s happening.
Who has been a guest on Love. Tech. And the Future of Insurance.
Names identified in recent episode analyses. Showing up to five guests.
Thorsten Schrader
August Meyer
Adam Lantner
Valerio Pagano
Podcast Authority Score: 22 / 100
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Questions about Love. Tech. And the Future of Insurance.
Who hosts Love. Tech. And the Future of Insurance.?
Eduardo host the show. Published by Wavestone - Eduardo D' Alma.
How often do new episodes come out?
The show publishes monthly, based on its RSS feed.
Does Love. Tech. And the Future of Insurance. take guests?
Yes. Guests have been identified in episode analyses.
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