Helping estate agents be a better version of themself tomorrow. Stephen Brown, award-winning trainer, mentor & coach speaks to key influencers within the Estate Agency landscape to help each other to become better versions of them.
You can reach Stephen by calling 07976 297 634 or e-mailing stephen@sjbconsultancy.co.uk
In this episode of Lunchtime Learning, Stephen Brown talks to Silas J Lees, CEO of Wiggywam and former estate agent turned chartered surveyor turned property reform campaigner.
Silas has spent 30 years in the property industry, and the last few years digging into why UK home moves now take 20 plus weeks when they used to take 6 to 8. His research led to a 130 page white paper and a 7 pledge manifesto for reform, built around what he calls the Maverick Movement.
They talk through:
What actually makes a good estate agent
Why 59% of consumers do not know they are paying referral fees, and the knock on effect this has on conveyancing
The £5.42 billion a year in unclaimed commission estate agents are walking away from
Why 40% of first time buyers will not even enter the market
The case for banning referral fees and moving to upfront material information
What the Maverick Movement actually asks of agents, conveyancers and lenders who want to join
Why writing a book might be one of the most underused authority builders in the industry
If you work in estate agency, conveyancing or mortgage advice and you are tired of watching good deals fall over, this one is for you.
Guest links: wiggywam.co.uk | silas@wiggywam.co.uk (mailto:silas@wiggywam.co.uk)
3 Aug 2026
Lunchtime Learning with Sally Holdway
Sally Holdway, Sale and Purchase Lead at the Residential Logbook Association and Director of Homeowner's Passport, joins Stephen Brown to unpack digital property logbooks.
A former conveyancing solicitor, Sally explains how logbooks work, what data lenders and solicitors will accept, and why the government's reform roadmap is putting logbooks and sale packs at the heart of faster property transactions.
She shares real results from pilots showing logbooks can cut transaction time by around a quarter, and talks through why more agents are now setting up branded logbooks for buyers, not just sellers, to keep their brand front and centre for the next move.
Get in touch with Sally: sally@homeownerspassport.com (mailto:sally@homeownerspassport.com)
24 Jul 2026
Lunchtime learning with Bryan Mansell Gazeal
This week on Lunchtime Learning I am joined by Bryan Mansell from Gazeal, and we do something a bit different. Instead of a straight interview, Bryan puts me in the seller's chair and walks me through how an agent should present Gazeal's Home Insights Survey and reservation agreement, live, as if I am the one selling my house.
We cover why upfront surveys matter, how they protect the price you agree with a buyer, what happens if the survey turns up problems, and how reservation agreements aim to stop gazumping and gazundering for good. If youa re an agent, this is a real world script you can borrow. If you are a homeowner, it's a good look at questions worth asking before you list.
Listen if you want to understand where the property transaction is heading, not just where it has been.
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