It’s Machine Yearning from Conversocial. It’s a podcast where we think and dream about the future of AI, the talking internet, and how we’re reshaping our culture.
This episode of Machine Yearning is special. Shane is joined by Google's Cathy Pearl for a live recording where they take a deep dive into the topic of Compassionate Conversational Experiences.
To say conversation design is a passion of Cathy’s is an understatement. She built her first chatbot before chatbots were even a thing - 1984 to be precise - and now uses her wealth of knowledge to help people make the best conversational experiences possible.
Topics include:
- Best Practices for Designing Conversations
- Conversational Design Frameworks and Examples
- How to Launch a New Chatbot
Some of the resources referenced in the discussion are available here:
1. A Conversation With My 35-year-old Chatbot (A Conversation With My 35-year-old Chatbot)
2. Google's conversation design best practices (http://actions.google.com/design)
3. The conversation design collection (https://design.google/library/conversation-design/) (including this guide to writing sample dialogs (https://developers.googleblog.com/2018/09/sample-dialogs-key-to-creating-great.html))
4. CathyPearl.com (http://cathypearl.com/) for links to previous talks / FAQ on conversation design
This podcast is brought to you by Conversocial - conversocial.com (conversocial.com)
24 Sept 2018
Max Sklar: Full Interview
It’s Machine Yearning from Assist. Another week where we continue on this adventure where marketers, brands, and entrepreneurs get to have a place to think, dream, and ask questions about the future of AI, the talking internet, and how we’re reshaping our culture.
This week is a rocket. And the rocket has a name. Max Sklar.
Max is machine learning engineer at Foursquare and is a fountain of smart, concise thinking on privacy, social media and whether we’re looking at an imminent AI winter.
Assist’s Shane Mac got so much goodness from his fellow podcaster. We think this is an episode so packed with goodness you’ll want to give it a few listens and DEFINITELY share it with friends.
Then…! Make sure you check out Max’s pod - The Local Maximum. It’s awesome.
24 Sept 2018
Max Sklar: Chapter 1: How to break through with recommendation, anticipation and product design
This week is a rocket. And the rocket has a name. Max Sklar.
Max is machine learning engineer at Foursquare and is a fountain of smart, concise thinking on recommendation, anticipation and how to break through with your product design.
In this chapter from the longer podcast, Assist’s Shane Mac got so much goodness from his fellow podcaster. We think this is so packed with goodness you’ll want to give it a few listens and DEFINITELY share it with friends.
Then…! Make sure you check out Max’s pod - The Local Maximum. It’s awesome.
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