Introducing Nick Layzell, Customer Success Director at Telehouse as the host for this series, with over 25 years’ experience in the IT industry. Each episode he’ll be joined by a pioneer in their field covering cutting edge subjects in the connectivity landscape.
In this episode of Making Connections, Telehouse’s Nick Layzell hosts a conversation about the steep rise in bandwidth requirements and how it’s impacting every sector. Joining Nick are two experts in the field of connectivity: Jennifer Holmes, CEO of the London Internet Exchange (LINX) and Mark Daley, Director of Digital Strategy & Business Development at Epsilon. Together, they discuss the drivers behind the increase in bandwidth demand, how infrastructure is adapting to mee...
7 Mar 2025
IWD 2025: The Female Force Changing the Data Centre Industry Landscape
In this special International Women’s Day episode of Making Connections, guest host Nadia McIntosh explores the evolving role of women in the data centre industry with three inspiring guests: Michelle Wainwright, Operations and Board Director at EkkoSense; Soraya Kashefi, Technical Customer Success Manager at EkkoSense; and Silvija Skinderskyte, PMO Lead at Telehouse. Together, they discuss the challenges of working in male-dominated environments, from breaking through hiring barriers to navi...
10 Jan 2025
Elevating the customer’s experience
The expectations of customer service have changed dramatically, with organisations seeking more than just problem-solving. Today, they demand strategic partnerships, tailored support, and proactive communication to help them navigate increasingly complex challenges. So how can businesses adapt to meet these rising demands and deliver true value?In this episode of Making Connections, host Nick Layzell, Customer Success Director at Telehouse, is joined by Neal Bowman, Senior Service Operations ...
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Public platform figures. Ratings count people who left a rating, not total listeners.
Spotify
5.0 / 5
5 ratings
Podcast Authority Score: 12 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
11
Social presence
0
YouTube
0
Engagement
32
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