Welcome to the Make Others Successful podcast💡 We explore how to make work easier with the tools you already have. From M365 tips to creating a modern workplace, our goal is to help you create a workplace you love and make you successful.
Knowledge Black Holes: Where Your Company's Information Goes to Die
🤖 Get Our Copilot Pro Pack Today (https://www.bulb.digital/365-foundations/copilot-foundations-pro-pack)
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🔗 Join the Workplace for a supportive community for shared insights and collective growth! (https://www.viaworkplace.com/the-workplace)
Every organization has a Kathy: the person who knows everything, connects everyone, and somehow always seems one step ahead. She's also a liability. In this episode of Make Others Successful, Mitch, Mike, and Matt dig into why so much organizational knowledge lives in people's heads instead of your business, and why that's more common (and more dangerous) than most leaders realize.
They cover the telltale symptoms of a knowledge management problem (seventeen versions of the same file, an inbox full of forwarded attachments, new hires who take months to become useful), why tools like SharePoint, Teams, and even AI won't fix a broken mindset, and the framework they use with clients to actually solve it. Plus: why "does this exist beyond me?" might be the most important question you ask before hitting save.
13 Aug 2026
AI Adoption Isn't One Size Fits All: 3 Archetypes Every Leader Should Know
🤖 Get Our Copilot Pro Pack Today (https://www.bulb.digital/365-foundations/copilot-foundations-pro-pack)
👉 Get Your Free 365 Foundations Preview (https://www.bulb.digital/365-foundations) (https://connectedworkplace.scoreapp.com/)
🔗 Join the Workplace for a supportive community for shared insights and collective growth! (https://www.viaworkplace.com/the-workplace)
AI adoption looks different at every organization, and in this episode, Mitch and Matt break down three common archetypes they see with clients: the Holdouts who avoid AI altogether, the Wild West teams who let everyone loose with no guardrails, and the Playbook organizations running a structured, calculated rollout. They dig into the real pros and cons of each, cover the data privacy and cost risks nobody talks about enough, and close with their own take on how to blend all three into something that actually works.
9 Jul 2026
AI is Getting More Expensive: What You Need to Know
🤖 Get Our Copilot Pro Pack Today (https://www.bulb.digital/365-foundations/copilot-foundations-pro-pack)
👉 Get Your Free 365 Foundations Preview (https://www.bulb.digital/365-foundations) (https://connectedworkplace.scoreapp.com/)
🔗 Join the Workplace for a supportive community for shared insights and collective growth! (https://www.viaworkplace.com/the-workplace)
AI tools have been getting more powerful, but they're also going to get more expensive.
In this episode of Make Others Successful, Mitch, Matt, and Mike discuss Microsoft Copilot Cowork's new pricing model and what it could signal for the future of AI. From consumption-based pricing and token usage to licensing complexity and ROI, they unpack how AI costs may impact businesses, IT teams, and everyday users.
Some of the questions covered in this episode:
• Why Microsoft introduced a separate pricing model for Copilot Cowork
• The difference between traditional Copilot and Cowork
• Whether usage-based pricing is inevitable for AI tools
• How organizations should think about AI costs and productivity gains
• The challenges of managing AI budgets and adoption
• What the future of AI licensing might look like
Whether you're already using Microsoft Copilot, experimenting with AI tools like Claude and ChatGPT, or just trying to make sense of where this technology is headed, this conversation will help you understand what may be coming next.
If you found this video helpful, subscribe to always be in the know of O365. This whole channel is focused on creating content around the Microsoft space. We create videos on Sharepoint, Power Platforms, Planner, Outlook, and other M365 tools. Technology should be an enabler, not a barrier, to productivity and happiness at work. Our mission is to empower your workforce through technology.
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
YouTube views
2,345
Score snapshot 15 Sept 2025
Apple Podcasts (US)
4.8 / 5
8 ratings
Spotify
5.0 / 5
6 ratings
Podcast Authority Score: 46 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
42
Social presence
0
YouTube
74
Engagement
51
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