Loyalty Leaders Podcast

About Loyalty Leaders Podcast

Loyalty is a journey, not a destination. Wherever you are on this path you will certainly benefit from listening to this highly collaborative podcast. Hear the brightest minds in loyalty host fellow industry experts, share experiences and challenges, and best of all get practical insights.

Publisher

Tommy Danielsen

Category

business · business

Language

en

Explicit

No

First episode

10 Mar 2023

Latest episode

15 Sept 2026

Latest episodes

100 episodes in the feed.

1. 

   15 Sept 2026

   Forget Complex Points: Why JSX is Redefining Airline Loyalty

   In this episode of the Loyalty Leaders Podcast, Tally DeVuono breaks down how JSX is evolving its program beyond its first year to include meaningful entitlements, the strategy behind family pooling and referral credits, and why a loyalty program should never be used as a band-aid for a mediocre core product.

2. 

   2 Sept 2026

   Why Reward Points Mask Fundamental Brand Issues

   In this episode of the Loyalty Leaders Podcast, Timothy Lange joins Roger Williams to dissect why the traditional "earn and burn" loyalty model is fundamentally flawed. He breaks down how Vinted drives authentic engagement without relying on superficial discounts.

3. 

   25 Aug 2026

   Inside B&Q's Data Strategy: Transforming DIY Retail Loyalty

   In this episode of the Loyalty Leaders Podcast, Roger Williams sits down with Will Pearl, Head of Loyalty & CRM for B&Q. Will is currently spearheading a massive transformation of B&Q's loyalty ecosystem, bringing his extensive data and analytics background from grocery retail into the complex world of DIY.

Who has been a guest on Loyalty Leaders Podcast

Names identified in recent episode analyses. Showing up to five guests.

• Gabriele Giancola
• Oliver Ross
• Aron Backström
• James Curry
• Claudia Infante

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

YouTube views

117,368

Score snapshot 15 Sept 2025

Apple Podcasts (US)

5.0 / 5

2 ratings

Spotify

5.0 / 5

1 ratings

Podcast Authority Score: 71 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

80

Social presence

0

YouTube

86

Engagement

68

Contact Loyalty Leaders Podcast

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.

Questions about Loyalty Leaders Podcast